TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from One glitch Been retired for 8 years. Always refuses to continue until I put in information about WAGES. I have no wages, only Social Security. Refused to transmit final files until I filled out the state and zip code for my employer, so used my state and zip.
Date published: 2021-03-12
Rated 4 out of 5 by from great help for my first time filing very informative and an easy guide to have for my first time
Date published: 2021-03-12
Rated 5 out of 5 by from I love Turbotax It was a fast and easy process. Really great tips to, and very helpful and informational. Love it
Date published: 2021-03-12
Rated 2 out of 5 by from BUGGY & SLOW Been using for years. Each year it gets slower & more repetitive. Probably my last year.
Date published: 2021-03-12
Rated 5 out of 5 by from Easy as always! Very simple to use - easy language and help features when unsure.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is AWESOME and SO EASY TO USE!! Very Easy and fast! I will use Turbo Tax every year from now on!!
Date published: 2021-03-12
Rated 5 out of 5 by from Great Everything was great and helpful including the live expert
Date published: 2021-03-12
Rated 5 out of 5 by from YAY TURBOTAX! AMAZING - never done this before but it was so easy with Turbotax! Not to mention free! WOO!
Date published: 2021-03-12
Rated 4 out of 5 by from its way easy it was click and go i liked it i dont like how it ask for a long review that is rude and entitled screw you
Date published: 2021-03-12
Rated 3 out of 5 by from Almost disaster I kept close tabs on my income. Vanguard shifted an account from Mutual Funds to Brokerage midyear. I did not realize that downloading from Vanguard only provide half of the income I got from Vanguard. TurboTax should have questioned me on why my income from Vanguard was so much lower. I almost filed without the addition, which would have resulted in the Feds coming after me in a few years. The whole point of TurboTax is to make life easier. I should not have to look out for myself in this case.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6796
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from One glitch Been retired for 8 years. Always refuses to continue until I put in information about WAGES. I have no wages, only Social Security. Refused to transmit final files until I filled out the state and zip code for my employer, so used my state and zip.
Date published: 2021-03-12
Rated 4 out of 5 by from great help for my first time filing very informative and an easy guide to have for my first time
Date published: 2021-03-12
Rated 5 out of 5 by from I love Turbotax It was a fast and easy process. Really great tips to, and very helpful and informational. Love it
Date published: 2021-03-12
Rated 2 out of 5 by from BUGGY & SLOW Been using for years. Each year it gets slower & more repetitive. Probably my last year.
Date published: 2021-03-12
Rated 5 out of 5 by from Easy as always! Very simple to use - easy language and help features when unsure.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is AWESOME and SO EASY TO USE!! Very Easy and fast! I will use Turbo Tax every year from now on!!
Date published: 2021-03-12
Rated 5 out of 5 by from Great Everything was great and helpful including the live expert
Date published: 2021-03-12
Rated 5 out of 5 by from YAY TURBOTAX! AMAZING - never done this before but it was so easy with Turbotax! Not to mention free! WOO!
Date published: 2021-03-12
Rated 4 out of 5 by from its way easy it was click and go i liked it i dont like how it ask for a long review that is rude and entitled screw you
Date published: 2021-03-12
Rated 3 out of 5 by from Almost disaster I kept close tabs on my income. Vanguard shifted an account from Mutual Funds to Brokerage midyear. I did not realize that downloading from Vanguard only provide half of the income I got from Vanguard. TurboTax should have questioned me on why my income from Vanguard was so much lower. I almost filed without the addition, which would have resulted in the Feds coming after me in a few years. The whole point of TurboTax is to make life easier. I should not have to look out for myself in this case.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6796