TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Excellent Product with a few minor glitches It is so great that TurboTax imports tax returns from previous years and prefills certain information and also downloads all your charity information from It's Deductible, saving lots of time. However, if you answer a question wrong such as what you did with an IRA withdrawal (on Form 1099-R) and then go back to correct it, the original question disappears and you have to delete the form and start a new form. This is the only way to get to the Roth conversion question. It would be a lot simpler to just insert a question asking if you had converted any amount to a Roth. Also, having the question disappear if you hit the "Back" button to correct it is nonsensical. Also, it only brings up one spouse's prefilled 1099-R form for IRA withdrawals and it only asks about QCD on the prefilled form, not the additional one. It took a long time to figure out the only way around this was to bring up the actual form by clicking on forms, finding the QCD line and then filling in the number on the form itself. This can certainly lead to an error if not familiar with it. It should be so simple to have the QCD question automatically asked on each IRA withdrawal form. Otherwise, it's a very easy process easily accomplished in just one day as opposed to wasting many days figuring everything out doing our taxes longhand for over thirty years before starting to use TurboTax about ten years ago. It would be nice if instead of giving you five free Federal Efiles it would give you four federal and one free state Efile.
Date published: 2021-03-11
Rated 4 out of 5 by from GOOD SERVICE GOOD EXPERIENCE; EASY TO FOLLOW; THE ONLY DRAWBACK IS THE CHARGE FOR STATE E- FILING. SHOULD BE INCLUDED
Date published: 2021-03-11
Rated 4 out of 5 by from Turbotax since floppy disk days TurboTax has helped with my returns since the floppy disk days and has never let me down, How can I say more !
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is a Great Package Been using Turbo Tax for about 20 years and would not use any other software.
Date published: 2021-03-11
Rated 5 out of 5 by from First time but not last time user!!!!!!!!!!!!!!!! Your team makes this such an easy process. I almost felt like i new how to do my taxes when i was done. lol Couldn't have done it without you. Thanks.
Date published: 2021-03-11
Rated 3 out of 5 by from very difficult to find forms for selling aninherit forms are sometimes very difficult to find. THATS ENOUGH CHARACTERS
Date published: 2021-03-11
Rated 5 out of 5 by from works every time TT has been my go to for years...reliable is the key.
Date published: 2021-03-11
Rated 5 out of 5 by from TurboTax is pretty good! Got through TurboTax fairly easily. The "guide me" function helps a lot. Only a few things were different this year but I was able to adapt.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax saved me money As a first time user, it was rather time-consuming,but saved me over $300. I suspect my time required next year will be less.
Date published: 2021-03-11
Rated 5 out of 5 by from I use every year I use Turbo tax every year. The only thing I would change is to make a separate Turbo tax version for those who have Capital gains from stocks but not rentals and then make it less expensive than the premier Turbotax I have to purchase each year.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6794
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Excellent Product with a few minor glitches It is so great that TurboTax imports tax returns from previous years and prefills certain information and also downloads all your charity information from It's Deductible, saving lots of time. However, if you answer a question wrong such as what you did with an IRA withdrawal (on Form 1099-R) and then go back to correct it, the original question disappears and you have to delete the form and start a new form. This is the only way to get to the Roth conversion question. It would be a lot simpler to just insert a question asking if you had converted any amount to a Roth. Also, having the question disappear if you hit the "Back" button to correct it is nonsensical. Also, it only brings up one spouse's prefilled 1099-R form for IRA withdrawals and it only asks about QCD on the prefilled form, not the additional one. It took a long time to figure out the only way around this was to bring up the actual form by clicking on forms, finding the QCD line and then filling in the number on the form itself. This can certainly lead to an error if not familiar with it. It should be so simple to have the QCD question automatically asked on each IRA withdrawal form. Otherwise, it's a very easy process easily accomplished in just one day as opposed to wasting many days figuring everything out doing our taxes longhand for over thirty years before starting to use TurboTax about ten years ago. It would be nice if instead of giving you five free Federal Efiles it would give you four federal and one free state Efile.
Date published: 2021-03-11
Rated 4 out of 5 by from GOOD SERVICE GOOD EXPERIENCE; EASY TO FOLLOW; THE ONLY DRAWBACK IS THE CHARGE FOR STATE E- FILING. SHOULD BE INCLUDED
Date published: 2021-03-11
Rated 4 out of 5 by from Turbotax since floppy disk days TurboTax has helped with my returns since the floppy disk days and has never let me down, How can I say more !
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is a Great Package Been using Turbo Tax for about 20 years and would not use any other software.
Date published: 2021-03-11
Rated 5 out of 5 by from First time but not last time user!!!!!!!!!!!!!!!! Your team makes this such an easy process. I almost felt like i new how to do my taxes when i was done. lol Couldn't have done it without you. Thanks.
Date published: 2021-03-11
Rated 3 out of 5 by from very difficult to find forms for selling aninherit forms are sometimes very difficult to find. THATS ENOUGH CHARACTERS
Date published: 2021-03-11
Rated 5 out of 5 by from works every time TT has been my go to for years...reliable is the key.
Date published: 2021-03-11
Rated 5 out of 5 by from TurboTax is pretty good! Got through TurboTax fairly easily. The "guide me" function helps a lot. Only a few things were different this year but I was able to adapt.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax saved me money As a first time user, it was rather time-consuming,but saved me over $300. I suspect my time required next year will be less.
Date published: 2021-03-11
Rated 5 out of 5 by from I use every year I use Turbo tax every year. The only thing I would change is to make a separate Turbo tax version for those who have Capital gains from stocks but not rentals and then make it less expensive than the premier Turbotax I have to purchase each year.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6794