TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is AWESOME!!! It was so easy to self-file! Plus, they give you an option to pay right then, or just opt to have it taken out of your tax refund.
Date published: 2021-04-07
Rated 5 out of 5 by from Makes a Nasty Job Easy I have been using Turbo Tax for years. The information that is provided as they walk me through my taxes is quite helpful. The process of filing with confidence and the Audit Defense feature make what used to be a stressful job easy-peasy!
Date published: 2021-04-07
Rated 5 out of 5 by from Easy to use as usual...no problems Easy to use, walks you through everything...no problems
Date published: 2021-04-07
Rated 4 out of 5 by from TURBO tax is good Everything was fine until I tried to E. FILE Had trouble then
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo Tax is Great! Turbo tax is very easy to use and understand. I've been using it for years and love it!
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo Tax is the best I've used. Overall, the product was very good and easy to use with one exception. PA requires investments be identified by the specific owner. This requires that investment sales be identified but the field used in TT is not long enough to accurately identify the investments sold to check who was the owner. One has to compare the quantity or other data provided on a paper 1099B with the open record in TT to verify the owner. Very difficult if two investments happen to have similar data.
Date published: 2021-04-07
Rated 5 out of 5 by from TURBO TAX IS GREAT IT WAS EASY AND SIMPLE TO USE. I WOULD RECOMMEND FOR EVERYONE
Date published: 2021-04-07
Rated 2 out of 5 by from Glitchy when importing financial forms I got stuck with sale of stock. Although it should have imported the financial information/cost basis, etc. it kept asking me for input - which didn't make sense. The 1099-B Worksheet had issues, which I could not view, but deleted and re-tried again. It was only by paying more money so I could get online help that I was able to get around the issue. The online help was very patient and helpful.
Date published: 2021-04-07
Rated 5 out of 5 by from very happy fast n easy! maximized all avenues! i really loved it
Date published: 2021-04-07
Rated 4 out of 5 by from turbo tax was helpful Taxes are stressful. thanks Turbo Tax. I recommend removing character minimum for reviews
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 6791
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is AWESOME!!! It was so easy to self-file! Plus, they give you an option to pay right then, or just opt to have it taken out of your tax refund.
Date published: 2021-04-07
Rated 5 out of 5 by from Makes a Nasty Job Easy I have been using Turbo Tax for years. The information that is provided as they walk me through my taxes is quite helpful. The process of filing with confidence and the Audit Defense feature make what used to be a stressful job easy-peasy!
Date published: 2021-04-07
Rated 5 out of 5 by from Easy to use as usual...no problems Easy to use, walks you through everything...no problems
Date published: 2021-04-07
Rated 4 out of 5 by from TURBO tax is good Everything was fine until I tried to E. FILE Had trouble then
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo Tax is Great! Turbo tax is very easy to use and understand. I've been using it for years and love it!
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo Tax is the best I've used. Overall, the product was very good and easy to use with one exception. PA requires investments be identified by the specific owner. This requires that investment sales be identified but the field used in TT is not long enough to accurately identify the investments sold to check who was the owner. One has to compare the quantity or other data provided on a paper 1099B with the open record in TT to verify the owner. Very difficult if two investments happen to have similar data.
Date published: 2021-04-07
Rated 5 out of 5 by from TURBO TAX IS GREAT IT WAS EASY AND SIMPLE TO USE. I WOULD RECOMMEND FOR EVERYONE
Date published: 2021-04-07
Rated 2 out of 5 by from Glitchy when importing financial forms I got stuck with sale of stock. Although it should have imported the financial information/cost basis, etc. it kept asking me for input - which didn't make sense. The 1099-B Worksheet had issues, which I could not view, but deleted and re-tried again. It was only by paying more money so I could get online help that I was able to get around the issue. The online help was very patient and helpful.
Date published: 2021-04-07
Rated 5 out of 5 by from very happy fast n easy! maximized all avenues! i really loved it
Date published: 2021-04-07
Rated 4 out of 5 by from turbo tax was helpful Taxes are stressful. thanks Turbo Tax. I recommend removing character minimum for reviews
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 6791