TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesome!! Turbo Tax is very user friendly, it was very simple to complete my return.
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo Tax definitely has problems to resolve! I have used Turbo Tax for about 5 years and it has always worked seamlessly until this year! This year I moved mid-year and the filing process was horrible with Turbo Tax due to the move and a glitch with e-filing. I spent over 2 hours on chat with support and then 4 hours on the phone with 2 experts.
Date published: 2021-02-23
Rated 5 out of 5 by from Emerald was very pleasant polite and helpful I originally started my taxes with the free version and entered the wrong amount in a box. I then tried to correct the mistake but failed. So I decided to switch to the plus version for $30.00 in case I needed help. I completed my taxes and went to e-file it said I owed $ 70.00. I think you should be clear about the $40.00 fee you charge for paying with your Federal Return Before you get to e-file. I would not have wasted Emerald's and my time.
Date published: 2021-02-23
Rated 5 out of 5 by from So Simple and easy It's great , easy and fast. Thanks Turbo Tax . And for me it was free to file.
Date published: 2021-02-23
Rated 5 out of 5 by from IT IS AWESOME BEEN USIN TURBO FOR 6 YEARS AND ITS THE BEST SITE I EVER USE
Date published: 2021-02-23
Rated 3 out of 5 by from Issue with the $300 cash deduction you can take I was not able to take a deduction. It would not accept any figure except O. Very disappointed
Date published: 2021-02-23
Rated 5 out of 5 by from This was great it was easy, got it done in a short amount of time, and they asked appropriate questions.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax is helpful Been using turbo tax for years and find that one needs more help than turbo tax provides in some cases. But it will complete and e-file your returns.
Date published: 2021-02-23
Rated 1 out of 5 by from Just take all my money! $40 to file federal $40 to file state $40 to pay to use my money to get my money?
Date published: 2021-02-23
Rated 5 out of 5 by from Simple as it should be Even though I made an error on one part, the filing was easy. I've used other tax software/apps before, but I think this was really the easiest I've ever filed my taxes.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 680
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesome!! Turbo Tax is very user friendly, it was very simple to complete my return.
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo Tax definitely has problems to resolve! I have used Turbo Tax for about 5 years and it has always worked seamlessly until this year! This year I moved mid-year and the filing process was horrible with Turbo Tax due to the move and a glitch with e-filing. I spent over 2 hours on chat with support and then 4 hours on the phone with 2 experts.
Date published: 2021-02-23
Rated 5 out of 5 by from Emerald was very pleasant polite and helpful I originally started my taxes with the free version and entered the wrong amount in a box. I then tried to correct the mistake but failed. So I decided to switch to the plus version for $30.00 in case I needed help. I completed my taxes and went to e-file it said I owed $ 70.00. I think you should be clear about the $40.00 fee you charge for paying with your Federal Return Before you get to e-file. I would not have wasted Emerald's and my time.
Date published: 2021-02-23
Rated 5 out of 5 by from So Simple and easy It's great , easy and fast. Thanks Turbo Tax . And for me it was free to file.
Date published: 2021-02-23
Rated 5 out of 5 by from IT IS AWESOME BEEN USIN TURBO FOR 6 YEARS AND ITS THE BEST SITE I EVER USE
Date published: 2021-02-23
Rated 3 out of 5 by from Issue with the $300 cash deduction you can take I was not able to take a deduction. It would not accept any figure except O. Very disappointed
Date published: 2021-02-23
Rated 5 out of 5 by from This was great it was easy, got it done in a short amount of time, and they asked appropriate questions.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax is helpful Been using turbo tax for years and find that one needs more help than turbo tax provides in some cases. But it will complete and e-file your returns.
Date published: 2021-02-23
Rated 1 out of 5 by from Just take all my money! $40 to file federal $40 to file state $40 to pay to use my money to get my money?
Date published: 2021-02-23
Rated 5 out of 5 by from Simple as it should be Even though I made an error on one part, the filing was easy. I've used other tax software/apps before, but I think this was really the easiest I've ever filed my taxes.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 680