TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from rt The Turbo Live girl that assisted me was fantastic!!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is clear, easy, and helpful It was my first time working with taxes this way and it was honestly easy and clear to follow and understand the instructions.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is straight forward and easy to use for m My TurboTax expert was Sherry. Very professional, efficient, and friendly. Made me feel at ease and helped solve my issue. Thank you very much, Sherry.
Date published: 2021-03-24
Rated 5 out of 5 by from easy to use easy to use, and answered all my questions. highly recommend for younger folk
Date published: 2021-03-24
Rated 5 out of 5 by from turbo tax is super useful and helpful I felt like it was helpful and it's great for people that are just starting
Date published: 2021-03-24
Rated 5 out of 5 by from Excellent tax services My experience was powerful & effective. My expert Mrs Laura was knowledgeable prompt & very professional.
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo Tax continues to lose capability As a long-term TT user, I have seen many changes and while they address tax issues, they are increasingly failing to address the "user perspective". Example: the "Add Supporting Detail" boxes don't always work; The "It's Deductible" feature is user unfriendly; even the tax print-out feature is weak. There has been a definite loss of connection with federal tax form information. This product has not matured with the years!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is awesome and easy to use! Turbo tax is awesome and very user friendly Would highly recommend!
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo tax,fast, but doesn’t benefit the customer. The expertise is excellent, but felt rushed to complete the process.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome turbo tax Turbo tax was is the best for the past 4 years that I’ve been using them
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 6788
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from rt The Turbo Live girl that assisted me was fantastic!!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is clear, easy, and helpful It was my first time working with taxes this way and it was honestly easy and clear to follow and understand the instructions.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is straight forward and easy to use for m My TurboTax expert was Sherry. Very professional, efficient, and friendly. Made me feel at ease and helped solve my issue. Thank you very much, Sherry.
Date published: 2021-03-24
Rated 5 out of 5 by from easy to use easy to use, and answered all my questions. highly recommend for younger folk
Date published: 2021-03-24
Rated 5 out of 5 by from turbo tax is super useful and helpful I felt like it was helpful and it's great for people that are just starting
Date published: 2021-03-24
Rated 5 out of 5 by from Excellent tax services My experience was powerful & effective. My expert Mrs Laura was knowledgeable prompt & very professional.
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo Tax continues to lose capability As a long-term TT user, I have seen many changes and while they address tax issues, they are increasingly failing to address the "user perspective". Example: the "Add Supporting Detail" boxes don't always work; The "It's Deductible" feature is user unfriendly; even the tax print-out feature is weak. There has been a definite loss of connection with federal tax form information. This product has not matured with the years!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is awesome and easy to use! Turbo tax is awesome and very user friendly Would highly recommend!
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo tax,fast, but doesn’t benefit the customer. The expertise is excellent, but felt rushed to complete the process.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome turbo tax Turbo tax was is the best for the past 4 years that I’ve been using them
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 6788