TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from so easy to use! it was super easy to use, I would 10/10 recommend this to anyone!
Date published: 2021-03-13
Rated 4 out of 5 by from Frustrating but good While I appreciate the amount of time and effort it takes this time of year for everyone to get this done, it was a bit frustrating having to wait almost 2 weeks to speak with someone to fix what turned out to be a simple thing. Its also a bit frustrating that at almost every step of the process Turbo Tax is trying to up sell you things you will end up not needing.
Date published: 2021-03-13
Rated 3 out of 5 by from It would be better if I understood it more. It okay. I don't quite understand it. I like it though.
Date published: 2021-03-13
Rated 5 out of 5 by from I could never do this without Turbo Tax!!! Turbo Tax's suggestion to sent up a Traditional IRA is something I wouldn't have thought of on my own. They made a bad situation a lot better! Thank you!
Date published: 2021-03-13
Rated 5 out of 5 by from Made it easier for this novice I haven't filed a lot and this makes it so much easier!
Date published: 2021-03-13
Rated 5 out of 5 by from EXCELLENT super fast and super easy. i really love this option.
Date published: 2021-03-13
Rated 4 out of 5 by from very good Generally guides you through well, but some instructions could be clearer. I sometimes had to search for help topics, which were usually helpful but not always, and in one case after review at the end where it said I had to "Quick Zoom" to correct something, there was no way to do that, so I just figured out that the solution was to go back to the original and do it over.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is Awesome I'm retired and this is a wonderful way to file my taxes. Thank you!
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is awesome As an older person, I don't remember a lot of the answers to the questions. No Problem, Turbo Tax helps me remember or tells me where to find the info I need. I've been using TurboTax since I retired and Love how easy and inexpensive it is compared to the accountant I was using before my friend told me about Turbo Tax. All the math is done for you, and the calculating whether or not you get itemized deductions or standard deductions. I really like this program.
Date published: 2021-03-13
Rated 5 out of 5 by from Outstanding! Could not be easier!!! Enjoyable, simple for this old school broad!!!
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6775
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from so easy to use! it was super easy to use, I would 10/10 recommend this to anyone!
Date published: 2021-03-13
Rated 4 out of 5 by from Frustrating but good While I appreciate the amount of time and effort it takes this time of year for everyone to get this done, it was a bit frustrating having to wait almost 2 weeks to speak with someone to fix what turned out to be a simple thing. Its also a bit frustrating that at almost every step of the process Turbo Tax is trying to up sell you things you will end up not needing.
Date published: 2021-03-13
Rated 3 out of 5 by from It would be better if I understood it more. It okay. I don't quite understand it. I like it though.
Date published: 2021-03-13
Rated 5 out of 5 by from I could never do this without Turbo Tax!!! Turbo Tax's suggestion to sent up a Traditional IRA is something I wouldn't have thought of on my own. They made a bad situation a lot better! Thank you!
Date published: 2021-03-13
Rated 5 out of 5 by from Made it easier for this novice I haven't filed a lot and this makes it so much easier!
Date published: 2021-03-13
Rated 5 out of 5 by from EXCELLENT super fast and super easy. i really love this option.
Date published: 2021-03-13
Rated 4 out of 5 by from very good Generally guides you through well, but some instructions could be clearer. I sometimes had to search for help topics, which were usually helpful but not always, and in one case after review at the end where it said I had to "Quick Zoom" to correct something, there was no way to do that, so I just figured out that the solution was to go back to the original and do it over.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is Awesome I'm retired and this is a wonderful way to file my taxes. Thank you!
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is awesome As an older person, I don't remember a lot of the answers to the questions. No Problem, Turbo Tax helps me remember or tells me where to find the info I need. I've been using TurboTax since I retired and Love how easy and inexpensive it is compared to the accountant I was using before my friend told me about Turbo Tax. All the math is done for you, and the calculating whether or not you get itemized deductions or standard deductions. I really like this program.
Date published: 2021-03-13
Rated 5 out of 5 by from Outstanding! Could not be easier!!! Enjoyable, simple for this old school broad!!!
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6775