TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
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Rated 3 out of 5 by Brian157 from TurboTax has some bugs this year Turbotax had more bugs and issues than I ever remember. Very discouraging, especially given how expensive it now is! I had to contact support to get past 2 bugs. The process of getting to a rep was painful but the rep was very knowledgeable and helpful. Likely saved a customer
Date published: 2023-03-15
Rated 1 out of 5 by TurboTaxBlows12 from Reprehensible and predatory company TurboTax is a predatory and deceptive company that lobbies to keep their business rather than work to provide a product consumers WANT to use.
Date published: 2023-03-15
Rated 3 out of 5 by Tax Payer Apple from Convoluted -- Exasperating The program does not ask for corrections to potential issues while they're being inputted, but rather waits until you believe you're return is finally complete -- then tells you there are multiple issues you need to go back & correct. After you've done that...it sends you back again! Ack!
Date published: 2023-03-15
Rated 4 out of 5 by Nana Bev from Not as easy as it has been before! I have used turbo tax for the last few years! This is the first year that I could not upload my tax forms from Edward Jones into turbo tax! Very frustrating! Had to manually enter information!!!
Date published: 2023-03-15
Rated 5 out of 5 by Kuntak from Turbo Tax is awesome. Great experience. I liked the services provided and will use them again.
Date published: 2023-03-15
Rated 1 out of 5 by chinna rao from charged more than expected , which is not good charged double on my return $663 , cpa service is good but charges are more , before start my work i should have notified , after 1 month and prepared my tax , i came to know, this is not fair
Date published: 2023-03-15
Rated 1 out of 5 by Txpayeratx from Painful to use Can't import from Quickbooks Online. Why bother using Turbotax?
Date published: 2023-03-15
Rated 5 out of 5 by null from 2022 my experience was great. i look forward to working with turbo taxes next year
Date published: 2023-03-15
Rated 5 out of 5 by 2022 taxes for julie eber from Great Michael was very helpful. And did a great job on my return for 22
Date published: 2023-03-15
Rated 5 out of 5 by madimr from Turbo tax is always awesome Full service is my go-to! Love everything about it
All TurboTax® Offerings Reviews - Page 6767
Date published: 2023-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by Brian157 from TurboTax has some bugs this year Turbotax had more bugs and issues than I ever remember. Very discouraging, especially given how expensive it now is! I had to contact support to get past 2 bugs. The process of getting to a rep was painful but the rep was very knowledgeable and helpful. Likely saved a customer
Date published: 2023-03-15
Rated 1 out of 5 by TurboTaxBlows12 from Reprehensible and predatory company TurboTax is a predatory and deceptive company that lobbies to keep their business rather than work to provide a product consumers WANT to use.
Date published: 2023-03-15
Rated 3 out of 5 by Tax Payer Apple from Convoluted -- Exasperating The program does not ask for corrections to potential issues while they're being inputted, but rather waits until you believe you're return is finally complete -- then tells you there are multiple issues you need to go back & correct. After you've done that...it sends you back again! Ack!
Date published: 2023-03-15
Rated 4 out of 5 by Nana Bev from Not as easy as it has been before! I have used turbo tax for the last few years! This is the first year that I could not upload my tax forms from Edward Jones into turbo tax! Very frustrating! Had to manually enter information!!!
Date published: 2023-03-15
Rated 5 out of 5 by Kuntak from Turbo Tax is awesome. Great experience. I liked the services provided and will use them again.
Date published: 2023-03-15
Rated 1 out of 5 by chinna rao from charged more than expected , which is not good charged double on my return $663 , cpa service is good but charges are more , before start my work i should have notified , after 1 month and prepared my tax , i came to know, this is not fair
Date published: 2023-03-15
Rated 1 out of 5 by Txpayeratx from Painful to use Can't import from Quickbooks Online. Why bother using Turbotax?
Date published: 2023-03-15
Rated 5 out of 5 by null from 2022 my experience was great. i look forward to working with turbo taxes next year
Date published: 2023-03-15
Rated 5 out of 5 by 2022 taxes for julie eber from Great Michael was very helpful. And did a great job on my return for 22
Date published: 2023-03-15
Rated 5 out of 5 by madimr from Turbo tax is always awesome Full service is my go-to! Love everything about it
All TurboTax® Offerings Reviews - Page 6767
Date published: 2023-03-15