TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from TurboTax has some bugs this year Turbotax had more bugs and issues than I ever remember. Very discouraging, especially given how expensive it now is! I had to contact support to get past 2 bugs. The process of getting to a rep was painful but the rep was very knowledgeable and helpful. Likely saved a customer
Date published: 2023-03-15
Rated 1 out of 5 by from Reprehensible and predatory company TurboTax is a predatory and deceptive company that lobbies to keep their business rather than work to provide a product consumers WANT to use.
Date published: 2023-03-15
Rated 3 out of 5 by from Convoluted -- Exasperating The program does not ask for corrections to potential issues while they're being inputted, but rather waits until you believe you're return is finally complete -- then tells you there are multiple issues you need to go back & correct. After you've done that...it sends you back again! Ack!
Date published: 2023-03-15
Rated 4 out of 5 by from Not as easy as it has been before! I have used turbo tax for the last few years! This is the first year that I could not upload my tax forms from Edward Jones into turbo tax! Very frustrating! Had to manually enter information!!!
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is awesome. Great experience. I liked the services provided and will use them again.
Date published: 2023-03-15
Rated 1 out of 5 by from charged more than expected , which is not good charged double on my return $663 , cpa service is good but charges are more , before start my work i should have notified , after 1 month and prepared my tax , i came to know, this is not fair
Date published: 2023-03-15
Rated 1 out of 5 by from Painful to use Can't import from Quickbooks Online. Why bother using Turbotax?
Date published: 2023-03-15
Rated 5 out of 5 by from 2022 my experience was great. i look forward to working with turbo taxes next year
Date published: 2023-03-15
Rated 5 out of 5 by from Great Michael was very helpful. And did a great job on my return for 22
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax is always awesome Full service is my go-to! Love everything about it
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6767
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax has some bugs this year Turbotax had more bugs and issues than I ever remember. Very discouraging, especially given how expensive it now is! I had to contact support to get past 2 bugs. The process of getting to a rep was painful but the rep was very knowledgeable and helpful. Likely saved a customer
Date published: 2023-03-15
Rated 1 out of 5 by from Reprehensible and predatory company TurboTax is a predatory and deceptive company that lobbies to keep their business rather than work to provide a product consumers WANT to use.
Date published: 2023-03-15
Rated 3 out of 5 by from Convoluted -- Exasperating The program does not ask for corrections to potential issues while they're being inputted, but rather waits until you believe you're return is finally complete -- then tells you there are multiple issues you need to go back & correct. After you've done that...it sends you back again! Ack!
Date published: 2023-03-15
Rated 4 out of 5 by from Not as easy as it has been before! I have used turbo tax for the last few years! This is the first year that I could not upload my tax forms from Edward Jones into turbo tax! Very frustrating! Had to manually enter information!!!
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is awesome. Great experience. I liked the services provided and will use them again.
Date published: 2023-03-15
Rated 1 out of 5 by from charged more than expected , which is not good charged double on my return $663 , cpa service is good but charges are more , before start my work i should have notified , after 1 month and prepared my tax , i came to know, this is not fair
Date published: 2023-03-15
Rated 1 out of 5 by from Painful to use Can't import from Quickbooks Online. Why bother using Turbotax?
Date published: 2023-03-15
Rated 5 out of 5 by from 2022 my experience was great. i look forward to working with turbo taxes next year
Date published: 2023-03-15
Rated 5 out of 5 by from Great Michael was very helpful. And did a great job on my return for 22
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax is always awesome Full service is my go-to! Love everything about it
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6767