TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is the Way to Go! It's easy and faster than filing through the mail.
Date published: 2021-04-01
Rated 2 out of 5 by from Turbo tax is not that great Turbo tax input and changed the information I input into the system. Then missed vital missing information that their system should have caught. Why would your system autocorrect a Federal Tax ID Number then say we good with that. Really now? Maybe ask me to check it if there is a digit missing instead of putting a 0 on the end. They could do a better job. If there was a digit missing on that credit card I know you would have caught that! Right?
Date published: 2021-04-01
Rated 3 out of 5 by from Turbo Tax Glitched Twice - Had to Reload Half way through preparing my taxes the TurboTax software refused to launch and load. I was forced to uninstall and go back to the original download site and reload from scratch. Very irritating.
Date published: 2021-04-01
Rated 5 out of 5 by from Easy to follow and use. Turbo Tax Easy to follow and the explanation of what you are looking for on each page were easy to follow
Date published: 2021-04-01
Rated 5 out of 5 by from turbo tax is super awesome I've always gone to tax preparers , and paid lots of money . A few yrs back they messed up my taxes and I've been having problems with IRS since . This was simple to the point ,no fuss . My kids have been using this for yrs and they kept telling to try it out and they were right .
Date published: 2021-04-01
Rated 4 out of 5 by from Easy to complete! Turbo site for tax return made it easy to complete my 2020 taxes..ALL DONE!
Date published: 2021-04-01
Rated 5 out of 5 by from I am an avid user of Turbo Tax. I have always regarded Turbo Tax as my CPA. Not that I am one but I feel in charge and in control of my financial affairs. Do not ever plan to return to an account. Thanks for keeping me updated and informed regarding Federal and State Tax Returns. JW
Date published: 2021-04-01
Rated 5 out of 5 by from 5 star thumbs up I've used the turbotax software for many years and have found it user-friendly every year for both federal and state returns.
Date published: 2021-04-01
Rated 5 out of 5 by from TT is BEST Straight forward, easy, complete, reasonably priced
Date published: 2021-04-01
Rated 5 out of 5 by from Thanks so much, you make this soooooo much easier I will tell everyone to use this. HOWEVER, I NEVER did see the hold off on my state filing.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 6763
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the Way to Go! It's easy and faster than filing through the mail.
Date published: 2021-04-01
Rated 2 out of 5 by from Turbo tax is not that great Turbo tax input and changed the information I input into the system. Then missed vital missing information that their system should have caught. Why would your system autocorrect a Federal Tax ID Number then say we good with that. Really now? Maybe ask me to check it if there is a digit missing instead of putting a 0 on the end. They could do a better job. If there was a digit missing on that credit card I know you would have caught that! Right?
Date published: 2021-04-01
Rated 3 out of 5 by from Turbo Tax Glitched Twice - Had to Reload Half way through preparing my taxes the TurboTax software refused to launch and load. I was forced to uninstall and go back to the original download site and reload from scratch. Very irritating.
Date published: 2021-04-01
Rated 5 out of 5 by from Easy to follow and use. Turbo Tax Easy to follow and the explanation of what you are looking for on each page were easy to follow
Date published: 2021-04-01
Rated 5 out of 5 by from turbo tax is super awesome I've always gone to tax preparers , and paid lots of money . A few yrs back they messed up my taxes and I've been having problems with IRS since . This was simple to the point ,no fuss . My kids have been using this for yrs and they kept telling to try it out and they were right .
Date published: 2021-04-01
Rated 4 out of 5 by from Easy to complete! Turbo site for tax return made it easy to complete my 2020 taxes..ALL DONE!
Date published: 2021-04-01
Rated 5 out of 5 by from I am an avid user of Turbo Tax. I have always regarded Turbo Tax as my CPA. Not that I am one but I feel in charge and in control of my financial affairs. Do not ever plan to return to an account. Thanks for keeping me updated and informed regarding Federal and State Tax Returns. JW
Date published: 2021-04-01
Rated 5 out of 5 by from 5 star thumbs up I've used the turbotax software for many years and have found it user-friendly every year for both federal and state returns.
Date published: 2021-04-01
Rated 5 out of 5 by from TT is BEST Straight forward, easy, complete, reasonably priced
Date published: 2021-04-01
Rated 5 out of 5 by from Thanks so much, you make this soooooo much easier I will tell everyone to use this. HOWEVER, I NEVER did see the hold off on my state filing.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 6763