TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Great service, but services need to be itemized. Fast, easy to use. There are a bunch of great features and they offer a lot of help. The only problem is the price continues to climb for added services you might not even use. It would be great if you are only charged for the services you use, instead of charging everyone a similar rate. For people that have used this service for years, we get dragged along at an increased cost for features we might not use. Still, it is a great package, just getting expensive.
Date published: 2021-03-18
Rated 4 out of 5 by from Awesome Great experience with filing my return. Will use again.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is easy to use and the step by step instructions with helpful hints make that possible. Its also easy to log out and come back to where you were.
Date published: 2021-03-18
Rated 4 out of 5 by from Turbo tax is relatively easy to use My main problem is moving Turbo Tax information to other programs such as Excel. Or sometimes moving Excel data to Turbo Tax. Also it is sometimes difficult to make specific changes in a number without going through unnecessary steps.
Date published: 2021-03-18
Rated 4 out of 5 by from turbo tax is awesome turbo tax is very user friendly and i will use it again
Date published: 2021-03-18
Rated 5 out of 5 by from Great Tool Easy to use, guides you through every step. Great tool!
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax was easy to do!! This was the first time doing our own taxes in 35yrs. I was apprehensive but the ease of Turbo Tax made the experience actually fun.
Date published: 2021-03-18
Rated 5 out of 5 by from very easy to do and complete it was very easy and understandable the hole way through
Date published: 2021-03-18
Rated 5 out of 5 by from SO EASY 1ST TIME AND WAS SO EASY. ID LIKE TO USE THIS EVERY YEAR
Date published: 2021-03-18
Rated 4 out of 5 by from turbo tax the software does not allow you to move back and forward to check information as you are working through your data easily. many years ago it would. in fact you could pull up a report and click on a spot you wanted to review again
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6750
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great service, but services need to be itemized. Fast, easy to use. There are a bunch of great features and they offer a lot of help. The only problem is the price continues to climb for added services you might not even use. It would be great if you are only charged for the services you use, instead of charging everyone a similar rate. For people that have used this service for years, we get dragged along at an increased cost for features we might not use. Still, it is a great package, just getting expensive.
Date published: 2021-03-18
Rated 4 out of 5 by from Awesome Great experience with filing my return. Will use again.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is easy to use and the step by step instructions with helpful hints make that possible. Its also easy to log out and come back to where you were.
Date published: 2021-03-18
Rated 4 out of 5 by from Turbo tax is relatively easy to use My main problem is moving Turbo Tax information to other programs such as Excel. Or sometimes moving Excel data to Turbo Tax. Also it is sometimes difficult to make specific changes in a number without going through unnecessary steps.
Date published: 2021-03-18
Rated 4 out of 5 by from turbo tax is awesome turbo tax is very user friendly and i will use it again
Date published: 2021-03-18
Rated 5 out of 5 by from Great Tool Easy to use, guides you through every step. Great tool!
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax was easy to do!! This was the first time doing our own taxes in 35yrs. I was apprehensive but the ease of Turbo Tax made the experience actually fun.
Date published: 2021-03-18
Rated 5 out of 5 by from very easy to do and complete it was very easy and understandable the hole way through
Date published: 2021-03-18
Rated 5 out of 5 by from SO EASY 1ST TIME AND WAS SO EASY. ID LIKE TO USE THIS EVERY YEAR
Date published: 2021-03-18
Rated 4 out of 5 by from turbo tax the software does not allow you to move back and forward to check information as you are working through your data easily. many years ago it would. in fact you could pull up a report and click on a spot you wanted to review again
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6750