TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from I've been using TurboTax for years and love it! TurboTax is simple to use. Whenever questions or uncertainty come up, I start a "Chat" session and received the necessary/required assistance to proceed.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is amazing! Dawn was awesome. She was very patient and welcoming. She answered all of my questions in a way I could really understand. She did all her possible to lead me to get the maximum refund I could, and to insure I will have a quality service. Alla of that for free... I still don't believe it. I feel really lucky to have my case in such hands. I would like to thank her sincerely.
Date published: 2022-02-26
Rated 4 out of 5 by from Federal Return Streamlined, accurate and convenient. Will use next year.
Date published: 2022-02-26
Rated 5 out of 5 by from file using turbotax Turbotax was very easy to use. The program asks all the questions you answer yes or no. Simple
Date published: 2022-02-26
Rated 5 out of 5 by from Easy to use I liked the convenience and ease filing online. I've been filing online for over 7 years and haven't had an issue!
Date published: 2022-02-26
Rated 5 out of 5 by from Intuitive I love that Turbo Tax walks you through the process and if you get stuck, you can ask for assistance.
Date published: 2022-02-26
Rated 2 out of 5 by from Sneaky charge I did not like paying $39 for direct deposit. It was very sneaky to put that in and not mention it anywhere before filing.
Date published: 2022-02-26
Rated 2 out of 5 by from Enticed through a code, but code expires too soon Returning TurboTax User for the past several years. Enticed through a code, but code expires too soon. I have other investments that the tax documents weren't received until after the code expires. In addition, the prices have doubled the last year.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to use and very helpful explaining things
Date published: 2022-02-26
Rated 5 out of 5 by from So Simple! Everything was clearly stated and easy to understand in order to input correct info.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6743
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I've been using TurboTax for years and love it! TurboTax is simple to use. Whenever questions or uncertainty come up, I start a "Chat" session and received the necessary/required assistance to proceed.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is amazing! Dawn was awesome. She was very patient and welcoming. She answered all of my questions in a way I could really understand. She did all her possible to lead me to get the maximum refund I could, and to insure I will have a quality service. Alla of that for free... I still don't believe it. I feel really lucky to have my case in such hands. I would like to thank her sincerely.
Date published: 2022-02-26
Rated 4 out of 5 by from Federal Return Streamlined, accurate and convenient. Will use next year.
Date published: 2022-02-26
Rated 5 out of 5 by from file using turbotax Turbotax was very easy to use. The program asks all the questions you answer yes or no. Simple
Date published: 2022-02-26
Rated 5 out of 5 by from Easy to use I liked the convenience and ease filing online. I've been filing online for over 7 years and haven't had an issue!
Date published: 2022-02-26
Rated 5 out of 5 by from Intuitive I love that Turbo Tax walks you through the process and if you get stuck, you can ask for assistance.
Date published: 2022-02-26
Rated 2 out of 5 by from Sneaky charge I did not like paying $39 for direct deposit. It was very sneaky to put that in and not mention it anywhere before filing.
Date published: 2022-02-26
Rated 2 out of 5 by from Enticed through a code, but code expires too soon Returning TurboTax User for the past several years. Enticed through a code, but code expires too soon. I have other investments that the tax documents weren't received until after the code expires. In addition, the prices have doubled the last year.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to use and very helpful explaining things
Date published: 2022-02-26
Rated 5 out of 5 by from So Simple! Everything was clearly stated and easy to understand in order to input correct info.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6743