TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Easy to use. fast and accurate Simple: step by step walk-through. I had no problem
Date published: 2021-03-11
Rated 4 out of 5 by from TurboTax is the way to go! Been using TurboTax software for almost a decade. Online version is great. Just would of liked the free version to allow upload of my last years data.
Date published: 2021-03-11
Rated 5 out of 5 by from Excellent, easy to use software I have used Turbo Tax for five years now. This product should be used by software developers as an example of how to develop user-friendly applications!
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo tax is AWESOME! Convenient and very easy and it is very easy to use on the phone... by land, sea or air.
Date published: 2021-03-11
Rated 5 out of 5 by from First Time Filing Taxes First time doing taxes. Was very easy and simple to use.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is easy to use. Turbo tax is easy to use. It would be nice that we are able to direct transfer our financial tax reporting statement to the Turbo Tax Business that will be even better.
Date published: 2021-03-11
Rated 5 out of 5 by from Awesome and easy Taking something we dread to do and making it very easy and understand the questions. Thank you turbo tax for making complicated things simple
Date published: 2021-03-11
Rated 4 out of 5 by from Sweet! User friendly, easy to navigate, will use again next year
Date published: 2021-03-11
Rated 3 out of 5 by from TurboTax has gone downhill We have used Turbo Tax for somewhat complex tax returns for more than 10 years. TurboTax has gone downhill over the past three years. It is much harder to use. We ran into all sorts of glitches in the 2020 software and this never happened before, as we are quite computer-expert. We had to call your help line 3 times (each phone support person was excellent though it was hard to get through to a live person). Because of our difficulty with the on-line TurboTax Premier last year, we used Desktop/CD Premier this year in search of additional features and easier toggle between the interview and the forms. We had as much or more trouble as last year.
Date published: 2021-03-11
Rated 4 out of 5 by from additional area need to be developed I would like to see a part that walks you through previous years donations that can be added.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6738
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy to use. fast and accurate Simple: step by step walk-through. I had no problem
Date published: 2021-03-11
Rated 4 out of 5 by from TurboTax is the way to go! Been using TurboTax software for almost a decade. Online version is great. Just would of liked the free version to allow upload of my last years data.
Date published: 2021-03-11
Rated 5 out of 5 by from Excellent, easy to use software I have used Turbo Tax for five years now. This product should be used by software developers as an example of how to develop user-friendly applications!
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo tax is AWESOME! Convenient and very easy and it is very easy to use on the phone... by land, sea or air.
Date published: 2021-03-11
Rated 5 out of 5 by from First Time Filing Taxes First time doing taxes. Was very easy and simple to use.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is easy to use. Turbo tax is easy to use. It would be nice that we are able to direct transfer our financial tax reporting statement to the Turbo Tax Business that will be even better.
Date published: 2021-03-11
Rated 5 out of 5 by from Awesome and easy Taking something we dread to do and making it very easy and understand the questions. Thank you turbo tax for making complicated things simple
Date published: 2021-03-11
Rated 4 out of 5 by from Sweet! User friendly, easy to navigate, will use again next year
Date published: 2021-03-11
Rated 3 out of 5 by from TurboTax has gone downhill We have used Turbo Tax for somewhat complex tax returns for more than 10 years. TurboTax has gone downhill over the past three years. It is much harder to use. We ran into all sorts of glitches in the 2020 software and this never happened before, as we are quite computer-expert. We had to call your help line 3 times (each phone support person was excellent though it was hard to get through to a live person). Because of our difficulty with the on-line TurboTax Premier last year, we used Desktop/CD Premier this year in search of additional features and easier toggle between the interview and the forms. We had as much or more trouble as last year.
Date published: 2021-03-11
Rated 4 out of 5 by from additional area need to be developed I would like to see a part that walks you through previous years donations that can be added.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6738