TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Good Goodhhcy cvigkhigihihiguvycyvihuvuvyfygug7guguguvuvuvuvubububibuhu
Date published: 2023-01-19
Rated 2 out of 5 by from Feeling taken advantage of The platform is easy to use as always. My taxes are not complicated...ever. I wanted the basic option not Deluxe and I have never paid $117 to do my taxes with Turbo Tax before. I'm disappointed because the way Turbo Tax initially presented charges to me was $39 to file State and Federal together, so I thought it was only $39 NOT $39 for State and $39 for Federal ( tricky wording Turbo Tax and I'm not happy ) THEN I get charged AGAIN for a direct deposit fee. ALSO! I didn't even want Deluxe, I wanted Basic and was not once given that option. Overall, I feel that this will be my last time filing with Turbo Tax due to misleading representation of charges. It's a shame.
Date published: 2023-01-19
Rated 5 out of 5 by from I only use TurboTax! I have used TurboTax 5 times over the last 6 years, and I will never file any other way. It's just as easy as going to a tax filer, with all the same questions, without all the fees. I have always gotten my refund faster than friends/family that don't use TurboTax (though those people are fewer each year as I recommend they try/use TurboTax)
Date published: 2023-01-19
Rated 5 out of 5 by from "Professional filling with Turbo Tax" Turbo tax is easy to use, It's fast and professional backed on line support.I fully recommend it.
Date published: 2023-01-19
Rated 5 out of 5 by from TurboTax rocks! Easy to navigate & it was free of charge with no issues
Date published: 2023-01-19
Rated 5 out of 5 by from So Easy!! Turbo Tax is always so easy and fast! Always use the free edition.
Date published: 2023-01-19
Rated 5 out of 5 by from FOREVER CUSTOMER This is my 7th year filing with Turbo Tax. I love them, I can get my taxes filed fast and correctly without any worries and no outrageous fees.
Date published: 2023-01-19
Rated 5 out of 5 by from Doesn't get much better than this. Easy to use, especially after the first year. Good about keeping up-to-date with changes in tax laws. Been using it almost 20 years.
Date published: 2023-01-19
Rated 5 out of 5 by from Love TurboTax. So Easy!!!! I remember reading through pages of instructions and tax charts so long ago and waiting to file at the last minute because it was so timeconsuing and tiresome. Tax preparation places overcharge for these service. I rather pay myself. So happy this came out. TurboTax does it all for you. Nothing else is easier than taking a picture of your W-2 or downloading it. Turbo tax does it from there and inserts all information. All we have to do is verify info and sign. I LOVE Turbotax!!!
Date published: 2023-01-19
Rated 5 out of 5 by from Turbo Tax is quick and easy quick and easy to understand. explanations are clear.
Date published: 2023-01-19
All TurboTax® Offerings Reviews - Page 6730
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good Goodhhcy cvigkhigihihiguvycyvihuvuvyfygug7guguguvuvuvuvubububibuhu
Date published: 2023-01-19
Rated 2 out of 5 by from Feeling taken advantage of The platform is easy to use as always. My taxes are not complicated...ever. I wanted the basic option not Deluxe and I have never paid $117 to do my taxes with Turbo Tax before. I'm disappointed because the way Turbo Tax initially presented charges to me was $39 to file State and Federal together, so I thought it was only $39 NOT $39 for State and $39 for Federal ( tricky wording Turbo Tax and I'm not happy ) THEN I get charged AGAIN for a direct deposit fee. ALSO! I didn't even want Deluxe, I wanted Basic and was not once given that option. Overall, I feel that this will be my last time filing with Turbo Tax due to misleading representation of charges. It's a shame.
Date published: 2023-01-19
Rated 5 out of 5 by from I only use TurboTax! I have used TurboTax 5 times over the last 6 years, and I will never file any other way. It's just as easy as going to a tax filer, with all the same questions, without all the fees. I have always gotten my refund faster than friends/family that don't use TurboTax (though those people are fewer each year as I recommend they try/use TurboTax)
Date published: 2023-01-19
Rated 5 out of 5 by from "Professional filling with Turbo Tax" Turbo tax is easy to use, It's fast and professional backed on line support.I fully recommend it.
Date published: 2023-01-19
Rated 5 out of 5 by from TurboTax rocks! Easy to navigate & it was free of charge with no issues
Date published: 2023-01-19
Rated 5 out of 5 by from So Easy!! Turbo Tax is always so easy and fast! Always use the free edition.
Date published: 2023-01-19
Rated 5 out of 5 by from FOREVER CUSTOMER This is my 7th year filing with Turbo Tax. I love them, I can get my taxes filed fast and correctly without any worries and no outrageous fees.
Date published: 2023-01-19
Rated 5 out of 5 by from Doesn't get much better than this. Easy to use, especially after the first year. Good about keeping up-to-date with changes in tax laws. Been using it almost 20 years.
Date published: 2023-01-19
Rated 5 out of 5 by from Love TurboTax. So Easy!!!! I remember reading through pages of instructions and tax charts so long ago and waiting to file at the last minute because it was so timeconsuing and tiresome. Tax preparation places overcharge for these service. I rather pay myself. So happy this came out. TurboTax does it all for you. Nothing else is easier than taking a picture of your W-2 or downloading it. Turbo tax does it from there and inserts all information. All we have to do is verify info and sign. I LOVE Turbotax!!!
Date published: 2023-01-19
Rated 5 out of 5 by from Turbo Tax is quick and easy quick and easy to understand. explanations are clear.
Date published: 2023-01-19
All TurboTax® Offerings Reviews - Page 6730