TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Live Experts is a big deal Turbo Tax was as easy as ever, and now much more valuable with Live Support. I was unsure about my taxes, so I reviewed my 1040 with a 9-yr veteran tax professional before hitting submit. I feel confident enough to now spend my refund! I've gone back and forth between using Turbo Tax and a local accountant.
Date published: 2022-02-26
Rated 3 out of 5 by from Glitch In Program In the Income Section there are pages that repeat themselves and will not let you move forward. I had to jump to Deduction Section and go back to enter several Income Items.
Date published: 2022-02-26
Rated 5 out of 5 by from Wonderful It was easy and simple process throughout. Plus, you have a live agent to help you
Date published: 2022-02-26
Rated 5 out of 5 by from Filing taxes in under 3 hours! I entered, reviewed and filed under 3 hours! If only, I didn't have to pay the government, life would be good!
Date published: 2022-02-26
Rated 4 out of 5 by from alright did it myself.. at least this year it went thru.. last year it wouldn't go thru and I had to mail them.. Still haven't got my refund from last year..hope it comes this year
Date published: 2022-02-26
Rated 5 out of 5 by from my taxes were easy to do I was able to get a great return and it was made very easy
Date published: 2022-02-26
Rated 5 out of 5 by from T EASY TO USE. FAST AND STRAIGHT TO THE POINT WOULD RECOMMEND
Date published: 2022-02-26
Rated 5 out of 5 by from My lifetime tax software Turbo Tax is still the easiest and best out there. I remember going to the store and buying the software on a floppy disc! I'm old and never had filing issues thanks to Turbo Tax.
Date published: 2022-02-26
Rated 2 out of 5 by from No Longer Free Filing for Mail in State Return The software is misleading. It clearly describes how to mail in the form, and implies you dont have to pay the state filing fee, which is free for other users of different software. Then the directions force you to put in your payment information and pay the state fee before switching to mail in preferences.
Date published: 2022-02-26
Rated 4 out of 5 by from Solid The software and tutorials are outstanding! The only area that lacked for me, unfortunately, was the over-the-phone support. I had just a couple difficult questions that the agent was not able to answer. I found my answers later in Google.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6724
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Live Experts is a big deal Turbo Tax was as easy as ever, and now much more valuable with Live Support. I was unsure about my taxes, so I reviewed my 1040 with a 9-yr veteran tax professional before hitting submit. I feel confident enough to now spend my refund! I've gone back and forth between using Turbo Tax and a local accountant.
Date published: 2022-02-26
Rated 3 out of 5 by from Glitch In Program In the Income Section there are pages that repeat themselves and will not let you move forward. I had to jump to Deduction Section and go back to enter several Income Items.
Date published: 2022-02-26
Rated 5 out of 5 by from Wonderful It was easy and simple process throughout. Plus, you have a live agent to help you
Date published: 2022-02-26
Rated 5 out of 5 by from Filing taxes in under 3 hours! I entered, reviewed and filed under 3 hours! If only, I didn't have to pay the government, life would be good!
Date published: 2022-02-26
Rated 4 out of 5 by from alright did it myself.. at least this year it went thru.. last year it wouldn't go thru and I had to mail them.. Still haven't got my refund from last year..hope it comes this year
Date published: 2022-02-26
Rated 5 out of 5 by from my taxes were easy to do I was able to get a great return and it was made very easy
Date published: 2022-02-26
Rated 5 out of 5 by from T EASY TO USE. FAST AND STRAIGHT TO THE POINT WOULD RECOMMEND
Date published: 2022-02-26
Rated 5 out of 5 by from My lifetime tax software Turbo Tax is still the easiest and best out there. I remember going to the store and buying the software on a floppy disc! I'm old and never had filing issues thanks to Turbo Tax.
Date published: 2022-02-26
Rated 2 out of 5 by from No Longer Free Filing for Mail in State Return The software is misleading. It clearly describes how to mail in the form, and implies you dont have to pay the state filing fee, which is free for other users of different software. Then the directions force you to put in your payment information and pay the state fee before switching to mail in preferences.
Date published: 2022-02-26
Rated 4 out of 5 by from Solid The software and tutorials are outstanding! The only area that lacked for me, unfortunately, was the over-the-phone support. I had just a couple difficult questions that the agent was not able to answer. I found my answers later in Google.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6724