TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbotax is conveniently easy I filed my tax by myself and it's so easy to use. Very direct and well guided and informative.
Date published: 2021-04-03
Rated 5 out of 5 by from So Easy I wanted to try another software product this year just to be sure that I was getting the best out there. I ended up going all the way through the process and didn't feel 100% sure that everything was done correctly so I abandoned it and got TurboTax. What can you say - when it comes to taxes, use what you KNOW is right!!
Date published: 2021-04-03
Rated 5 out of 5 by from Thank Goodness for turbo Very easy to use and self explanatory. Makes something very annoying to do easy-peasy. I would like for more descriptions under the choice of taxes so that they are not accidently filed wrong. For ex., W2 versus1099-g
Date published: 2021-04-03
Rated 5 out of 5 by from good good real easy to use would recommend others to use it
Date published: 2021-04-03
Rated 4 out of 5 by from Turbo Tax did a very good jod helping me. It was good at times a little too fast for me to get answers down with out having to reload to get all of them down. Other then that everything was fine.
Date published: 2021-04-03
Rated 3 out of 5 by from Online version is more up-to-date than download ve The downloaded version does not keep up with the latest tax law changes as quickly as the online version. My calculation is wrong, and I will not submit my return before Turbo Tax updated the downloaded version.
Date published: 2021-04-03
Rated 5 out of 5 by from fast and easy to use Very easy to use follow prompts and I was done in 20 minutes and had 4 different employers in 2020
Date published: 2021-04-03
Rated 5 out of 5 by from Fast, informative, easy Fast - no hassle tax filing is what I wanted, TurboTax delivered!
Date published: 2021-04-03
Rated 3 out of 5 by from Deluxe Used to be Better Deluxe edition used to come with one free state. You now have to buy the premier for that. I don't need anything else on the premier, so I did not like that at all this year. Will make sure to read the box more carefully next year and perhaps just use another service. Not as cost effective as it used to be with this 'wonderful' change.
Date published: 2021-04-03
Rated 3 out of 5 by from it was ok to use It was every difficult to understand all of the different stuff
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 6724
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is conveniently easy I filed my tax by myself and it's so easy to use. Very direct and well guided and informative.
Date published: 2021-04-03
Rated 5 out of 5 by from So Easy I wanted to try another software product this year just to be sure that I was getting the best out there. I ended up going all the way through the process and didn't feel 100% sure that everything was done correctly so I abandoned it and got TurboTax. What can you say - when it comes to taxes, use what you KNOW is right!!
Date published: 2021-04-03
Rated 5 out of 5 by from Thank Goodness for turbo Very easy to use and self explanatory. Makes something very annoying to do easy-peasy. I would like for more descriptions under the choice of taxes so that they are not accidently filed wrong. For ex., W2 versus1099-g
Date published: 2021-04-03
Rated 5 out of 5 by from good good real easy to use would recommend others to use it
Date published: 2021-04-03
Rated 4 out of 5 by from Turbo Tax did a very good jod helping me. It was good at times a little too fast for me to get answers down with out having to reload to get all of them down. Other then that everything was fine.
Date published: 2021-04-03
Rated 3 out of 5 by from Online version is more up-to-date than download ve The downloaded version does not keep up with the latest tax law changes as quickly as the online version. My calculation is wrong, and I will not submit my return before Turbo Tax updated the downloaded version.
Date published: 2021-04-03
Rated 5 out of 5 by from fast and easy to use Very easy to use follow prompts and I was done in 20 minutes and had 4 different employers in 2020
Date published: 2021-04-03
Rated 5 out of 5 by from Fast, informative, easy Fast - no hassle tax filing is what I wanted, TurboTax delivered!
Date published: 2021-04-03
Rated 3 out of 5 by from Deluxe Used to be Better Deluxe edition used to come with one free state. You now have to buy the premier for that. I don't need anything else on the premier, so I did not like that at all this year. Will make sure to read the box more carefully next year and perhaps just use another service. Not as cost effective as it used to be with this 'wonderful' change.
Date published: 2021-04-03
Rated 3 out of 5 by from it was ok to use It was every difficult to understand all of the different stuff
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 6724