TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Easy to use, but somewhat disappointed Overall the product is user friendly, but I unknowingly upgraded to the self-employed version. I called the support line within minuets of doing this, but there was no way to revert back to the original one without starting over, which would have taken me hours of reentering information so I ended up paying an extra $40 for something I didn't even need. This will make me think twice able using this software next year.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax has been great for us We have used Turbo Tax for over 20 years. It has been great for us. No problems
Date published: 2022-02-27
Rated 5 out of 5 by from Very fast and easy Had the return done in 1 hour, it was great. No more mailing in taxes.
Date published: 2022-02-27
Rated 2 out of 5 by from Determine Efile Status Before Charging After paying for TurboTax Fed & State (MN) w/ EFILE, the software determined that I cannot EFILE. Please determine Efile status first before charging fees. The software then remained in a loop and it was frustrating to get out of it.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is awesome! Very easy to use and quick! I always use Turbo Tax.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbotax user friendly. This was the first time I did most of my return by myself. I only had to call my mom a few times other than just sitting right by her lol. I usually have a headache by the time I'm finished but not today. Thank you.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is awesome! Wonderful experience using this quality online program.
Date published: 2022-02-27
Rated 5 out of 5 by from Excellent Software Great tax software!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is the way to file So easy to use I will always use turbo tax. Never had an issue.
Date published: 2022-02-27
Rated 5 out of 5 by from Live Deluxe is Worth it! I have used the Basic for 5 years. This year I decided to use the Live Deluxe. It was truly a game-changer. Any question I had I could reach out for help. A live expert reviewed my taxes on the spot and I was able to ask questions in real-time. She also asked me clarifying questions. It was incredible.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6716
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Easy to use, but somewhat disappointed Overall the product is user friendly, but I unknowingly upgraded to the self-employed version. I called the support line within minuets of doing this, but there was no way to revert back to the original one without starting over, which would have taken me hours of reentering information so I ended up paying an extra $40 for something I didn't even need. This will make me think twice able using this software next year.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax has been great for us We have used Turbo Tax for over 20 years. It has been great for us. No problems
Date published: 2022-02-27
Rated 5 out of 5 by from Very fast and easy Had the return done in 1 hour, it was great. No more mailing in taxes.
Date published: 2022-02-27
Rated 2 out of 5 by from Determine Efile Status Before Charging After paying for TurboTax Fed & State (MN) w/ EFILE, the software determined that I cannot EFILE. Please determine Efile status first before charging fees. The software then remained in a loop and it was frustrating to get out of it.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is awesome! Very easy to use and quick! I always use Turbo Tax.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbotax user friendly. This was the first time I did most of my return by myself. I only had to call my mom a few times other than just sitting right by her lol. I usually have a headache by the time I'm finished but not today. Thank you.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is awesome! Wonderful experience using this quality online program.
Date published: 2022-02-27
Rated 5 out of 5 by from Excellent Software Great tax software!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is the way to file So easy to use I will always use turbo tax. Never had an issue.
Date published: 2022-02-27
Rated 5 out of 5 by from Live Deluxe is Worth it! I have used the Basic for 5 years. This year I decided to use the Live Deluxe. It was truly a game-changer. Any question I had I could reach out for help. A live expert reviewed my taxes on the spot and I was able to ask questions in real-time. She also asked me clarifying questions. It was incredible.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6716