TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great processing platform caught an error immediat I entered the wrong AGI and was informed immediately. Very good.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is awesome This was my first time filing taxes and TT made it super easy! Plus it was TOTALLY FREE to file!
Date published: 2021-03-12
Rated 5 out of 5 by from simple to use! awesome and easy to use. highly recommend. took me no more than 10 mins
Date published: 2021-03-12
Rated 5 out of 5 by from turbo is awsome It was great and easy to file Things was lined up with no hesitation
Date published: 2021-03-12
Rated 5 out of 5 by from easy,fun, cool super easy just followed along no hassle at all !!!
Date published: 2021-03-12
Rated 4 out of 5 by from simple and easy The step by step method was very effective and went smoothly!!!!
Date published: 2021-03-12
Rated 2 out of 5 by from Gets worse every year There is no visibility into what I'm doing. A can't save &/or toggle to the forms method to see anything until after I've paid for it all. I may be switching next year after MANY yeas of use!
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo tax is awesome Easy to use and gets a tough job done correctly. Love that it slides all the Federal information right into your state return.
Date published: 2021-03-12
Rated 3 out of 5 by from Some glitches, nice walkthrough TurboTax Business worked great until the state filing portion. There was some kind of glitch. I was on the phone for hours with a TurboTax representative who did a great job supporting me, however the only way we could get the problem to fix itself was to try it on another computer. I think the system definitely needs some kind of updates/upgrade, but other than that, it seems to be working fine.
Date published: 2021-03-12
Rated 4 out of 5 by from One of the easiest ways to file taxes! I definitely got the highest return expected out of any software out there. It was super convenient. The only reason why I deducted 1 star is because to pay the final fees and get the direct deposit in my account, for TurboTax to deduct the fees directly from my federal filing, it asked me for a $45 fee to upgrade to a Premier account when I already paid for a Premier account. I just skipped it by paying with my credit card instead. Great experience otherwise!
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6713
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great processing platform caught an error immediat I entered the wrong AGI and was informed immediately. Very good.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is awesome This was my first time filing taxes and TT made it super easy! Plus it was TOTALLY FREE to file!
Date published: 2021-03-12
Rated 5 out of 5 by from simple to use! awesome and easy to use. highly recommend. took me no more than 10 mins
Date published: 2021-03-12
Rated 5 out of 5 by from turbo is awsome It was great and easy to file Things was lined up with no hesitation
Date published: 2021-03-12
Rated 5 out of 5 by from easy,fun, cool super easy just followed along no hassle at all !!!
Date published: 2021-03-12
Rated 4 out of 5 by from simple and easy The step by step method was very effective and went smoothly!!!!
Date published: 2021-03-12
Rated 2 out of 5 by from Gets worse every year There is no visibility into what I'm doing. A can't save &/or toggle to the forms method to see anything until after I've paid for it all. I may be switching next year after MANY yeas of use!
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo tax is awesome Easy to use and gets a tough job done correctly. Love that it slides all the Federal information right into your state return.
Date published: 2021-03-12
Rated 3 out of 5 by from Some glitches, nice walkthrough TurboTax Business worked great until the state filing portion. There was some kind of glitch. I was on the phone for hours with a TurboTax representative who did a great job supporting me, however the only way we could get the problem to fix itself was to try it on another computer. I think the system definitely needs some kind of updates/upgrade, but other than that, it seems to be working fine.
Date published: 2021-03-12
Rated 4 out of 5 by from One of the easiest ways to file taxes! I definitely got the highest return expected out of any software out there. It was super convenient. The only reason why I deducted 1 star is because to pay the final fees and get the direct deposit in my account, for TurboTax to deduct the fees directly from my federal filing, it asked me for a $45 fee to upgrade to a Premier account when I already paid for a Premier account. I just skipped it by paying with my credit card instead. Great experience otherwise!
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6713