TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Outstanding time-saver and tax advice Really appreciate your software, and technical help. Overall, it's great. There were a few hiccups, trying to edit Sched E information and had to delete all forms and start over, since the software wasn't allowing edits. Also, confusing question over "error"--manual entry required for charitable contributions with standard deduction--needed to be explained. CPA was outstanding. Search function was pretty good, had some issues--had to reword searches, results didn't all apply. Overall, TT is a huge help.
Date published: 2021-03-18
Rated 5 out of 5 by from good fast and easy. good website to use for filing your taxes
Date published: 2021-03-18
Rated 5 out of 5 by from effortless didn't use a live expert that did not apply for us
Date published: 2021-03-18
Rated 4 out of 5 by from Great but needs omne thing improved Have been a user for over 15 years. Each year it is as straightforward as the past. This year with a sale of a land I had to hunt around to find the right entry, Should have been a simple line item on the walk me through it forms.
Date published: 2021-03-18
Rated 5 out of 5 by from Awesome program This year was a challenge to complete. I had excellent help from Turbo Tax from Wayne and Charles.
Date published: 2021-03-18
Rated 5 out of 5 by from So easy to use! Recommend this product. Have been using it for years.
Date published: 2021-03-18
Rated 1 out of 5 by from wasn't able to print filed taxes for records kept trying to print filed forms for records for fed and state and would get pages of numerical entries,but the forms them selves were blank, could get no assistance on issue have downloaded to thumb drive hope that's enough at the audit! I have always used turbo but this may be last time
Date published: 2021-03-18
Rated 3 out of 5 by from trouble understanding I'm sorry I'm unable to give a great review This filing of my taxes for the short time I worked in CA has been hard for me to follow through with so many steps. And not filing my 2019 tax return.
Date published: 2021-03-18
Rated 4 out of 5 by from Turbo Tax is Very Good! Just one glitch. Only one difficulty. That was finding where to enter Virginia 529 College Savings Plan contributions. Intuitively, I expected to find it under the State tax credits section. In fact, when I submitted a question on not being able to find it, the answer came back that if my state allows the deduction, Turbo Tax will prompt me in the State tax credits section. I knew my State allows it. However, Turbo Tax did not prompt me there. I continued searching and found it in the income section. Other than this one issue, which I'm sure Turbo Tax will fix, it is a great software; especially the feature that allows downloading investment data.
Date published: 2021-03-18
Rated 5 out of 5 by from turbotax saves the year so quick and easy its crazy to think i paid people to do this. never again . turbo tax all the way
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6707
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Outstanding time-saver and tax advice Really appreciate your software, and technical help. Overall, it's great. There were a few hiccups, trying to edit Sched E information and had to delete all forms and start over, since the software wasn't allowing edits. Also, confusing question over "error"--manual entry required for charitable contributions with standard deduction--needed to be explained. CPA was outstanding. Search function was pretty good, had some issues--had to reword searches, results didn't all apply. Overall, TT is a huge help.
Date published: 2021-03-18
Rated 5 out of 5 by from good fast and easy. good website to use for filing your taxes
Date published: 2021-03-18
Rated 5 out of 5 by from effortless didn't use a live expert that did not apply for us
Date published: 2021-03-18
Rated 4 out of 5 by from Great but needs omne thing improved Have been a user for over 15 years. Each year it is as straightforward as the past. This year with a sale of a land I had to hunt around to find the right entry, Should have been a simple line item on the walk me through it forms.
Date published: 2021-03-18
Rated 5 out of 5 by from Awesome program This year was a challenge to complete. I had excellent help from Turbo Tax from Wayne and Charles.
Date published: 2021-03-18
Rated 5 out of 5 by from So easy to use! Recommend this product. Have been using it for years.
Date published: 2021-03-18
Rated 1 out of 5 by from wasn't able to print filed taxes for records kept trying to print filed forms for records for fed and state and would get pages of numerical entries,but the forms them selves were blank, could get no assistance on issue have downloaded to thumb drive hope that's enough at the audit! I have always used turbo but this may be last time
Date published: 2021-03-18
Rated 3 out of 5 by from trouble understanding I'm sorry I'm unable to give a great review This filing of my taxes for the short time I worked in CA has been hard for me to follow through with so many steps. And not filing my 2019 tax return.
Date published: 2021-03-18
Rated 4 out of 5 by from Turbo Tax is Very Good! Just one glitch. Only one difficulty. That was finding where to enter Virginia 529 College Savings Plan contributions. Intuitively, I expected to find it under the State tax credits section. In fact, when I submitted a question on not being able to find it, the answer came back that if my state allows the deduction, Turbo Tax will prompt me in the State tax credits section. I knew my State allows it. However, Turbo Tax did not prompt me there. I continued searching and found it in the income section. Other than this one issue, which I'm sure Turbo Tax will fix, it is a great software; especially the feature that allows downloading investment data.
Date published: 2021-03-18
Rated 5 out of 5 by from turbotax saves the year so quick and easy its crazy to think i paid people to do this. never again . turbo tax all the way
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6707