TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Good, but not bug-free Filing was quick, but the system kept insisting that I lived in an apartment. Even the expert I connected with and those she reached out to couldn't stop it from asking for an apartment number.
Date published: 2021-03-20
Rated 5 out of 5 by from Love TurboTax TurboTax is the only way to go with doing taxes. Its easy, fast, and super approachable.
Date published: 2021-03-20
Rated 5 out of 5 by from TurboTax is very helpful TurboTax keeps getting better each year with more services and an easy to navigate program. Used the live help for the first time this year and felt better that I did.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbotax 2020 Excellent product. Have been using Premier for over 2 years. Also have been using Business for over 3 to manage a family Trust. Superlative products!
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo tax is a blessing I thought it was no way for me to file my own taxes Turbo Tax made so easy to navigate and help me with my situation. Thank you soo much I appreciate it!!
Date published: 2021-03-20
Rated 5 out of 5 by from Easy! Turbo tax is quick and easy! I've used it for my whole family for several years.
Date published: 2021-03-20
Rated 5 out of 5 by from Better than a tax preparer It's a very intuitive format with entries easy to understand and results confidence-inspiring.
Date published: 2021-03-20
Rated 1 out of 5 by from Updating Errors in endless loop I have used TurboTax for years with no issues. This year was a nightmare. Updates would not run and when I finally got the tax returns finished and TurboTax took my payment for state tax filing the returns would not file. It kept telling me there was a state update but it would not update. Lots of other folks are reporting similar problems. Very time consuming. I have wasted too many hours on this software glitch.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is AWESOME Tamara was a great help! I will definitely continue to use TURBOTAX.
Date published: 2021-03-20
Rated 5 out of 5 by from Quick and easy No problems. Everything was easy to walk through and understand.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 6692
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good, but not bug-free Filing was quick, but the system kept insisting that I lived in an apartment. Even the expert I connected with and those she reached out to couldn't stop it from asking for an apartment number.
Date published: 2021-03-20
Rated 5 out of 5 by from Love TurboTax TurboTax is the only way to go with doing taxes. Its easy, fast, and super approachable.
Date published: 2021-03-20
Rated 5 out of 5 by from TurboTax is very helpful TurboTax keeps getting better each year with more services and an easy to navigate program. Used the live help for the first time this year and felt better that I did.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbotax 2020 Excellent product. Have been using Premier for over 2 years. Also have been using Business for over 3 to manage a family Trust. Superlative products!
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo tax is a blessing I thought it was no way for me to file my own taxes Turbo Tax made so easy to navigate and help me with my situation. Thank you soo much I appreciate it!!
Date published: 2021-03-20
Rated 5 out of 5 by from Easy! Turbo tax is quick and easy! I've used it for my whole family for several years.
Date published: 2021-03-20
Rated 5 out of 5 by from Better than a tax preparer It's a very intuitive format with entries easy to understand and results confidence-inspiring.
Date published: 2021-03-20
Rated 1 out of 5 by from Updating Errors in endless loop I have used TurboTax for years with no issues. This year was a nightmare. Updates would not run and when I finally got the tax returns finished and TurboTax took my payment for state tax filing the returns would not file. It kept telling me there was a state update but it would not update. Lots of other folks are reporting similar problems. Very time consuming. I have wasted too many hours on this software glitch.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is AWESOME Tamara was a great help! I will definitely continue to use TURBOTAX.
Date published: 2021-03-20
Rated 5 out of 5 by from Quick and easy No problems. Everything was easy to walk through and understand.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 6692