TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Outstanding. Very good. She was very outstanding and explaining to me the process.
Date published: 2021-03-13
Rated 5 out of 5 by from very thorough Enjoyed using it. very happy with the results. very clear to understand
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax is very good. I did not have to call anyone this year as I am past a pretty steep learning curve from last year. Last year it took forever for me to connent with some on-line help. I suggest you set up appointment calls with email notification. Also, when I bought the 2020 Turbo Tax after being solicited/prompted on-line as a former customer, I assumed I would be given the best price since I was a returning purchaser. The next week I saw the same product at Sam's for nearly $100 less. I felt pretty foolish. Why should I buy in response to your on-line/email solicitations?
Date published: 2021-03-13
Rated 3 out of 5 by from Too much on line needed Generally easy to use unless you don't have unlimited internet. How many times does it need to update? I'd like to work off line, too.
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax is Great! Most of my experience was great. A couple of items I had to use the customer support. Probably because of my age, a little is confusing, but I muddled through. Thanks!
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo tax is cool It’s cool I like it a lot it’s a good app to use l
Date published: 2021-03-13
Rated 5 out of 5 by from easy simple, an easy, good to learn. Free. Anyone can do it.
Date published: 2021-03-13
Rated 5 out of 5 by from great very easy to use and is also user friendly i highly suggest
Date published: 2021-03-13
Rated 5 out of 5 by from turbo tax is amazing i loved the service that was given to me and karen helped me as she was amazing. i love turbo tax.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is so easy to Use This year Turbo Tax seemed easier to navigate than in the past.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6687
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Outstanding. Very good. She was very outstanding and explaining to me the process.
Date published: 2021-03-13
Rated 5 out of 5 by from very thorough Enjoyed using it. very happy with the results. very clear to understand
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax is very good. I did not have to call anyone this year as I am past a pretty steep learning curve from last year. Last year it took forever for me to connent with some on-line help. I suggest you set up appointment calls with email notification. Also, when I bought the 2020 Turbo Tax after being solicited/prompted on-line as a former customer, I assumed I would be given the best price since I was a returning purchaser. The next week I saw the same product at Sam's for nearly $100 less. I felt pretty foolish. Why should I buy in response to your on-line/email solicitations?
Date published: 2021-03-13
Rated 3 out of 5 by from Too much on line needed Generally easy to use unless you don't have unlimited internet. How many times does it need to update? I'd like to work off line, too.
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax is Great! Most of my experience was great. A couple of items I had to use the customer support. Probably because of my age, a little is confusing, but I muddled through. Thanks!
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo tax is cool It’s cool I like it a lot it’s a good app to use l
Date published: 2021-03-13
Rated 5 out of 5 by from easy simple, an easy, good to learn. Free. Anyone can do it.
Date published: 2021-03-13
Rated 5 out of 5 by from great very easy to use and is also user friendly i highly suggest
Date published: 2021-03-13
Rated 5 out of 5 by from turbo tax is amazing i loved the service that was given to me and karen helped me as she was amazing. i love turbo tax.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is so easy to Use This year Turbo Tax seemed easier to navigate than in the past.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6687