TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from easy for ding dongs to use I'm a ding dong, had no problems. Very easy to use and explanations are helpful.
Date published: 2021-03-31
Rated 4 out of 5 by from Really, really good Very easy and intuitive and i got it done in under 30 minutes.
Date published: 2021-03-31
Rated 2 out of 5 by from HIDDEN FEES! I have used turbo tax for 7 years now. I'm not happy with the added fees that they just slip into your bill for filing your taxes. It is a little bit ridiculous that I was planning on playing the $60.00 to file my taxes and I almost paid $200 plus because they just tried to put MAX onto my bill. I will not be using Turbo Tax anymore after this year. They may be user friendly but I would much rather pay someone else to do my taxes, not pay turbo tax for allowing me to do my own taxes.
Date published: 2021-03-31
Rated 3 out of 5 by from Confusing I have had very good experience before, but this year, some of the questions were confusing and I couldn't easily find some fields that I needed to verify or amend. I didn't feel comfortable completing the tax return this time. Hopefully it's ok.
Date published: 2021-03-31
Rated 5 out of 5 by from Good Good, really good, easy to use and straight forward.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is quick and efficient. I have been using Turbo Tax since it came out and have always been very please with the software and results.
Date published: 2021-03-31
Rated 4 out of 5 by from TurboTax Review 2021 I'm a little upset that the price is always different and raises each year. Also I was disconnected from the LIVE Chat Assistant (it was on their end not mine) I Neve received any reconnect and luckily I figured my issues out.
Date published: 2021-03-31
Rated 4 out of 5 by from Turbo tax is great. Turbo tax was fast and easy I love it they done every thing that I need I'm happy with turbo tax.
Date published: 2021-03-31
Rated 5 out of 5 by from Quick And Easy. Its been really easy to get my taxes done. The best and most conveinent way to do taxes.
Date published: 2021-03-31
Rated 5 out of 5 by from Fantastic The expert was so kind and helpful. It was easy to use and we went right through it.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 6681
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy for ding dongs to use I'm a ding dong, had no problems. Very easy to use and explanations are helpful.
Date published: 2021-03-31
Rated 4 out of 5 by from Really, really good Very easy and intuitive and i got it done in under 30 minutes.
Date published: 2021-03-31
Rated 2 out of 5 by from HIDDEN FEES! I have used turbo tax for 7 years now. I'm not happy with the added fees that they just slip into your bill for filing your taxes. It is a little bit ridiculous that I was planning on playing the $60.00 to file my taxes and I almost paid $200 plus because they just tried to put MAX onto my bill. I will not be using Turbo Tax anymore after this year. They may be user friendly but I would much rather pay someone else to do my taxes, not pay turbo tax for allowing me to do my own taxes.
Date published: 2021-03-31
Rated 3 out of 5 by from Confusing I have had very good experience before, but this year, some of the questions were confusing and I couldn't easily find some fields that I needed to verify or amend. I didn't feel comfortable completing the tax return this time. Hopefully it's ok.
Date published: 2021-03-31
Rated 5 out of 5 by from Good Good, really good, easy to use and straight forward.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is quick and efficient. I have been using Turbo Tax since it came out and have always been very please with the software and results.
Date published: 2021-03-31
Rated 4 out of 5 by from TurboTax Review 2021 I'm a little upset that the price is always different and raises each year. Also I was disconnected from the LIVE Chat Assistant (it was on their end not mine) I Neve received any reconnect and luckily I figured my issues out.
Date published: 2021-03-31
Rated 4 out of 5 by from Turbo tax is great. Turbo tax was fast and easy I love it they done every thing that I need I'm happy with turbo tax.
Date published: 2021-03-31
Rated 5 out of 5 by from Quick And Easy. Its been really easy to get my taxes done. The best and most conveinent way to do taxes.
Date published: 2021-03-31
Rated 5 out of 5 by from Fantastic The expert was so kind and helpful. It was easy to use and we went right through it.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 6681