TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Turbo Tax is Very Good! Just one glitch. Only one difficulty. That was finding where to enter Virginia 529 College Savings Plan contributions. Intuitively, I expected to find it under the State tax credits section. In fact, when I submitted a question on not being able to find it, the answer came back that if my state allows the deduction, Turbo Tax will prompt me in the State tax credits section. I knew my State allows it. However, Turbo Tax did not prompt me there. I continued searching and found it in the income section. Other than this one issue, which I'm sure Turbo Tax will fix, it is a great software; especially the feature that allows downloading investment data.
Date published: 2021-03-18
Rated 5 out of 5 by from turbotax saves the year so quick and easy its crazy to think i paid people to do this. never again . turbo tax all the way
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is great. I've used Turbo Tax Deluxe for more than 10 years or more
Date published: 2021-03-18
Rated 5 out of 5 by from love turbotax It's easy to file taxes using TurboTax software. can get them done pretty quickly.
Date published: 2021-03-18
Rated 1 out of 5 by from SAME OLD PROBLEMS For two years in a row turbotax will not allow me to e-file. The error states that the prior year AGI is wrong. It is not! In fact, it is the amount provided by turbotax. Last year I had to pay for this lack of service. I decided to give it one more shot this year but experienced the same problem. At least I didn't pay anything this year. This is because I did not claim exemptions in order to qualify for the free service. I lost a little money but it was worth it not to pay turbotax for this habitually poor service. I also had to enter all documentation. I was hoping it would be saved from last year since the companies are the same. No such luck. You can guess who I will not be using next year.
Date published: 2021-03-18
Rated 5 out of 5 by from Easy to use Have used for many years. Love ability to switch back and forward between forms and Step by Step review.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is the only way to do my taxes. It is quick and easy.
Date published: 2021-03-18
Rated 5 out of 5 by from Love TURBO TAX Easy easy! I have never had a more pleasant tax preparation before!
Date published: 2021-03-18
Rated 5 out of 5 by from Turbotax is amazing so easy a caveman can do it The online support was respectful and so helpful .I recommend every to come to turbo tax
Date published: 2021-03-18
Rated 5 out of 5 by from This site does an amazing job I have used for last five years and its been awsome
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6676
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is Very Good! Just one glitch. Only one difficulty. That was finding where to enter Virginia 529 College Savings Plan contributions. Intuitively, I expected to find it under the State tax credits section. In fact, when I submitted a question on not being able to find it, the answer came back that if my state allows the deduction, Turbo Tax will prompt me in the State tax credits section. I knew my State allows it. However, Turbo Tax did not prompt me there. I continued searching and found it in the income section. Other than this one issue, which I'm sure Turbo Tax will fix, it is a great software; especially the feature that allows downloading investment data.
Date published: 2021-03-18
Rated 5 out of 5 by from turbotax saves the year so quick and easy its crazy to think i paid people to do this. never again . turbo tax all the way
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is great. I've used Turbo Tax Deluxe for more than 10 years or more
Date published: 2021-03-18
Rated 5 out of 5 by from love turbotax It's easy to file taxes using TurboTax software. can get them done pretty quickly.
Date published: 2021-03-18
Rated 1 out of 5 by from SAME OLD PROBLEMS For two years in a row turbotax will not allow me to e-file. The error states that the prior year AGI is wrong. It is not! In fact, it is the amount provided by turbotax. Last year I had to pay for this lack of service. I decided to give it one more shot this year but experienced the same problem. At least I didn't pay anything this year. This is because I did not claim exemptions in order to qualify for the free service. I lost a little money but it was worth it not to pay turbotax for this habitually poor service. I also had to enter all documentation. I was hoping it would be saved from last year since the companies are the same. No such luck. You can guess who I will not be using next year.
Date published: 2021-03-18
Rated 5 out of 5 by from Easy to use Have used for many years. Love ability to switch back and forward between forms and Step by Step review.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is the only way to do my taxes. It is quick and easy.
Date published: 2021-03-18
Rated 5 out of 5 by from Love TURBO TAX Easy easy! I have never had a more pleasant tax preparation before!
Date published: 2021-03-18
Rated 5 out of 5 by from Turbotax is amazing so easy a caveman can do it The online support was respectful and so helpful .I recommend every to come to turbo tax
Date published: 2021-03-18
Rated 5 out of 5 by from This site does an amazing job I have used for last five years and its been awsome
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6676