TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from it gets easier every year, thanks for updating first year it was easy, second was easier, somehow this year it got even easier. I wouldnt be surprised if next year my taxes will do themselves. keep up the upgrades
Date published: 2021-04-06
Rated 5 out of 5 by from Quite competent I was leery about not having a copy of the TurboTax program on my computer. I used an online link from my Fidelity Investment account. So far everything looks good. I'll have to figure out how to save a copy of what I filed on my computer for future reference.
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax is so easy to use Turbo tax is so easy. if i had a question about something their feedback and answer many times answered the question within seconds.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is Awesome Thank you for being helpful. I have appreciated my time using your services.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is an excellent tool to file tax! It was very convenient to use, and I liked the clear explanation on certain items.
Date published: 2021-04-06
Rated 2 out of 5 by from Bad at comparing MFS vs. MFJ For a two-person working household where MFS and MFJ are close for both state and federal, this software is incredibly cumbersome. There is no good way to compare other than do your taxes completely out for both scenarios for both federal and state. This includes re-typing in your W2's both times! I have tried several different things for the last 5 years to make it easier (including doing my own back-hand calcs with the help of on-line calculators), but this is likely my last year. I will be looking for a tax consultant next year.
Date published: 2021-04-06
Rated 5 out of 5 by from Easy Easy to enter info and leave site with ability to resume at anytime.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo tax is awesome This was my first time using it. They guided me vkethru it.
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax is Awesome They made everything so easy- hard to say that about ANYTHING these days! Thanks
Date published: 2021-04-06
Rated 5 out of 5 by from turbo tax is free wanted to opt out of paying with refund and pay for it right then, but had a hard time navigating.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 6671
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from it gets easier every year, thanks for updating first year it was easy, second was easier, somehow this year it got even easier. I wouldnt be surprised if next year my taxes will do themselves. keep up the upgrades
Date published: 2021-04-06
Rated 5 out of 5 by from Quite competent I was leery about not having a copy of the TurboTax program on my computer. I used an online link from my Fidelity Investment account. So far everything looks good. I'll have to figure out how to save a copy of what I filed on my computer for future reference.
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax is so easy to use Turbo tax is so easy. if i had a question about something their feedback and answer many times answered the question within seconds.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is Awesome Thank you for being helpful. I have appreciated my time using your services.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is an excellent tool to file tax! It was very convenient to use, and I liked the clear explanation on certain items.
Date published: 2021-04-06
Rated 2 out of 5 by from Bad at comparing MFS vs. MFJ For a two-person working household where MFS and MFJ are close for both state and federal, this software is incredibly cumbersome. There is no good way to compare other than do your taxes completely out for both scenarios for both federal and state. This includes re-typing in your W2's both times! I have tried several different things for the last 5 years to make it easier (including doing my own back-hand calcs with the help of on-line calculators), but this is likely my last year. I will be looking for a tax consultant next year.
Date published: 2021-04-06
Rated 5 out of 5 by from Easy Easy to enter info and leave site with ability to resume at anytime.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo tax is awesome This was my first time using it. They guided me vkethru it.
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax is Awesome They made everything so easy- hard to say that about ANYTHING these days! Thanks
Date published: 2021-04-06
Rated 5 out of 5 by from turbo tax is free wanted to opt out of paying with refund and pay for it right then, but had a hard time navigating.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 6671