TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from good site I've never done taxes before was very helpful and easy to understand
Date published: 2021-03-20
Rated 5 out of 5 by from Easy to use, and VERY helpful customer service I always use TurboTax because it's easy to use. This year was different for our family and TurboTax was there for every step! I spent a LOT of time on the phone with their help center and each time they were friendly and resolved my issue to the best of their ability.
Date published: 2021-03-20
Rated 5 out of 5 by from EASY PEEZYY I HAVE NO IDEA HOW TO DO THIS. WHY LEARN NOW AFTER WORKING FOR 30 YEARS TURBO TAX GIVES ME THE MAX IN CONFIDENCE AND TRUST TO DO IT RIGHT
Date published: 2021-03-20
Rated 5 out of 5 by from GREAT TOOL AND EASY TO COMPLETE AND FILE great fast information easy to follow and ready to file
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax Live Premier I spoke to Tammy, an 8 year experienced tax preparation representative for Turbo Tax. She was awesome and quickly solved my issues and answered all my questions. I also liked the instant response via a phone call.
Date published: 2021-03-20
Rated 5 out of 5 by from Makes filing taxes easy! I love that turbo tax anticipates the kinds of questions I may have and has those ready for me to review.
Date published: 2021-03-20
Rated 3 out of 5 by from Turbo Tax is expensive! I had to upgrade my package just to find out how to designate that the money I got from my 401K was rolled over into another 401K.The tax experts were great but if the software asked me if I rolled it over I wouldn't have had to pay the extra money and could have kept more of my refund!
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo tax is a great way of doing your taxes I had a little bit of trouble with one section and called the live support. The person on the phone was great to work with!!!!!
Date published: 2021-03-20
Rated 5 out of 5 by from feels like magic Easiest tax return I've ever filed! Super user friendly + lots of helpful information whenever I needed it. It was so easy that I'm still skeptical this is going to work...lol
Date published: 2021-03-20
Rated 3 out of 5 by from nice better than getting out the bed. right at my fingertip.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 6669
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good site I've never done taxes before was very helpful and easy to understand
Date published: 2021-03-20
Rated 5 out of 5 by from Easy to use, and VERY helpful customer service I always use TurboTax because it's easy to use. This year was different for our family and TurboTax was there for every step! I spent a LOT of time on the phone with their help center and each time they were friendly and resolved my issue to the best of their ability.
Date published: 2021-03-20
Rated 5 out of 5 by from EASY PEEZYY I HAVE NO IDEA HOW TO DO THIS. WHY LEARN NOW AFTER WORKING FOR 30 YEARS TURBO TAX GIVES ME THE MAX IN CONFIDENCE AND TRUST TO DO IT RIGHT
Date published: 2021-03-20
Rated 5 out of 5 by from GREAT TOOL AND EASY TO COMPLETE AND FILE great fast information easy to follow and ready to file
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax Live Premier I spoke to Tammy, an 8 year experienced tax preparation representative for Turbo Tax. She was awesome and quickly solved my issues and answered all my questions. I also liked the instant response via a phone call.
Date published: 2021-03-20
Rated 5 out of 5 by from Makes filing taxes easy! I love that turbo tax anticipates the kinds of questions I may have and has those ready for me to review.
Date published: 2021-03-20
Rated 3 out of 5 by from Turbo Tax is expensive! I had to upgrade my package just to find out how to designate that the money I got from my 401K was rolled over into another 401K.The tax experts were great but if the software asked me if I rolled it over I wouldn't have had to pay the extra money and could have kept more of my refund!
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo tax is a great way of doing your taxes I had a little bit of trouble with one section and called the live support. The person on the phone was great to work with!!!!!
Date published: 2021-03-20
Rated 5 out of 5 by from feels like magic Easiest tax return I've ever filed! Super user friendly + lots of helpful information whenever I needed it. It was so easy that I'm still skeptical this is going to work...lol
Date published: 2021-03-20
Rated 3 out of 5 by from nice better than getting out the bed. right at my fingertip.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 6669