TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax is Awesome! Great experience, I always use turbo tax. Never any issues.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is great... It was great they helped solve all my problems and no waiting
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax the BEST! I have been filing with TurboTax for 5 years now, they have not yet to fail me. When I get stuck and need help. They'll have a agent already live waiting to help. Unlike most Tax preps you have to email or either wait hours on the phone. I love TurboTax and I HIGHLY RECOMMEND them!
Date published: 2022-02-26
Rated 4 out of 5 by from pleasant service Intended on removing the live services but having them available made the tax processing task quick and easy
Date published: 2022-02-26
Rated 5 out of 5 by from Easy to use. Love it. Easy to use site and makes a stressful task, easy.
Date published: 2022-02-26
Rated 4 out of 5 by from Turbotax I had a hard time doing my taxes this year and I hope next year is easier. I hope!
Date published: 2022-02-26
Rated 4 out of 5 by from FAIRLY EASY TO USE WE LIKE THE HELP AND EASE OF ENTERING OUR INFORMATION
Date published: 2022-02-26
Rated 5 out of 5 by from Taking the Stress out of Filing I have used Turbo Tax for many years, and they have always made things easy to understand without stressing. I have my now young adult children using turbo tax as well! It helped my college daughter file her taxes more easily, with all the detailed explanations for credit/deductions.
Date published: 2022-02-26
Rated 2 out of 5 by from My_Review I asked to speak with a TT representative who was to call in 12 minutes. The call never happened. I was charged for a TT upgrade because TT said that Schedule E was needed. It wasn't needed. A discount was offered if completed by February 28. I don't know if it was applied. The process became so exasperating that I gave up and hit the E-File button.
Date published: 2022-02-26
Rated 2 out of 5 by from Do waste your money on the deluxe! Time waiting for help is too long. Sad...No discount for military or 1st responders.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6662
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome! Great experience, I always use turbo tax. Never any issues.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is great... It was great they helped solve all my problems and no waiting
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax the BEST! I have been filing with TurboTax for 5 years now, they have not yet to fail me. When I get stuck and need help. They'll have a agent already live waiting to help. Unlike most Tax preps you have to email or either wait hours on the phone. I love TurboTax and I HIGHLY RECOMMEND them!
Date published: 2022-02-26
Rated 4 out of 5 by from pleasant service Intended on removing the live services but having them available made the tax processing task quick and easy
Date published: 2022-02-26
Rated 5 out of 5 by from Easy to use. Love it. Easy to use site and makes a stressful task, easy.
Date published: 2022-02-26
Rated 4 out of 5 by from Turbotax I had a hard time doing my taxes this year and I hope next year is easier. I hope!
Date published: 2022-02-26
Rated 4 out of 5 by from FAIRLY EASY TO USE WE LIKE THE HELP AND EASE OF ENTERING OUR INFORMATION
Date published: 2022-02-26
Rated 5 out of 5 by from Taking the Stress out of Filing I have used Turbo Tax for many years, and they have always made things easy to understand without stressing. I have my now young adult children using turbo tax as well! It helped my college daughter file her taxes more easily, with all the detailed explanations for credit/deductions.
Date published: 2022-02-26
Rated 2 out of 5 by from My_Review I asked to speak with a TT representative who was to call in 12 minutes. The call never happened. I was charged for a TT upgrade because TT said that Schedule E was needed. It wasn't needed. A discount was offered if completed by February 28. I don't know if it was applied. The process became so exasperating that I gave up and hit the E-File button.
Date published: 2022-02-26
Rated 2 out of 5 by from Do waste your money on the deluxe! Time waiting for help is too long. Sad...No discount for military or 1st responders.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6662