TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great! Great service especially for free used them for 3 years now and plan to do so next year!
Date published: 2021-03-19
Rated 5 out of 5 by from Awesome I was walked through each page and had excellent experience and very knowledgeable people to work with. I am very thankful for the service.
Date published: 2021-03-19
Rated 1 out of 5 by from Disappointed TurboTax is limited to 3,000 transactions. I loaded from one broker, but could not add the other. Since I could not do 1/2 summary info, I started over. I did the summary for 8949, but it would not let me put in a number greater than $9,999,999.99. I did it as 2 separate lines and everything was fine until I tried to submit electronically. It would not let me submit, but did not indicate what was wrong. I then deleted my line items for $9,999,999.99 and it went though. However; I misstated both revenue and cost, so I explained that when I sent my backup data to the IRS. I am crossing my fingers that I do not get a letter from the IRS.
Date published: 2021-03-19
Rated 5 out of 5 by from thumbs up thumbs up. turbo tax is easy. i use it every year.
Date published: 2021-03-19
Rated 5 out of 5 by from It was great! It was very user friendly and Chat Room was helpful.
Date published: 2021-03-19
Rated 5 out of 5 by from awesome a good experience will recommend a friend, I need to do other things
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax I love it Step by step instructions all the way through, been using for about 12 years now and have never had a problem
Date published: 2021-03-19
Rated 5 out of 5 by from I like TurboTax Using it for 6+ years this year first time I used their Customer Support and it is GREAT!
Date published: 2021-03-19
Rated 5 out of 5 by from always simple and easy I find the process to be very user friendly and accurate !
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax so easy for first time tax filers Easy to complete and very helpful a first timer such as myself to file taxes
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 6659
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great! Great service especially for free used them for 3 years now and plan to do so next year!
Date published: 2021-03-19
Rated 5 out of 5 by from Awesome I was walked through each page and had excellent experience and very knowledgeable people to work with. I am very thankful for the service.
Date published: 2021-03-19
Rated 1 out of 5 by from Disappointed TurboTax is limited to 3,000 transactions. I loaded from one broker, but could not add the other. Since I could not do 1/2 summary info, I started over. I did the summary for 8949, but it would not let me put in a number greater than $9,999,999.99. I did it as 2 separate lines and everything was fine until I tried to submit electronically. It would not let me submit, but did not indicate what was wrong. I then deleted my line items for $9,999,999.99 and it went though. However; I misstated both revenue and cost, so I explained that when I sent my backup data to the IRS. I am crossing my fingers that I do not get a letter from the IRS.
Date published: 2021-03-19
Rated 5 out of 5 by from thumbs up thumbs up. turbo tax is easy. i use it every year.
Date published: 2021-03-19
Rated 5 out of 5 by from It was great! It was very user friendly and Chat Room was helpful.
Date published: 2021-03-19
Rated 5 out of 5 by from awesome a good experience will recommend a friend, I need to do other things
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax I love it Step by step instructions all the way through, been using for about 12 years now and have never had a problem
Date published: 2021-03-19
Rated 5 out of 5 by from I like TurboTax Using it for 6+ years this year first time I used their Customer Support and it is GREAT!
Date published: 2021-03-19
Rated 5 out of 5 by from always simple and easy I find the process to be very user friendly and accurate !
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax so easy for first time tax filers Easy to complete and very helpful a first timer such as myself to file taxes
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 6659