TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Turbo Tax was easy to use even though the government makes this difficult. Worked well for myself.
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome! Great and easy Very easy, simple, I love using turbo tax! Great and fast. Thank you so much
Date published: 2022-02-26
Rated 5 out of 5 by from Easy and Streamline The software and process is extremely easy. The Federal government could learn from the makers of turbo tax.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax was the BEST I needed help and was quickly connected with an expert. She was able to resolve my issue within a few minutes. Thank you Turbo Tax
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo Tax made this much more painless Cameron was patient and professional and able to resolve my issue
Date published: 2022-02-26
Rated 5 out of 5 by from best thing ever from beginning to end it felt like I was with a live person, the process was so easy and effortless thx turbo tax for making filing taxes easy and affordable
Date published: 2022-02-26
Rated 5 out of 5 by from easy to use, all information is already there. excellent tools to get right taxes refunds, and don't forgot any information
Date published: 2022-02-26
Rated 1 out of 5 by from Most expensive I've ever paid for taxes Will not use again I've never paid one hundred and sixty dollars for my taxes in my entire life. Not to mention my frine d gave me a discount code to use and u didn't even honor that. Turbo tax sucks
Date published: 2022-02-26
Rated 2 out of 5 by from Why have a free option if I have to pay at the end The experience was fine up until the end when I was trapped into paying for a service that was said to be free. Twice early in the site I had selected an option that was $0. But when I got to the end of filing I was forced to select to go to turbo tax pro. I don't understand why it is this way. If I have to pay, tell me that from the beginning. Don't trap your users into paying at the very end. It leaves a very sour taste in the mouth. Especially being young and not filing taxes until this year. The process was fine, just don't trick me into paying for something you said you would do for free...
Date published: 2022-02-26
Rated 5 out of 5 by from Easy and Intuit-ive I always use Turbo Tax for my taxes. The fees are reasonable and I like the step by step process. Filing is easy too!
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6658
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Turbo Tax was easy to use even though the government makes this difficult. Worked well for myself.
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome! Great and easy Very easy, simple, I love using turbo tax! Great and fast. Thank you so much
Date published: 2022-02-26
Rated 5 out of 5 by from Easy and Streamline The software and process is extremely easy. The Federal government could learn from the makers of turbo tax.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax was the BEST I needed help and was quickly connected with an expert. She was able to resolve my issue within a few minutes. Thank you Turbo Tax
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo Tax made this much more painless Cameron was patient and professional and able to resolve my issue
Date published: 2022-02-26
Rated 5 out of 5 by from best thing ever from beginning to end it felt like I was with a live person, the process was so easy and effortless thx turbo tax for making filing taxes easy and affordable
Date published: 2022-02-26
Rated 5 out of 5 by from easy to use, all information is already there. excellent tools to get right taxes refunds, and don't forgot any information
Date published: 2022-02-26
Rated 1 out of 5 by from Most expensive I've ever paid for taxes Will not use again I've never paid one hundred and sixty dollars for my taxes in my entire life. Not to mention my frine d gave me a discount code to use and u didn't even honor that. Turbo tax sucks
Date published: 2022-02-26
Rated 2 out of 5 by from Why have a free option if I have to pay at the end The experience was fine up until the end when I was trapped into paying for a service that was said to be free. Twice early in the site I had selected an option that was $0. But when I got to the end of filing I was forced to select to go to turbo tax pro. I don't understand why it is this way. If I have to pay, tell me that from the beginning. Don't trap your users into paying at the very end. It leaves a very sour taste in the mouth. Especially being young and not filing taxes until this year. The process was fine, just don't trick me into paying for something you said you would do for free...
Date published: 2022-02-26
Rated 5 out of 5 by from Easy and Intuit-ive I always use Turbo Tax for my taxes. The fees are reasonable and I like the step by step process. Filing is easy too!
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6658