TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Couldn't find Mac alternative, bit confusing Couldn't find a Mac alternative and at the end it was a bit confusing. It was saying to print and send to the government after e-filing. Plus there were no instructions for what address to send it to, and there was nothing to send. So it was just an unnecessary thing that just confuses the user. Please fix. Thanks.
Date published: 2021-03-13
Rated 1 out of 5 by from Very Disappointed in Lack of PPP Guidance I have used TurboTax Business for years. This year, following one of the most unusual years ever, I fully expected that there would be a Q&A section about PPP funds. How much did you receive? What 8 week, or 24 week timeframe did you receive the funds? But no, it was the same old software with absolutely no help online either. I even tried using TurboTax live and they wouldn't answer even basic questions. This will be the last year I use it.
Date published: 2021-03-13
Rated 4 out of 5 by from Gets the job done ok Product was not clear on how to process 1099-Q statements. Also still has an old K-1 schedule even though it hasn't been relevant for years.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is awesome. TurboTax is awesome and user friendly. TurboTax got me a great refund!
Date published: 2021-03-13
Rated 5 out of 5 by from Turbotax is a great program The program is easy to use and always gets you the most refund. They make it very simple to do a federal and state taxes. I would highly recommmed this program. I have used it over 20 years.
Date published: 2021-03-13
Rated 5 out of 5 by from Easy Simple and efficient. Was able to upload all my info without much difficulty.
Date published: 2021-03-13
Rated 5 out of 5 by from Great Product. Super intuitive. Love this... last year, I had an accountant verify my return, and the results he came up with had me owning more than what TurboTax calculated. I've been using the service since 2008 and it just keeps getting better. Very easy to use and all of the questions are in plain English, even for slightly more complex tax situations.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax excellent Made to complete my taxes very easy. That was my first time and I think to use again in the future.
Date published: 2021-03-13
Rated 3 out of 5 by from getting less convenient failed to retrieve my old turbotax forms that were transferred from my old computer - i had to buy new computer because this years turbotax was NOT compatible with Windows 7 and the old Pc couldn't upgrade.
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax is Easy It's all very easy to do. There are places that get confusing but they are great at answering questions in plain language.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6651
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Couldn't find Mac alternative, bit confusing Couldn't find a Mac alternative and at the end it was a bit confusing. It was saying to print and send to the government after e-filing. Plus there were no instructions for what address to send it to, and there was nothing to send. So it was just an unnecessary thing that just confuses the user. Please fix. Thanks.
Date published: 2021-03-13
Rated 1 out of 5 by from Very Disappointed in Lack of PPP Guidance I have used TurboTax Business for years. This year, following one of the most unusual years ever, I fully expected that there would be a Q&A section about PPP funds. How much did you receive? What 8 week, or 24 week timeframe did you receive the funds? But no, it was the same old software with absolutely no help online either. I even tried using TurboTax live and they wouldn't answer even basic questions. This will be the last year I use it.
Date published: 2021-03-13
Rated 4 out of 5 by from Gets the job done ok Product was not clear on how to process 1099-Q statements. Also still has an old K-1 schedule even though it hasn't been relevant for years.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is awesome. TurboTax is awesome and user friendly. TurboTax got me a great refund!
Date published: 2021-03-13
Rated 5 out of 5 by from Turbotax is a great program The program is easy to use and always gets you the most refund. They make it very simple to do a federal and state taxes. I would highly recommmed this program. I have used it over 20 years.
Date published: 2021-03-13
Rated 5 out of 5 by from Easy Simple and efficient. Was able to upload all my info without much difficulty.
Date published: 2021-03-13
Rated 5 out of 5 by from Great Product. Super intuitive. Love this... last year, I had an accountant verify my return, and the results he came up with had me owning more than what TurboTax calculated. I've been using the service since 2008 and it just keeps getting better. Very easy to use and all of the questions are in plain English, even for slightly more complex tax situations.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax excellent Made to complete my taxes very easy. That was my first time and I think to use again in the future.
Date published: 2021-03-13
Rated 3 out of 5 by from getting less convenient failed to retrieve my old turbotax forms that were transferred from my old computer - i had to buy new computer because this years turbotax was NOT compatible with Windows 7 and the old Pc couldn't upgrade.
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax is Easy It's all very easy to do. There are places that get confusing but they are great at answering questions in plain language.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6651