TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax knows taxes!!! When I ran into a snag while doing my taxes, I asked the person was chatting with to call me. She called and walked me through the remaining pages without any hesitation or problems. She was very patient and awesome!!!
Date published: 2021-03-12
Rated 5 out of 5 by from Incredible First Experience with Turbo Tax! The is my first time using Turbo Tax and I was incredibly nervous as I've used someone else for most of my life. Every person that I had communcation with, via phone or chat, were amazing and so patient. I had a bit of breakdown when dealing with some questions and a rep I had talked to made me feel so much better and helped me calm down and understand it's a process. I truly appreciated everyone's assistance, knowledge and patience.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is great Since this was my first time using Turbo Tax is was a slow start, but once I got going it was great. William was a great help with the last few questions I had. He got me thru it in a short time and was a very likable guy.
Date published: 2021-03-12
Rated 4 out of 5 by from Great! Very easy to navigate. Hopeful and really useful, an definitely worth the time.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is Simply Amazing This is my fifth year in a row using Turbo Tax and will continue to do so. It's so simple to use and self explanatory as you go. Give it a try..... you'll see what I mean.
Date published: 2021-03-12
Rated 2 out of 5 by from Wouldn't allow writing in direct deposit section PRIOR to filing I tried to put my new direct deposit info into the proper section on the form. I need this in there for stimulus reasons. Because I'm not receiving a refund TurboTax just replace my info with Xs. Again, this messes up my stimulus check. Needs to be fixed.
Date published: 2021-03-12
Rated 5 out of 5 by from So Simple Turbo walked me through everything! made it so easy and less stressful
Date published: 2021-03-12
Rated 5 out of 5 by from It was the hardest and easiest thing I ever had. I could not transmit the tax return because it says some form set wasn't available. Milagros went above and beyond to assist me in the dilemma.
Date published: 2021-03-12
Rated 4 out of 5 by from Glad you fixed programming error re inherited IRA Was frustrated with original e-file because of programming error regarding an inherited IRA which I never had. With your reprogram it appears to be resolved
Date published: 2021-03-12
Rated 5 out of 5 by from Great product year after year. Great Product.will use it again and again in the future
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6646
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax knows taxes!!! When I ran into a snag while doing my taxes, I asked the person was chatting with to call me. She called and walked me through the remaining pages without any hesitation or problems. She was very patient and awesome!!!
Date published: 2021-03-12
Rated 5 out of 5 by from Incredible First Experience with Turbo Tax! The is my first time using Turbo Tax and I was incredibly nervous as I've used someone else for most of my life. Every person that I had communcation with, via phone or chat, were amazing and so patient. I had a bit of breakdown when dealing with some questions and a rep I had talked to made me feel so much better and helped me calm down and understand it's a process. I truly appreciated everyone's assistance, knowledge and patience.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is great Since this was my first time using Turbo Tax is was a slow start, but once I got going it was great. William was a great help with the last few questions I had. He got me thru it in a short time and was a very likable guy.
Date published: 2021-03-12
Rated 4 out of 5 by from Great! Very easy to navigate. Hopeful and really useful, an definitely worth the time.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is Simply Amazing This is my fifth year in a row using Turbo Tax and will continue to do so. It's so simple to use and self explanatory as you go. Give it a try..... you'll see what I mean.
Date published: 2021-03-12
Rated 2 out of 5 by from Wouldn't allow writing in direct deposit section PRIOR to filing I tried to put my new direct deposit info into the proper section on the form. I need this in there for stimulus reasons. Because I'm not receiving a refund TurboTax just replace my info with Xs. Again, this messes up my stimulus check. Needs to be fixed.
Date published: 2021-03-12
Rated 5 out of 5 by from So Simple Turbo walked me through everything! made it so easy and less stressful
Date published: 2021-03-12
Rated 5 out of 5 by from It was the hardest and easiest thing I ever had. I could not transmit the tax return because it says some form set wasn't available. Milagros went above and beyond to assist me in the dilemma.
Date published: 2021-03-12
Rated 4 out of 5 by from Glad you fixed programming error re inherited IRA Was frustrated with original e-file because of programming error regarding an inherited IRA which I never had. With your reprogram it appears to be resolved
Date published: 2021-03-12
Rated 5 out of 5 by from Great product year after year. Great Product.will use it again and again in the future
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6646