TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Pretty Simple The Turbo Tax Expert I worked with was extremely helpful. The only thing I would suggest changing is making it seem like your experts are all CPA's with an average of 12 years experience.
Date published: 2023-03-16
Rated 5 out of 5 by from This process was so easy and FAST!!! This was the fastest I've ever filed taxes thanks to TurboTax. Ana was amazing, she answered all of my questions and did a great job!
Date published: 2023-03-16
Rated 1 out of 5 by from Not as happy as last year The forms that came up when I needed to complete a NYC Corporate return (NYC 3) did not appear as part of the download. I spent hours trying to work around this. Eventually, I found those forms -incorrectly assigned- under the NYC S-Corp module. I had to complete manually information that was expected to be pre-loaded. In addition, while the check before submitting the tax returns showed no errors, during the printout process I'm seeing a note that indicates that there are errors in the report.
Date published: 2023-03-16
Rated 1 out of 5 by from Lied about discount I received an email telling me that if I finished my taxes using turbo tax, I’d receive 20% off. I followed the prompts and never received the discount. Won’t use again
Date published: 2023-03-16
Rated 5 out of 5 by from Wish I would have filed sooner! I have my own business and put off filing taxes. Wish I would have filed sooner because adding my business checking account made it pretty painless.
Date published: 2023-03-16
Rated 2 out of 5 by from nothing but trouble trying to process with the CD I've had major issues trying to load the CD this year. Still unable to process the State - I've paid for it and it shows that it's been downloaded..... try to process and I go right back to download.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy Helped me figure out what I needed to do a corporate return
Date published: 2023-03-16
Rated 5 out of 5 by from Been using for years and will continue to I have been using TurboTax for years and I will continue to. It is so fast and easy but if you need help it is available. I absolutely recommend it for everyone.
Date published: 2023-03-16
Rated 5 out of 5 by from Marsiela #1 Marsiela is the best, I appreciate you and your expertise on everything. Hopefully I get you next year!
Date published: 2023-03-16
Rated 5 out of 5 by from Great Experience Great experience and super easy will do again next year.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6644
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
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Rated 5 out of 5 by from Pretty Simple The Turbo Tax Expert I worked with was extremely helpful. The only thing I would suggest changing is making it seem like your experts are all CPA's with an average of 12 years experience.
Date published: 2023-03-16
Rated 5 out of 5 by from This process was so easy and FAST!!! This was the fastest I've ever filed taxes thanks to TurboTax. Ana was amazing, she answered all of my questions and did a great job!
Date published: 2023-03-16
Rated 1 out of 5 by from Not as happy as last year The forms that came up when I needed to complete a NYC Corporate return (NYC 3) did not appear as part of the download. I spent hours trying to work around this. Eventually, I found those forms -incorrectly assigned- under the NYC S-Corp module. I had to complete manually information that was expected to be pre-loaded. In addition, while the check before submitting the tax returns showed no errors, during the printout process I'm seeing a note that indicates that there are errors in the report.
Date published: 2023-03-16
Rated 1 out of 5 by from Lied about discount I received an email telling me that if I finished my taxes using turbo tax, I’d receive 20% off. I followed the prompts and never received the discount. Won’t use again
Date published: 2023-03-16
Rated 5 out of 5 by from Wish I would have filed sooner! I have my own business and put off filing taxes. Wish I would have filed sooner because adding my business checking account made it pretty painless.
Date published: 2023-03-16
Rated 2 out of 5 by from nothing but trouble trying to process with the CD I've had major issues trying to load the CD this year. Still unable to process the State - I've paid for it and it shows that it's been downloaded..... try to process and I go right back to download.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy Helped me figure out what I needed to do a corporate return
Date published: 2023-03-16
Rated 5 out of 5 by from Been using for years and will continue to I have been using TurboTax for years and I will continue to. It is so fast and easy but if you need help it is available. I absolutely recommend it for everyone.
Date published: 2023-03-16
Rated 5 out of 5 by from Marsiela #1 Marsiela is the best, I appreciate you and your expertise on everything. Hopefully I get you next year!
Date published: 2023-03-16
Rated 5 out of 5 by from Great Experience Great experience and super easy will do again next year.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6644