TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome I used turbotax for the first time to file my 2020 tax returns. The process was very smooth and straight forward. I was really impressed by the "import document" feature.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome great the best tax preparers I've ever done with always use it .
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax worked hard to get me best refund! We had some hiccups along the way while filing due to the pandemic and different circumstances that popped up in the last year but Turbo Tax was easy to chat with and work through the issues.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use and if you have any issues they have live chat..Been using Turbo for years with no problem.
Date published: 2021-03-18
Rated 2 out of 5 by from Help is difficult to connect with!!!! It's truly unfortunate that Turbo Tax doesn't have support that is easy to connect with.
Date published: 2021-03-18
Rated 5 out of 5 by from Easy to use Took two tries but finally fixedly, well worth the time first time filed on line
Date published: 2021-03-18
Rated 5 out of 5 by from Almost Excellent Experienced one problem: K-1 Partnership. A correct negative number in Block 20 V wasn't accepted/ It was read as if it were positive. Consequently, it asked for an explanation of the proceeds. No explanation could be given, because being a negative number there weren't any proceeds.
Date published: 2021-03-18
Rated 4 out of 5 by from TurboTax Is Great! TurboTax helped me tremendously. Filing was easy with their help.
Date published: 2021-03-18
Rated 5 out of 5 by from Awesome Expereince Turbo Tax was fast and easy to use. Great clarification and wonderful instructions.
Date published: 2021-03-18
Rated 5 out of 5 by from Zack was the best professional I could have wished With all my trading account, I slightly overwhelmed TurboTax's system, but with the professional help of your CPA we could easily solve the issue, Thank you Zack!
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6643
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome I used turbotax for the first time to file my 2020 tax returns. The process was very smooth and straight forward. I was really impressed by the "import document" feature.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome great the best tax preparers I've ever done with always use it .
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax worked hard to get me best refund! We had some hiccups along the way while filing due to the pandemic and different circumstances that popped up in the last year but Turbo Tax was easy to chat with and work through the issues.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use and if you have any issues they have live chat..Been using Turbo for years with no problem.
Date published: 2021-03-18
Rated 2 out of 5 by from Help is difficult to connect with!!!! It's truly unfortunate that Turbo Tax doesn't have support that is easy to connect with.
Date published: 2021-03-18
Rated 5 out of 5 by from Easy to use Took two tries but finally fixedly, well worth the time first time filed on line
Date published: 2021-03-18
Rated 5 out of 5 by from Almost Excellent Experienced one problem: K-1 Partnership. A correct negative number in Block 20 V wasn't accepted/ It was read as if it were positive. Consequently, it asked for an explanation of the proceeds. No explanation could be given, because being a negative number there weren't any proceeds.
Date published: 2021-03-18
Rated 4 out of 5 by from TurboTax Is Great! TurboTax helped me tremendously. Filing was easy with their help.
Date published: 2021-03-18
Rated 5 out of 5 by from Awesome Expereince Turbo Tax was fast and easy to use. Great clarification and wonderful instructions.
Date published: 2021-03-18
Rated 5 out of 5 by from Zack was the best professional I could have wished With all my trading account, I slightly overwhelmed TurboTax's system, but with the professional help of your CPA we could easily solve the issue, Thank you Zack!
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6643