TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Needs some tweaking For the most part, the TurboTax Business edition works great. However, there are two things that I think need improvement. First, the K-1s did not print out the Statement A to support the I-STMT in box 14. Secondly, there needs to be a better step-by-step for the QBI information. It's confusing and doesn't flow through the forms very well.
Date published: 2023-03-16
Rated 5 out of 5 by from I've been using turbo tax for years. The best! Love TurboTax. I didn't need any assistance this year. I have in the past. They were very professional and helpful
Date published: 2023-03-16
Rated 2 out of 5 by from The Cost Is Too High Great CSR and people, but the cost is too high. May be going to another tax site, or having a tax collector to file mine.
Date published: 2023-03-16
Rated 4 out of 5 by from TurboTax almost there I needed a question answered and if it were not for the Community Forum I would not have an answer and just needed one simple answer and didn't want to pay for that,.
Date published: 2023-03-16
Rated 2 out of 5 by from Cost a lot to file taxes I was doing free file but was charged t 217 dollars to file my taxes.
Date published: 2023-03-16
Rated 1 out of 5 by from Too expensive for simple taxes With the new tax law I've lost my individual deductions for state and local taxes and mortgage. My taxes are now higher but quite simple with the standard deduction. Despite this Turbo tax keeps pushing me towards purchase of their very expensive premium product which I just don't need. They added the insult of expensive services to high taxes - not fun.
Date published: 2023-03-16
Rated 5 out of 5 by from Very helpful Explained everything perfectly, was very easy to use!
Date published: 2023-03-16
Rated 4 out of 5 by from Turbooooo Easy to use. Investment section was easy to use as well. Great
Date published: 2023-03-16
Rated 5 out of 5 by from Well done! Tracy, was patient with my questions and in his explanations to me. I felt he truly cared about getting me the best possible outcome.
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax is Easy to Use! Love the way it walks you through everything and gives you help if needed!
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6634
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Needs some tweaking For the most part, the TurboTax Business edition works great. However, there are two things that I think need improvement. First, the K-1s did not print out the Statement A to support the I-STMT in box 14. Secondly, there needs to be a better step-by-step for the QBI information. It's confusing and doesn't flow through the forms very well.
Date published: 2023-03-16
Rated 5 out of 5 by from I've been using turbo tax for years. The best! Love TurboTax. I didn't need any assistance this year. I have in the past. They were very professional and helpful
Date published: 2023-03-16
Rated 2 out of 5 by from The Cost Is Too High Great CSR and people, but the cost is too high. May be going to another tax site, or having a tax collector to file mine.
Date published: 2023-03-16
Rated 4 out of 5 by from TurboTax almost there I needed a question answered and if it were not for the Community Forum I would not have an answer and just needed one simple answer and didn't want to pay for that,.
Date published: 2023-03-16
Rated 2 out of 5 by from Cost a lot to file taxes I was doing free file but was charged t 217 dollars to file my taxes.
Date published: 2023-03-16
Rated 1 out of 5 by from Too expensive for simple taxes With the new tax law I've lost my individual deductions for state and local taxes and mortgage. My taxes are now higher but quite simple with the standard deduction. Despite this Turbo tax keeps pushing me towards purchase of their very expensive premium product which I just don't need. They added the insult of expensive services to high taxes - not fun.
Date published: 2023-03-16
Rated 5 out of 5 by from Very helpful Explained everything perfectly, was very easy to use!
Date published: 2023-03-16
Rated 4 out of 5 by from Turbooooo Easy to use. Investment section was easy to use as well. Great
Date published: 2023-03-16
Rated 5 out of 5 by from Well done! Tracy, was patient with my questions and in his explanations to me. I felt he truly cared about getting me the best possible outcome.
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax is Easy to Use! Love the way it walks you through everything and gives you help if needed!
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6634