TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax is Awesome I have been using TurboTax for years to do my income tax returns. It just keeps getting better every year. It is almost fun to do your income tax returns with TurboTax.
Date published: 2022-02-27
Rated 5 out of 5 by from It was great Easy to use and well thought out layout of the website.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome! Very user friendly, and time efficent. Will use this again.
Date published: 2022-02-27
Rated 4 out of 5 by from 2022 Tax Return All in all, Turbo Tax is pretty good. I used to do my own taxes manually, but it's so complex now I can't imagine not using Turbo Tax anymore. There could be some improvements made how to complete the community property worksheets as it's overly complicated how to get into that area, but eventually it worked.
Date published: 2022-02-27
Rated 3 out of 5 by from Disappointed with fees charged Not happy the system defaulted to Deluxe perhaps because I chose last year. I did not want that this year and did not choose it or need it. I Have a simple one state return, no need for extra forms. Deleted and started again but it did it again. Offered $15 off fee but still paid more than necessary for the service I needed. Otherwise easy to use but was charged
Date published: 2022-02-27
Rated 5 out of 5 by from Easy Tax Filing My favorite things about this service: downloading tax forms, pulling last years information over, and I got a discount this year!!!
Date published: 2022-02-27
Rated 1 out of 5 by from No satisfied I was thinking I was only going to pay $49 but instead ended up paying $226
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax made me feel confident! This was the best tax software I could have chosen to work with. The software is super user friendly, and it made me feel confident I was doing it right but without making me feel stupid. The product expert I chatted with could have been friendlier, but I'm sure they are slammed with requests right now. I also would have liked to see a price summary on the page where I entered my credit card information. But overall this was a great experience. Thank you TurboTax!
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome Thanks for everything turbo you saved my life and got my refund to me quick and easy
Date published: 2022-02-27
Rated 5 out of 5 by from It's awesome and easy This site is easy to follow step by step. I feel confident using Turbo Tax.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6629
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome I have been using TurboTax for years to do my income tax returns. It just keeps getting better every year. It is almost fun to do your income tax returns with TurboTax.
Date published: 2022-02-27
Rated 5 out of 5 by from It was great Easy to use and well thought out layout of the website.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome! Very user friendly, and time efficent. Will use this again.
Date published: 2022-02-27
Rated 4 out of 5 by from 2022 Tax Return All in all, Turbo Tax is pretty good. I used to do my own taxes manually, but it's so complex now I can't imagine not using Turbo Tax anymore. There could be some improvements made how to complete the community property worksheets as it's overly complicated how to get into that area, but eventually it worked.
Date published: 2022-02-27
Rated 3 out of 5 by from Disappointed with fees charged Not happy the system defaulted to Deluxe perhaps because I chose last year. I did not want that this year and did not choose it or need it. I Have a simple one state return, no need for extra forms. Deleted and started again but it did it again. Offered $15 off fee but still paid more than necessary for the service I needed. Otherwise easy to use but was charged
Date published: 2022-02-27
Rated 5 out of 5 by from Easy Tax Filing My favorite things about this service: downloading tax forms, pulling last years information over, and I got a discount this year!!!
Date published: 2022-02-27
Rated 1 out of 5 by from No satisfied I was thinking I was only going to pay $49 but instead ended up paying $226
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax made me feel confident! This was the best tax software I could have chosen to work with. The software is super user friendly, and it made me feel confident I was doing it right but without making me feel stupid. The product expert I chatted with could have been friendlier, but I'm sure they are slammed with requests right now. I also would have liked to see a price summary on the page where I entered my credit card information. But overall this was a great experience. Thank you TurboTax!
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome Thanks for everything turbo you saved my life and got my refund to me quick and easy
Date published: 2022-02-27
Rated 5 out of 5 by from It's awesome and easy This site is easy to follow step by step. I feel confident using Turbo Tax.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6629