TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from turbo tax is convenient good it was really fast to file i did it all myself and the computer software is very helpful to get the highest refund possible.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is Amazing! Thank you so very much for this wonderful service, and thanks for helping humanity navigate challenging global issues indirectly due to lessening the fees that people must pay. This enables greater generosity, eco-friendly developments and humanitarianism at large, so I greatly appreciate your organization immensely!
Date published: 2021-04-16
Rated 2 out of 5 by from trust program on page 3 of form 1041 question 8 the Turbtax program checked the wrong answer and i was not able to edit it. if theirs a way i couldn't find it. i also could not get help fast enough as i only had 3 hours left to file.....if there's a way to go back in and edit please let me know. also page 3 is under the heading of "other information" ....when you go to other information in your program its not the same group of questions.(mine are for a trust)
Date published: 2021-04-16
Rated 3 out of 5 by from 6th year filing Turbo Tax I found this year in some areas confusing, and in other easier, I felt at the filing I had messed up, or given duplicate info from federal to state. All checked out, hope it will stay that way. Paypal advised they will pay federal taxes if owed, I was disappointed that option wasn't available
Date published: 2021-04-16
Rated 5 out of 5 by from Simple to use, TurboTax uses prior year info I love that the info from previous year turbotax is auto entered.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is great! I have been using Turbo Tax since 2005 and really like this product.
Date published: 2021-04-16
Rated 5 out of 5 by from So helpful and simple to do Procrastinate every year to do my taxes because I always owe, well thanks to Turbo tax I was able to get a refund. I always use to pay someone to do my taxes and would have to owe every year well this year I didn't!!!! Thank YOU TURBO TAX
Date published: 2021-04-16
Rated 1 out of 5 by from What a Gimmick I have been with Turbo Tax for years and every year I always pay to file my state and federal taxes e-file and that's fine however now there a $44 extra fee that they charged me. it's a Gimmick what happened to free tax they offer. Next I'm moving on to a different tax company. 2 stars from me.
Date published: 2021-04-16
Rated 1 out of 5 by from Confusing, Expensive, Full of Bugs and Errors For God Sake, just test your trash before releasing it to the market. Customer Service is a joke too
Date published: 2021-04-16
Rated 4 out of 5 by from you rock easy to use strait to to the point done in no time
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 6628
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is convenient good it was really fast to file i did it all myself and the computer software is very helpful to get the highest refund possible.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is Amazing! Thank you so very much for this wonderful service, and thanks for helping humanity navigate challenging global issues indirectly due to lessening the fees that people must pay. This enables greater generosity, eco-friendly developments and humanitarianism at large, so I greatly appreciate your organization immensely!
Date published: 2021-04-16
Rated 2 out of 5 by from trust program on page 3 of form 1041 question 8 the Turbtax program checked the wrong answer and i was not able to edit it. if theirs a way i couldn't find it. i also could not get help fast enough as i only had 3 hours left to file.....if there's a way to go back in and edit please let me know. also page 3 is under the heading of "other information" ....when you go to other information in your program its not the same group of questions.(mine are for a trust)
Date published: 2021-04-16
Rated 3 out of 5 by from 6th year filing Turbo Tax I found this year in some areas confusing, and in other easier, I felt at the filing I had messed up, or given duplicate info from federal to state. All checked out, hope it will stay that way. Paypal advised they will pay federal taxes if owed, I was disappointed that option wasn't available
Date published: 2021-04-16
Rated 5 out of 5 by from Simple to use, TurboTax uses prior year info I love that the info from previous year turbotax is auto entered.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is great! I have been using Turbo Tax since 2005 and really like this product.
Date published: 2021-04-16
Rated 5 out of 5 by from So helpful and simple to do Procrastinate every year to do my taxes because I always owe, well thanks to Turbo tax I was able to get a refund. I always use to pay someone to do my taxes and would have to owe every year well this year I didn't!!!! Thank YOU TURBO TAX
Date published: 2021-04-16
Rated 1 out of 5 by from What a Gimmick I have been with Turbo Tax for years and every year I always pay to file my state and federal taxes e-file and that's fine however now there a $44 extra fee that they charged me. it's a Gimmick what happened to free tax they offer. Next I'm moving on to a different tax company. 2 stars from me.
Date published: 2021-04-16
Rated 1 out of 5 by from Confusing, Expensive, Full of Bugs and Errors For God Sake, just test your trash before releasing it to the market. Customer Service is a joke too
Date published: 2021-04-16
Rated 4 out of 5 by from you rock easy to use strait to to the point done in no time
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 6628