TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Every little thing adds cost. I wanted to do the same process I used last year in having someone submit for me but this year it would cost nearly 100 more than last year. Not worth it. I'll be looking for another company next year. I have the most basic taxes possible and they said I needed to upgrade. What a joke.
Date published: 2022-02-26
Rated 5 out of 5 by from Very user friendly I’ll never pay someone else to handle my taxes, idk why everyone doesn’t.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy to use Reliable and easy to use. Very user friendly! Saves us a lot of money by doing it ourselves.
Date published: 2022-02-26
Rated 5 out of 5 by from Excellent Turbo tax! Turbotax make it so easy to file your taxes. You don't need to a an expert and after a while you feel like the expert!
Date published: 2022-02-26
Rated 4 out of 5 by from Very clear and concise Easy to use and concise. Only thing is the option to upgrade left me thinking I had to do it to continue, but I did not. Unclear only here.
Date published: 2022-02-26
Rated 5 out of 5 by from Love TurboTax Easy to use and it's such a great time saver. Thank you TurboTax!
Date published: 2022-02-26
Rated 5 out of 5 by from Piece of Cake!! The Software was easy to use and follow. Excellent product!! Keep up the great work!!
Date published: 2022-02-26
Rated 5 out of 5 by from Easy to manage Quick and easy and free! Just finished and happy with it.
Date published: 2022-02-26
Rated 5 out of 5 by from tiur awesome its all good .........................................................................................
Date published: 2022-02-26
Rated 5 out of 5 by from Easy to use with helpful resources This is my 3rd year using TurboTax to complete my taxes and although I still find doing my taxes quite daunting TurboTax definitely makes things much easier. I find their resources an explanations on each page very helpful when I don't know exactly what something is. I have only used the basic package on TurboTax because my taxes aren't very complicated and I haven't needed any one-on-one help filing. I find it reassuring that they offer different packages to help those with further questions regarding their taxes as well.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6622
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Every little thing adds cost. I wanted to do the same process I used last year in having someone submit for me but this year it would cost nearly 100 more than last year. Not worth it. I'll be looking for another company next year. I have the most basic taxes possible and they said I needed to upgrade. What a joke.
Date published: 2022-02-26
Rated 5 out of 5 by from Very user friendly I’ll never pay someone else to handle my taxes, idk why everyone doesn’t.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy to use Reliable and easy to use. Very user friendly! Saves us a lot of money by doing it ourselves.
Date published: 2022-02-26
Rated 5 out of 5 by from Excellent Turbo tax! Turbotax make it so easy to file your taxes. You don't need to a an expert and after a while you feel like the expert!
Date published: 2022-02-26
Rated 4 out of 5 by from Very clear and concise Easy to use and concise. Only thing is the option to upgrade left me thinking I had to do it to continue, but I did not. Unclear only here.
Date published: 2022-02-26
Rated 5 out of 5 by from Love TurboTax Easy to use and it's such a great time saver. Thank you TurboTax!
Date published: 2022-02-26
Rated 5 out of 5 by from Piece of Cake!! The Software was easy to use and follow. Excellent product!! Keep up the great work!!
Date published: 2022-02-26
Rated 5 out of 5 by from Easy to manage Quick and easy and free! Just finished and happy with it.
Date published: 2022-02-26
Rated 5 out of 5 by from tiur awesome its all good .........................................................................................
Date published: 2022-02-26
Rated 5 out of 5 by from Easy to use with helpful resources This is my 3rd year using TurboTax to complete my taxes and although I still find doing my taxes quite daunting TurboTax definitely makes things much easier. I find their resources an explanations on each page very helpful when I don't know exactly what something is. I have only used the basic package on TurboTax because my taxes aren't very complicated and I haven't needed any one-on-one help filing. I find it reassuring that they offer different packages to help those with further questions regarding their taxes as well.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6622