TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from First time user, very satisfied TurboTax made it very easy to file for taxes, I'm so proud of myself, I still cannot believe I was able to file it myself. Instead of paying someone else to do it, I'm glad I also saved money and did it myself. Thank you TurboTax!
Date published: 2021-04-01
Rated 1 out of 5 by from Absolutely awful Buggy and required manual fixes to imported tax documents. Absolutely atrocious.
Date published: 2021-04-01
Rated 5 out of 5 by from Amazing Easy to file taxes. Made filing taxes quicker and faster.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax makes doing taxes so easy. I used to dread doing taxes since watching my mom work on her taxes for weeks at a time every year. I remember one day asking her why she was so stressed when doing them if she always gets money back and her telling me it didn't matter how much money you get back if it was never worth the stress and work. Now with Turbo tax it is a breeze, I actually enjoy doing it and getting all the numbers in one easy to see and understand place.
Date published: 2021-04-01
Rated 5 out of 5 by from Great service Easy and done with in a reasonable amount of time.
Date published: 2021-04-01
Rated 1 out of 5 by from TurboTax sucks! State returns have multiple errors. I have confirmed with the states that their instructions have been interpreted incorrectly by TurboTax and thus the calculations are incorrect. I wasted $50 on each state return. Recommend using another tax software or doing the returns manually to spot and reconcile the TurboTax errors
Date published: 2021-04-01
Rated 2 out of 5 by from too expensive 40$ just for the option to pay with return..Realy!
Date published: 2021-04-01
Rated 1 out of 5 by from Expensive to use It has too many fees even when I opted out of services more services I had to pay for came up. I use to enjoy TurboTax but this is my last year
Date published: 2021-04-01
Rated 5 out of 5 by from Fabulous So easy and so helpful!! I have never done taxes before and this made it so easy!
Date published: 2021-04-01
Rated 2 out of 5 by from Too many fees Why did I pay for a product to then have to pay multiple times within the product as well as potentially taking a 40 dollar hit if I didnt use my card. Do you guys not get enough money as it is?
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 6621
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from First time user, very satisfied TurboTax made it very easy to file for taxes, I'm so proud of myself, I still cannot believe I was able to file it myself. Instead of paying someone else to do it, I'm glad I also saved money and did it myself. Thank you TurboTax!
Date published: 2021-04-01
Rated 1 out of 5 by from Absolutely awful Buggy and required manual fixes to imported tax documents. Absolutely atrocious.
Date published: 2021-04-01
Rated 5 out of 5 by from Amazing Easy to file taxes. Made filing taxes quicker and faster.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax makes doing taxes so easy. I used to dread doing taxes since watching my mom work on her taxes for weeks at a time every year. I remember one day asking her why she was so stressed when doing them if she always gets money back and her telling me it didn't matter how much money you get back if it was never worth the stress and work. Now with Turbo tax it is a breeze, I actually enjoy doing it and getting all the numbers in one easy to see and understand place.
Date published: 2021-04-01
Rated 5 out of 5 by from Great service Easy and done with in a reasonable amount of time.
Date published: 2021-04-01
Rated 1 out of 5 by from TurboTax sucks! State returns have multiple errors. I have confirmed with the states that their instructions have been interpreted incorrectly by TurboTax and thus the calculations are incorrect. I wasted $50 on each state return. Recommend using another tax software or doing the returns manually to spot and reconcile the TurboTax errors
Date published: 2021-04-01
Rated 2 out of 5 by from too expensive 40$ just for the option to pay with return..Realy!
Date published: 2021-04-01
Rated 1 out of 5 by from Expensive to use It has too many fees even when I opted out of services more services I had to pay for came up. I use to enjoy TurboTax but this is my last year
Date published: 2021-04-01
Rated 5 out of 5 by from Fabulous So easy and so helpful!! I have never done taxes before and this made it so easy!
Date published: 2021-04-01
Rated 2 out of 5 by from Too many fees Why did I pay for a product to then have to pay multiple times within the product as well as potentially taking a 40 dollar hit if I didnt use my card. Do you guys not get enough money as it is?
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 6621