TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax makes something everyone dreads, easy Easy step by step process with many double checks and explanations along the way.
Date published: 2021-03-12
Rated 5 out of 5 by from Best first tax experience ever! I was not expecting to get the refund that I got.. Thanks so much Turbotax
Date published: 2021-03-12
Rated 4 out of 5 by from helpful very helpful with explaining how taxes work . doesn't take hours if you don't want it to
Date published: 2021-03-12
Rated 5 out of 5 by from great for first time filers Great for first-time filers and those who have little knowledge to none.Simple, efficient, and quick. Grateful for TurboTax!
Date published: 2021-03-12
Rated 4 out of 5 by from Turbo Tax is a good. TurboTax is a very nice to have. I appreciate the complexities of getting through a government document. There are still some areas where the directions are not clear to me when dealing with different forms within the return. Overall it be hard to get along without TurboTax.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax was great! I'm a first time tax filer, and tubro tax was a life saver, shout out turbo tax for being awesome!!
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is very easy to use and get through. I will use again.
Date published: 2021-03-12
Rated 5 out of 5 by from I love Turbo Tax. I've used Turbo Tax for several years. It was straightforward enough to get me through filing the year after my husband died and when my residence changed. These two circumstances presented issues I hadn't dealt with before; but TT helped me get through filing without assistance. Just finished 2020. Ran into a problem at the end because TT didn't recognize that I had purchased the Deluxe version which allows for one free state filing. My mistake in loading the software I'm sure, because I didn't get the required confirmation number to complete electronic filing. To get past the hang-up, I had to pay for the state. It was worth the $25.25 to get the filing done.
Date published: 2021-03-12
Rated 4 out of 5 by from Good, takes a while to figure out & a few gliches Got started real easy. The step-by-step had no step to enter the PPP loan nor information on classifying it. Thank heavens for the forum - great help. Took a while to figure out navigation between forms and step-by-step. And then on the balance sheet, it insisted in putting the liabilites in Recursive. Then I found you could not just delete the entry and correct, you had to enter a 0. Net-net - pretty happy.
Date published: 2021-03-12
Rated 5 out of 5 by from Great website Easy steps to follow and fast process. Checked things for me
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6615
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax makes something everyone dreads, easy Easy step by step process with many double checks and explanations along the way.
Date published: 2021-03-12
Rated 5 out of 5 by from Best first tax experience ever! I was not expecting to get the refund that I got.. Thanks so much Turbotax
Date published: 2021-03-12
Rated 4 out of 5 by from helpful very helpful with explaining how taxes work . doesn't take hours if you don't want it to
Date published: 2021-03-12
Rated 5 out of 5 by from great for first time filers Great for first-time filers and those who have little knowledge to none.Simple, efficient, and quick. Grateful for TurboTax!
Date published: 2021-03-12
Rated 4 out of 5 by from Turbo Tax is a good. TurboTax is a very nice to have. I appreciate the complexities of getting through a government document. There are still some areas where the directions are not clear to me when dealing with different forms within the return. Overall it be hard to get along without TurboTax.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax was great! I'm a first time tax filer, and tubro tax was a life saver, shout out turbo tax for being awesome!!
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is very easy to use and get through. I will use again.
Date published: 2021-03-12
Rated 5 out of 5 by from I love Turbo Tax. I've used Turbo Tax for several years. It was straightforward enough to get me through filing the year after my husband died and when my residence changed. These two circumstances presented issues I hadn't dealt with before; but TT helped me get through filing without assistance. Just finished 2020. Ran into a problem at the end because TT didn't recognize that I had purchased the Deluxe version which allows for one free state filing. My mistake in loading the software I'm sure, because I didn't get the required confirmation number to complete electronic filing. To get past the hang-up, I had to pay for the state. It was worth the $25.25 to get the filing done.
Date published: 2021-03-12
Rated 4 out of 5 by from Good, takes a while to figure out & a few gliches Got started real easy. The step-by-step had no step to enter the PPP loan nor information on classifying it. Thank heavens for the forum - great help. Took a while to figure out navigation between forms and step-by-step. And then on the balance sheet, it insisted in putting the liabilites in Recursive. Then I found you could not just delete the entry and correct, you had to enter a 0. Net-net - pretty happy.
Date published: 2021-03-12
Rated 5 out of 5 by from Great website Easy steps to follow and fast process. Checked things for me
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6615