TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from you upgraded the filing status to premium You upgraded my filing status without my consent. I kept clicking on the lowest cost but ended up with premium.
Date published: 2023-03-16
Rated 4 out of 5 by from have I been unhappy with the results. my returns have always been correct when filing. This year I seemed to have a few problems with the property tax forms. Seemed to be confusing and rejected amounts entered that they were not correct.
Date published: 2023-03-16
Rated 5 out of 5 by from It is very user friendly. I have no complaints. I was walked through everything that was new to me, and I enjoy being able to look up explanations if I don't understand something.
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax is Great Went smoothly. Any mistakes were made by me, not Turbo Tax
Date published: 2023-03-16
Rated 5 out of 5 by from easy to use Turbo Tax walks you thru everything you need to know - very helpful and easy to use
Date published: 2023-03-16
Rated 5 out of 5 by from TurboTax 2022 Easy to use. Walks you through everything needed to prepare straightforward returns.
Date published: 2023-03-16
Rated 4 out of 5 by from 2022 Turbo Tax I liked the old Product better. It was easier to refer back to prior years and autofill information.
Date published: 2023-03-16
Rated 3 out of 5 by from Easiest program ever! The TurboTax program is very user friendly, the lady that assisted me was super friendly and helpful. 3 stars only because I thought it was expensive.
Date published: 2023-03-16
Rated 5 out of 5 by from Clear and easy Year after year, Turbo Tax walks us through the complexity of taxes in an easy and clear way.
Date published: 2023-03-16
Rated 4 out of 5 by from TT is a Good Product TT is a good product. In the past, unusual situations such as Schedule K-1's from a trust, or taking a picture of Form 8453-FE to file it were not easy to handle without obtaining info about a work-around. Those glitches have been fixed. One issue this year was that I have used TT Self-Employed the past few years but was unable to find it anywhere. Apparently, TT Premier now does everything TT Self-Employed used to do but that was not explained anywhere that I could find. And, for the 2nd year in a row, it appeared I was to get a $30 discount from TT but was charged the full price when I got to the payment part.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6609
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from you upgraded the filing status to premium You upgraded my filing status without my consent. I kept clicking on the lowest cost but ended up with premium.
Date published: 2023-03-16
Rated 4 out of 5 by from have I been unhappy with the results. my returns have always been correct when filing. This year I seemed to have a few problems with the property tax forms. Seemed to be confusing and rejected amounts entered that they were not correct.
Date published: 2023-03-16
Rated 5 out of 5 by from It is very user friendly. I have no complaints. I was walked through everything that was new to me, and I enjoy being able to look up explanations if I don't understand something.
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax is Great Went smoothly. Any mistakes were made by me, not Turbo Tax
Date published: 2023-03-16
Rated 5 out of 5 by from easy to use Turbo Tax walks you thru everything you need to know - very helpful and easy to use
Date published: 2023-03-16
Rated 5 out of 5 by from TurboTax 2022 Easy to use. Walks you through everything needed to prepare straightforward returns.
Date published: 2023-03-16
Rated 4 out of 5 by from 2022 Turbo Tax I liked the old Product better. It was easier to refer back to prior years and autofill information.
Date published: 2023-03-16
Rated 3 out of 5 by from Easiest program ever! The TurboTax program is very user friendly, the lady that assisted me was super friendly and helpful. 3 stars only because I thought it was expensive.
Date published: 2023-03-16
Rated 5 out of 5 by from Clear and easy Year after year, Turbo Tax walks us through the complexity of taxes in an easy and clear way.
Date published: 2023-03-16
Rated 4 out of 5 by from TT is a Good Product TT is a good product. In the past, unusual situations such as Schedule K-1's from a trust, or taking a picture of Form 8453-FE to file it were not easy to handle without obtaining info about a work-around. Those glitches have been fixed. One issue this year was that I have used TT Self-Employed the past few years but was unable to find it anywhere. Apparently, TT Premier now does everything TT Self-Employed used to do but that was not explained anywhere that I could find. And, for the 2nd year in a row, it appeared I was to get a $30 discount from TT but was charged the full price when I got to the payment part.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6609