TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from First time user As a first time user I had some difficulties and even found a technical glitch which I needed to spend a couple hours on the phone to resolve. Overall the system seems very good. I do wish I could drill down on details more to see more detail before filing the returns. Spoke with a tax expert before finalizing and that was quite helpful.
Date published: 2021-04-16
Rated 3 out of 5 by from Average and confusing Good somewhat confusing on figuring SS tax and income tax , and employment taxes. Percentage Numbers Expenses
Date published: 2021-04-16
Rated 5 out of 5 by from IT IS AWESOME It is great online service to do our taxes. It is super easy to use
Date published: 2021-04-16
Rated 5 out of 5 by from user friendly easy to use, quick and painless will continue to use
Date published: 2021-04-16
Rated 5 out of 5 by from AWESOME!!! This program is very easy to use. I loved it my first time filing.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo tax representative, Timothy was awesome! Timothy was able to help me when others could not.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Chat is so helpful I had to rely on the expert chat function this year and it went very smoothly ... the expert (James) Was Soooo helpful!
Date published: 2021-04-16
Rated 5 out of 5 by from Experience went as expected. This is my First time using this program was very satisfied.
Date published: 2021-04-16
Rated 5 out of 5 by from USED FOR MANY YEARS AND WORKS WELL WITH PRIOR INFO BEEN USING FOR AWHILE AND WORKS GREAT. LOADING PRIOR YEARS INFORMATION WORKS REALLY FAST.
Date published: 2021-04-16
Rated 5 out of 5 by from Simple and easy to use Never did it myself before but it was easy, my first time filing
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 6602
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from First time user As a first time user I had some difficulties and even found a technical glitch which I needed to spend a couple hours on the phone to resolve. Overall the system seems very good. I do wish I could drill down on details more to see more detail before filing the returns. Spoke with a tax expert before finalizing and that was quite helpful.
Date published: 2021-04-16
Rated 3 out of 5 by from Average and confusing Good somewhat confusing on figuring SS tax and income tax , and employment taxes. Percentage Numbers Expenses
Date published: 2021-04-16
Rated 5 out of 5 by from IT IS AWESOME It is great online service to do our taxes. It is super easy to use
Date published: 2021-04-16
Rated 5 out of 5 by from user friendly easy to use, quick and painless will continue to use
Date published: 2021-04-16
Rated 5 out of 5 by from AWESOME!!! This program is very easy to use. I loved it my first time filing.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo tax representative, Timothy was awesome! Timothy was able to help me when others could not.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Chat is so helpful I had to rely on the expert chat function this year and it went very smoothly ... the expert (James) Was Soooo helpful!
Date published: 2021-04-16
Rated 5 out of 5 by from Experience went as expected. This is my First time using this program was very satisfied.
Date published: 2021-04-16
Rated 5 out of 5 by from USED FOR MANY YEARS AND WORKS WELL WITH PRIOR INFO BEEN USING FOR AWHILE AND WORKS GREAT. LOADING PRIOR YEARS INFORMATION WORKS REALLY FAST.
Date published: 2021-04-16
Rated 5 out of 5 by from Simple and easy to use Never did it myself before but it was easy, my first time filing
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 6602