TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Helpful, but not entirely user friendly There were pages that I was unable to go back to when I needed to review. It would be nice to have tabs navigate where you need to go. The automatic input is very helpful.
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo Tax is good very good very good It was thorough but took too long. very long took long
Date published: 2022-02-26
Rated 5 out of 5 by from Another Get Year!! I kept putting off filing my 2021 income taxes, but, today (02/26/2022) an email reminder pushed to me to stop procrastinating and get it done. Once again, they walked me through with ease and speed.
Date published: 2022-02-26
Rated 5 out of 5 by from Good job Turbotax team I used to always use my Dad's turbo tax CD to do my taxes in the days before the full on-line experience began. Now I have to shell out the money myself to keep it all working, but it's worth it because our situation is pretty straightforward; I don't have to pay an accountant or get files to them, and can do it all in a several-hour stretch, and then it's done for the year. The interface is smooth, and I like the fun touches too.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is the best Dragan was our Tax person this year and he was AWESOME! Made sure to keep us informed every step of the way! Thank you again!
Date published: 2022-02-26
Rated 5 out of 5 by from ABSOLUTELY LOVE TURBOTAX Easy to use and to check refund. User friendly and makes filing taxes a breeze. Highly recommend TurboTax.
Date published: 2022-02-26
Rated 5 out of 5 by from Another easy filing I love turbo tax. It's easy and convenient. Cheaper than going to a tax preparation service too!
Date published: 2022-02-26
Rated 5 out of 5 by from Easy to use and accurate As always (for several years) I was able to file my taxes (which are simple) in a matter of an hour or so.
Date published: 2022-02-26
Rated 5 out of 5 by from Quick and Easy The process is fairly easy and straight forward. I would like to see more of the questions that are asked in the help search area word for word. This will provide less confusion to first time tax filers. In addition, with all the forms one person may have, if possible; there should be a link to connect to the IRS website that will ensure all the forms are used.
Date published: 2022-02-26
Rated 4 out of 5 by from Mostly Great but a Few Complications I appreciated the mainly streamlined process of TurboTax, which made filing my taxes much easier and more straightforward than doing them myself. I found some of the process confusing and cumbersome, including how to enter my foreign pension. Fortunately, I figured this out with the assistance of a kind and patient Customer Service person.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6601
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Helpful, but not entirely user friendly There were pages that I was unable to go back to when I needed to review. It would be nice to have tabs navigate where you need to go. The automatic input is very helpful.
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo Tax is good very good very good It was thorough but took too long. very long took long
Date published: 2022-02-26
Rated 5 out of 5 by from Another Get Year!! I kept putting off filing my 2021 income taxes, but, today (02/26/2022) an email reminder pushed to me to stop procrastinating and get it done. Once again, they walked me through with ease and speed.
Date published: 2022-02-26
Rated 5 out of 5 by from Good job Turbotax team I used to always use my Dad's turbo tax CD to do my taxes in the days before the full on-line experience began. Now I have to shell out the money myself to keep it all working, but it's worth it because our situation is pretty straightforward; I don't have to pay an accountant or get files to them, and can do it all in a several-hour stretch, and then it's done for the year. The interface is smooth, and I like the fun touches too.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is the best Dragan was our Tax person this year and he was AWESOME! Made sure to keep us informed every step of the way! Thank you again!
Date published: 2022-02-26
Rated 5 out of 5 by from ABSOLUTELY LOVE TURBOTAX Easy to use and to check refund. User friendly and makes filing taxes a breeze. Highly recommend TurboTax.
Date published: 2022-02-26
Rated 5 out of 5 by from Another easy filing I love turbo tax. It's easy and convenient. Cheaper than going to a tax preparation service too!
Date published: 2022-02-26
Rated 5 out of 5 by from Easy to use and accurate As always (for several years) I was able to file my taxes (which are simple) in a matter of an hour or so.
Date published: 2022-02-26
Rated 5 out of 5 by from Quick and Easy The process is fairly easy and straight forward. I would like to see more of the questions that are asked in the help search area word for word. This will provide less confusion to first time tax filers. In addition, with all the forms one person may have, if possible; there should be a link to connect to the IRS website that will ensure all the forms are used.
Date published: 2022-02-26
Rated 4 out of 5 by from Mostly Great but a Few Complications I appreciated the mainly streamlined process of TurboTax, which made filing my taxes much easier and more straightforward than doing them myself. I found some of the process confusing and cumbersome, including how to enter my foreign pension. Fortunately, I figured this out with the assistance of a kind and patient Customer Service person.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6601