TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Fees too high I personally do not think it is right that we are having to pay $207.00 (taken from our taxes) for fees. We have never paid that much in fees, and I have been using Turbo Tax for the last couple of years. I will not use it next year if you take so much for fees.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome I like including Federal and State taxes in one return.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is amazing This is the best place online to file, super easy and quick and so many options for receiving returns!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Awsome I've used it most of my business career. I am a former CPA.
Date published: 2022-02-27
Rated 4 out of 5 by from Using turbotax for 20+ year now It pleases me every year to see the improvements they have made to this software over the years. They way they structure their question most of the time take the confusion out of our silly tax laws. I have been using Turbotax for over 20 years now and it amazes me that not once have I received a return customer discount of any kind (or much recognition of any type really). The software is good, not great. It would be great if it wasn't so pricey and if they didn't try to up-charge me at every click.
Date published: 2022-02-27
Rated 5 out of 5 by from TURBOTAX MAKES MY LIFE EASIER! Having last year's information in there makes it ideal to update. Being able to import W2s is amazing. All of the questions and considerations for the average consumer are great.
Date published: 2022-02-27
Rated 5 out of 5 by from TURBO TAX IS THE ONLY WAY TO GO! I never thought it could be this easy! Turbo Tax has turned something hard into something simple.
Date published: 2022-02-27
Rated 5 out of 5 by from So easy! The title says it all. If you are a basic W2 recipient the free version is perfectly fine.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is the way to do it! This is my third year using Turbo Tax for my tax filing needs and I absolutely love it. It is user friendly, doesn't skip anything and gets you the maximum refund.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy, simple, take less than a hour to complete
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6596
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Fees too high I personally do not think it is right that we are having to pay $207.00 (taken from our taxes) for fees. We have never paid that much in fees, and I have been using Turbo Tax for the last couple of years. I will not use it next year if you take so much for fees.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome I like including Federal and State taxes in one return.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is amazing This is the best place online to file, super easy and quick and so many options for receiving returns!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Awsome I've used it most of my business career. I am a former CPA.
Date published: 2022-02-27
Rated 4 out of 5 by from Using turbotax for 20+ year now It pleases me every year to see the improvements they have made to this software over the years. They way they structure their question most of the time take the confusion out of our silly tax laws. I have been using Turbotax for over 20 years now and it amazes me that not once have I received a return customer discount of any kind (or much recognition of any type really). The software is good, not great. It would be great if it wasn't so pricey and if they didn't try to up-charge me at every click.
Date published: 2022-02-27
Rated 5 out of 5 by from TURBOTAX MAKES MY LIFE EASIER! Having last year's information in there makes it ideal to update. Being able to import W2s is amazing. All of the questions and considerations for the average consumer are great.
Date published: 2022-02-27
Rated 5 out of 5 by from TURBO TAX IS THE ONLY WAY TO GO! I never thought it could be this easy! Turbo Tax has turned something hard into something simple.
Date published: 2022-02-27
Rated 5 out of 5 by from So easy! The title says it all. If you are a basic W2 recipient the free version is perfectly fine.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is the way to do it! This is my third year using Turbo Tax for my tax filing needs and I absolutely love it. It is user friendly, doesn't skip anything and gets you the maximum refund.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy, simple, take less than a hour to complete
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6596