TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Reinstall caused forms to magically appear Saved files to dropbox, waiting on filing dates. HDD crashed, new pc installation loaded filing. Suddenly the filing was asking me to claim a Film Tax Credit that wasn't even remotely related to my field of business. Had to manually delete forms in "form" mode.
Date published: 2021-03-14
Rated 3 out of 5 by from Too confusing This is not a GREAT REVIEW. The program is too confusing and often leads to errors that eventually need to be identified and corrected
Date published: 2021-03-14
Rated 3 out of 5 by from Pricey and not completely thorough Wasn't expecting the additional filing costs at the end. Total in all we paid $150. Have heard that H&R Block is much cheaper. Also, choosing the "walk me through" tab missed two places where i could receive a deduction (i had to look it up online).
Date published: 2021-03-14
Rated 5 out of 5 by from Very helpful! Always easy to use Gives helpful information along the way Very user friendly
Date published: 2021-03-14
Rated 5 out of 5 by from Easy Breezy This is my first time filing taxes and I thought it was going to be extremely difficult. TurboTax made it so easy1
Date published: 2021-03-14
Rated 1 out of 5 by from Dont force a review in the final steps No Tips for great writing reviews should not matter. Add a skip button on the review page function next time.
Date published: 2021-03-14
Rated 1 out of 5 by from Turbo Tax Cost To File I’ve filed with turbo tax for years for free. I probably have to start filing through some one different just because of the cost. Last year the cost was deducted from both my refund AND my bank account which I’m sure wasn’t suppose to happen. Im very dissatisfied and disappointed after several years!
Date published: 2021-03-14
Rated 5 out of 5 by from Awesome and easy to work with, Helpful hints etc. User Friendly Software to work with. Great backup for the filing system.
Date published: 2021-03-14
Rated 5 out of 5 by from GREAT! It was easy to use. I really appreciated the site and the program.
Date published: 2021-03-14
Rated 5 out of 5 by from We use turbo tax every year Easy to use. Great explanations on questions that we have
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6588
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Reinstall caused forms to magically appear Saved files to dropbox, waiting on filing dates. HDD crashed, new pc installation loaded filing. Suddenly the filing was asking me to claim a Film Tax Credit that wasn't even remotely related to my field of business. Had to manually delete forms in "form" mode.
Date published: 2021-03-14
Rated 3 out of 5 by from Too confusing This is not a GREAT REVIEW. The program is too confusing and often leads to errors that eventually need to be identified and corrected
Date published: 2021-03-14
Rated 3 out of 5 by from Pricey and not completely thorough Wasn't expecting the additional filing costs at the end. Total in all we paid $150. Have heard that H&R Block is much cheaper. Also, choosing the "walk me through" tab missed two places where i could receive a deduction (i had to look it up online).
Date published: 2021-03-14
Rated 5 out of 5 by from Very helpful! Always easy to use Gives helpful information along the way Very user friendly
Date published: 2021-03-14
Rated 5 out of 5 by from Easy Breezy This is my first time filing taxes and I thought it was going to be extremely difficult. TurboTax made it so easy1
Date published: 2021-03-14
Rated 1 out of 5 by from Dont force a review in the final steps No Tips for great writing reviews should not matter. Add a skip button on the review page function next time.
Date published: 2021-03-14
Rated 1 out of 5 by from Turbo Tax Cost To File I’ve filed with turbo tax for years for free. I probably have to start filing through some one different just because of the cost. Last year the cost was deducted from both my refund AND my bank account which I’m sure wasn’t suppose to happen. Im very dissatisfied and disappointed after several years!
Date published: 2021-03-14
Rated 5 out of 5 by from Awesome and easy to work with, Helpful hints etc. User Friendly Software to work with. Great backup for the filing system.
Date published: 2021-03-14
Rated 5 out of 5 by from GREAT! It was easy to use. I really appreciated the site and the program.
Date published: 2021-03-14
Rated 5 out of 5 by from We use turbo tax every year Easy to use. Great explanations on questions that we have
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6588