TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Turbo tax review Worked well. 4th year using. Seems to get a little quicker each year but would be nice if it would exclude the "unusual situations" that need to be removed every time I file...
Date published: 2022-02-27
Rated 5 out of 5 by from awesome easy to use easy to use glad the experts are there for support and checking for errors.
Date published: 2022-02-27
Rated 5 out of 5 by from EeeZee PeeZee The fifth-year filing on my own with TurboTax. Yay me!
Date published: 2022-02-27
Rated 1 out of 5 by from Not Great. I generally like Turbo Tax, however, every year I do the standard deduction and it won't allow me to just go to that option. It seems it wants to prove it's value by wasting my time going through all the same questions that every year end up with "standard deduction". Also, I am very unhappy that it starts of saying $39 dollars then says another $69 upgrade and I never saw the other amount that I needed to pay if I took it out of my federal tax return...bill went from $39.00 to $147.00!! I had to pay up just to use a form for a carryover capital gains loss of $3000.00 (very few entries on that one) and that form cost me extra money, probably as much as the taxe saved on the $3000.00 but they know I am too far into it to stop. This is going to make me stop and do it myself. Permanently. Otherwise, it could be OK if they fix it.
Date published: 2022-02-27
Rated 5 out of 5 by from Exceptional Very helpful and easy to use. Customer service was great.
Date published: 2022-02-27
Rated 4 out of 5 by from Very good program The guidance is very complete, competent and easy to follow
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to do even for a novice Most of the answers I needed were pretty easy to find. This years return was a little more complicated than last years but I feel very confident that everything was done correctly
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome Gives you step by step instructions. So easy to use even if its your first time filing by yourself. I have been using this for years. Every year is easier to use and more help if you need. Its awesome to use.
Date published: 2022-02-27
Rated 4 out of 5 by from good i wish they would not try to over sell all the extras.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax TurboTax walked me through step by step. Had a couple of things I needed to fix after the final review. Live chat tax expert helped guided me through the fixes.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6587
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax review Worked well. 4th year using. Seems to get a little quicker each year but would be nice if it would exclude the "unusual situations" that need to be removed every time I file...
Date published: 2022-02-27
Rated 5 out of 5 by from awesome easy to use easy to use glad the experts are there for support and checking for errors.
Date published: 2022-02-27
Rated 5 out of 5 by from EeeZee PeeZee The fifth-year filing on my own with TurboTax. Yay me!
Date published: 2022-02-27
Rated 1 out of 5 by from Not Great. I generally like Turbo Tax, however, every year I do the standard deduction and it won't allow me to just go to that option. It seems it wants to prove it's value by wasting my time going through all the same questions that every year end up with "standard deduction". Also, I am very unhappy that it starts of saying $39 dollars then says another $69 upgrade and I never saw the other amount that I needed to pay if I took it out of my federal tax return...bill went from $39.00 to $147.00!! I had to pay up just to use a form for a carryover capital gains loss of $3000.00 (very few entries on that one) and that form cost me extra money, probably as much as the taxe saved on the $3000.00 but they know I am too far into it to stop. This is going to make me stop and do it myself. Permanently. Otherwise, it could be OK if they fix it.
Date published: 2022-02-27
Rated 5 out of 5 by from Exceptional Very helpful and easy to use. Customer service was great.
Date published: 2022-02-27
Rated 4 out of 5 by from Very good program The guidance is very complete, competent and easy to follow
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to do even for a novice Most of the answers I needed were pretty easy to find. This years return was a little more complicated than last years but I feel very confident that everything was done correctly
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome Gives you step by step instructions. So easy to use even if its your first time filing by yourself. I have been using this for years. Every year is easier to use and more help if you need. Its awesome to use.
Date published: 2022-02-27
Rated 4 out of 5 by from good i wish they would not try to over sell all the extras.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax TurboTax walked me through step by step. Had a couple of things I needed to fix after the final review. Live chat tax expert helped guided me through the fixes.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6587