TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax worked well I've used Turbo Tax before - it seems too fluffy now
Date published: 2021-03-12
Rated 4 out of 5 by from OK, too expensive Why does it cost $150? It is difficult to find that one category that drops the state taxes from owing to getting a return, as there is no explanation.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is awesome, painless and easy to use! Really simple, step by step, walks you through the entire process!
Date published: 2021-03-12
Rated 5 out of 5 by from turbo is awesome I did not speak with anyone. but thank you for letting me do my taxes on your website thank so much.
Date published: 2021-03-12
Rated 5 out of 5 by from Quick and easy I thought filing my taxes would be hard but y’all made it easy
Date published: 2021-03-12
Rated 5 out of 5 by from Great It was Easy to understand and follow, and did both fed and state taxes
Date published: 2021-03-12
Rated 5 out of 5 by from Great support Bryan was Awsome!!!!Was easy to fix a problem I had. It can be very confusing and it's super nice to have a live human to help us.
Date published: 2021-03-12
Rated 5 out of 5 by from awesome turbotax was easy to use and helpful and i will use it again.
Date published: 2021-03-12
Rated 4 out of 5 by from Seemed easier last year Estimated covid relief checks amounts were not accurate based on my filing status and number of dependents. The system did not fully compare what was filed last year to what was to be filed this year and our social security income almost did not get reported this year. Turbo tax seemed more interested in collecting as much money as possible from me (asked for an upgrade several times even though I had already said NO). This year they did not even run a review of my return until after they had insured that their payment was received. I have used this system for 8 years and this was the first time that I felt that their receipt of payment was more important that the accuracy of my return.
Date published: 2021-03-12
Rated 5 out of 5 by from Let me explain So I been doing my own taxes since I was 16 no one showed me but turbo tax and I am 29 now and have showed many others how easy it is to be an adult and file your taxes!!!! Thank you TurboTax
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6583
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax worked well I've used Turbo Tax before - it seems too fluffy now
Date published: 2021-03-12
Rated 4 out of 5 by from OK, too expensive Why does it cost $150? It is difficult to find that one category that drops the state taxes from owing to getting a return, as there is no explanation.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is awesome, painless and easy to use! Really simple, step by step, walks you through the entire process!
Date published: 2021-03-12
Rated 5 out of 5 by from turbo is awesome I did not speak with anyone. but thank you for letting me do my taxes on your website thank so much.
Date published: 2021-03-12
Rated 5 out of 5 by from Quick and easy I thought filing my taxes would be hard but y’all made it easy
Date published: 2021-03-12
Rated 5 out of 5 by from Great It was Easy to understand and follow, and did both fed and state taxes
Date published: 2021-03-12
Rated 5 out of 5 by from Great support Bryan was Awsome!!!!Was easy to fix a problem I had. It can be very confusing and it's super nice to have a live human to help us.
Date published: 2021-03-12
Rated 5 out of 5 by from awesome turbotax was easy to use and helpful and i will use it again.
Date published: 2021-03-12
Rated 4 out of 5 by from Seemed easier last year Estimated covid relief checks amounts were not accurate based on my filing status and number of dependents. The system did not fully compare what was filed last year to what was to be filed this year and our social security income almost did not get reported this year. Turbo tax seemed more interested in collecting as much money as possible from me (asked for an upgrade several times even though I had already said NO). This year they did not even run a review of my return until after they had insured that their payment was received. I have used this system for 8 years and this was the first time that I felt that their receipt of payment was more important that the accuracy of my return.
Date published: 2021-03-12
Rated 5 out of 5 by from Let me explain So I been doing my own taxes since I was 16 no one showed me but turbo tax and I am 29 now and have showed many others how easy it is to be an adult and file your taxes!!!! Thank you TurboTax
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6583