TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from So easy and comprehensive. Very thorough and easy process. I'm extremely pleased!
Date published: 2021-03-13
Rated 5 out of 5 by from I love Turbotax Turbotax helped me review my taxes and my Live Expert, Teresa, was absolutely wonderful. She was kind and thoughtful, and it was a great experience. Would do it again next year.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is awesome Good service and very helpful even though it was by first time using Turbo Tax
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax. Is great! I've been using Turbo Tax for 6 years now and I cannot express how great this site is! They can access your prior years returns so you don't have to input the standard stuff that needs to be filled out, it breaks everything down for you AND, the version I use, doesn't charge a penny!
Date published: 2021-03-13
Rated 5 out of 5 by from You guys were great!! Confidence and confident for my first time doing my taxes.
Date published: 2021-03-13
Rated 5 out of 5 by from great This was a super simple process, I would definitely recommend
Date published: 2021-03-13
Rated 5 out of 5 by from Awesome Would recommend to everyone. Was very easy to used.
Date published: 2021-03-13
Rated 1 out of 5 by from Turbo Tax got REAL bad We've used turbotax forever it seems with no issues until this year. Whatever new update they did looked good at first, but as we went through the process it became clear how bad it was. We had to keep re-entering info, questions on California return made no sense, we made two phone calls to help desk(they were nice, but did not have full solutions for us), and after 6.5hrs later we were finally finished. We are going to ask for refund, $300 fee this year (see how that goes) but we are NEVER using turbotax again!
Date published: 2021-03-13
Rated 5 out of 5 by from great service turbo tax was fast and easy. They also helped me get the most return possible.
Date published: 2021-03-13
Rated 3 out of 5 by from More Confusing i have used Turbo Tax for a few years.I did not enjoy using it this year at all. I was confused, and I only had 4 entries to make. I took the standard deduction. It should have been a breeze. Different format this year. You must want to sell the $30 version.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6582
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So easy and comprehensive. Very thorough and easy process. I'm extremely pleased!
Date published: 2021-03-13
Rated 5 out of 5 by from I love Turbotax Turbotax helped me review my taxes and my Live Expert, Teresa, was absolutely wonderful. She was kind and thoughtful, and it was a great experience. Would do it again next year.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is awesome Good service and very helpful even though it was by first time using Turbo Tax
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax. Is great! I've been using Turbo Tax for 6 years now and I cannot express how great this site is! They can access your prior years returns so you don't have to input the standard stuff that needs to be filled out, it breaks everything down for you AND, the version I use, doesn't charge a penny!
Date published: 2021-03-13
Rated 5 out of 5 by from You guys were great!! Confidence and confident for my first time doing my taxes.
Date published: 2021-03-13
Rated 5 out of 5 by from great This was a super simple process, I would definitely recommend
Date published: 2021-03-13
Rated 5 out of 5 by from Awesome Would recommend to everyone. Was very easy to used.
Date published: 2021-03-13
Rated 1 out of 5 by from Turbo Tax got REAL bad We've used turbotax forever it seems with no issues until this year. Whatever new update they did looked good at first, but as we went through the process it became clear how bad it was. We had to keep re-entering info, questions on California return made no sense, we made two phone calls to help desk(they were nice, but did not have full solutions for us), and after 6.5hrs later we were finally finished. We are going to ask for refund, $300 fee this year (see how that goes) but we are NEVER using turbotax again!
Date published: 2021-03-13
Rated 5 out of 5 by from great service turbo tax was fast and easy. They also helped me get the most return possible.
Date published: 2021-03-13
Rated 3 out of 5 by from More Confusing i have used Turbo Tax for a few years.I did not enjoy using it this year at all. I was confused, and I only had 4 entries to make. I took the standard deduction. It should have been a breeze. Different format this year. You must want to sell the $30 version.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6582