TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Rated 3 out of 5 by
amonroe42 from
It's Alright
It's an effective platform, but they are con artists. They put in the smallest font on the screen that paying with our refund will cost money. Then, when we miss that, they make it super complicated to go back and select another option. I believe that is an intentional strategy to get more money and they should not be treating customers that way.
Date published: 2022-02-26
Rated 5 out of 5 by
Goat22 from
Great Live Experts
Everything was nice and easy!!! My representative was very friendly and professional
Date published: 2022-02-26
Rated 5 out of 5 by
Gray7 from
TurboTax is awesome
It was easy but if you do not have all your documents it could take a little while longer
Date published: 2022-02-26
Rated 5 out of 5 by
4 peeps from
few bugs on the property tax credit but great!
Thurough and easy. Finally seems I don't have to mail in my Illinois return for investing in a High Impact Business. A few minor hiccups. TT Premier considered "$0" an error when the program asked how much property tax was paid on property not our primary residence and considered it an error when I entered the property tax pin for non primary residential properties as zero's. Hopefully a minor glich I hope doesn't come back to us considering we don't have any other properties other than the primary residence we've lived in for years. Premier let us file despite these issues.
Date published: 2022-02-26
Rated 4 out of 5 by
Christy54 from
Turbo tax makes it so easy
it was very smooth, and easy. a little pricey for a $2 federal refund, but better than paying in
Date published: 2022-02-26
Rated 5 out of 5 by
DBinFL from
TurboTax Makes Filing Easy
Overall, I find the online tool to be user-friendly and reassuring. I had the pleasure of speaking withTax Expert JC! He was wonderful to work with. He understood and answered my question in a manner that instill confidence. He was competent, pleasant, and efficient.
Date published: 2022-02-26
Rated 5 out of 5 by
Dustin PK from
Long time and loyal user!
Turbo tax gets better and better with every time I file. The ease of use and confidence that I have when I file my taxes with Turbo Tax is invaluable. From live chat support to optional audit protection the service his hands down the best in the game.
Date published: 2022-02-26
Rated 5 out of 5 by
Ma13kai from
Love them!
I have been using TurboTax for about 6 or more years now and it has always been so simple. I would love it if they gave those who have been with them long term more deals in terms of filing fees, but I’ve always enjoyed how easy and quick it is to file yourself.
Date published: 2022-02-26
Rated 5 out of 5 by
Jen from Tx from
Great Service
The representative was patient and informative. She helped answer all my questions and the program was easy to navigate.
Date published: 2022-02-26
Rated 5 out of 5 by
Mika2022 from
I really like it
They’ll call you and help you and they will direct you over the phone in on the computer
All TurboTax® Offerings Reviews - Page 6567
Date published: 2022-02-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
amonroe42 from
It's Alright
It's an effective platform, but they are con artists. They put in the smallest font on the screen that paying with our refund will cost money. Then, when we miss that, they make it super complicated to go back and select another option. I believe that is an intentional strategy to get more money and they should not be treating customers that way.
Date published: 2022-02-26
Rated 5 out of 5 by
Goat22 from
Great Live Experts
Everything was nice and easy!!! My representative was very friendly and professional
Date published: 2022-02-26
Rated 5 out of 5 by
Gray7 from
TurboTax is awesome
It was easy but if you do not have all your documents it could take a little while longer
Date published: 2022-02-26
Rated 5 out of 5 by
4 peeps from
few bugs on the property tax credit but great!
Thurough and easy. Finally seems I don't have to mail in my Illinois return for investing in a High Impact Business. A few minor hiccups. TT Premier considered "$0" an error when the program asked how much property tax was paid on property not our primary residence and considered it an error when I entered the property tax pin for non primary residential properties as zero's. Hopefully a minor glich I hope doesn't come back to us considering we don't have any other properties other than the primary residence we've lived in for years. Premier let us file despite these issues.
Date published: 2022-02-26
Rated 4 out of 5 by
Christy54 from
Turbo tax makes it so easy
it was very smooth, and easy. a little pricey for a $2 federal refund, but better than paying in
Date published: 2022-02-26
Rated 5 out of 5 by
DBinFL from
TurboTax Makes Filing Easy
Overall, I find the online tool to be user-friendly and reassuring. I had the pleasure of speaking withTax Expert JC! He was wonderful to work with. He understood and answered my question in a manner that instill confidence. He was competent, pleasant, and efficient.
Date published: 2022-02-26
Rated 5 out of 5 by
Dustin PK from
Long time and loyal user!
Turbo tax gets better and better with every time I file. The ease of use and confidence that I have when I file my taxes with Turbo Tax is invaluable. From live chat support to optional audit protection the service his hands down the best in the game.
Date published: 2022-02-26
Rated 5 out of 5 by
Ma13kai from
Love them!
I have been using TurboTax for about 6 or more years now and it has always been so simple. I would love it if they gave those who have been with them long term more deals in terms of filing fees, but I’ve always enjoyed how easy and quick it is to file yourself.
Date published: 2022-02-26
Rated 5 out of 5 by
Jen from Tx from
Great Service
The representative was patient and informative. She helped answer all my questions and the program was easy to navigate.
Date published: 2022-02-26
Rated 5 out of 5 by
Mika2022 from
I really like it
They’ll call you and help you and they will direct you over the phone in on the computer
All TurboTax® Offerings Reviews - Page 6567
Date published: 2022-02-26