TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from It's Alright It's an effective platform, but they are con artists. They put in the smallest font on the screen that paying with our refund will cost money. Then, when we miss that, they make it super complicated to go back and select another option. I believe that is an intentional strategy to get more money and they should not be treating customers that way.
Date published: 2022-02-26
Rated 5 out of 5 by from Great Live Experts Everything was nice and easy!!! My representative was very friendly and professional
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is awesome It was easy but if you do not have all your documents it could take a little while longer
Date published: 2022-02-26
Rated 5 out of 5 by from few bugs on the property tax credit but great! Thurough and easy. Finally seems I don't have to mail in my Illinois return for investing in a High Impact Business. A few minor hiccups. TT Premier considered "$0" an error when the program asked how much property tax was paid on property not our primary residence and considered it an error when I entered the property tax pin for non primary residential properties as zero's. Hopefully a minor glich I hope doesn't come back to us considering we don't have any other properties other than the primary residence we've lived in for years. Premier let us file despite these issues.
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo tax makes it so easy it was very smooth, and easy. a little pricey for a $2 federal refund, but better than paying in
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax Makes Filing Easy Overall, I find the online tool to be user-friendly and reassuring. I had the pleasure of speaking withTax Expert JC! He was wonderful to work with. He understood and answered my question in a manner that instill confidence. He was competent, pleasant, and efficient.
Date published: 2022-02-26
Rated 5 out of 5 by from Long time and loyal user! Turbo tax gets better and better with every time I file. The ease of use and confidence that I have when I file my taxes with Turbo Tax is invaluable. From live chat support to optional audit protection the service his hands down the best in the game.
Date published: 2022-02-26
Rated 5 out of 5 by from Love them! I have been using TurboTax for about 6 or more years now and it has always been so simple. I would love it if they gave those who have been with them long term more deals in terms of filing fees, but I’ve always enjoyed how easy and quick it is to file yourself.
Date published: 2022-02-26
Rated 5 out of 5 by from Great Service The representative was patient and informative. She helped answer all my questions and the program was easy to navigate.
Date published: 2022-02-26
Rated 5 out of 5 by from I really like it They’ll call you and help you and they will direct you over the phone in on the computer
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6567
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from It's Alright It's an effective platform, but they are con artists. They put in the smallest font on the screen that paying with our refund will cost money. Then, when we miss that, they make it super complicated to go back and select another option. I believe that is an intentional strategy to get more money and they should not be treating customers that way.
Date published: 2022-02-26
Rated 5 out of 5 by from Great Live Experts Everything was nice and easy!!! My representative was very friendly and professional
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is awesome It was easy but if you do not have all your documents it could take a little while longer
Date published: 2022-02-26
Rated 5 out of 5 by from few bugs on the property tax credit but great! Thurough and easy. Finally seems I don't have to mail in my Illinois return for investing in a High Impact Business. A few minor hiccups. TT Premier considered "$0" an error when the program asked how much property tax was paid on property not our primary residence and considered it an error when I entered the property tax pin for non primary residential properties as zero's. Hopefully a minor glich I hope doesn't come back to us considering we don't have any other properties other than the primary residence we've lived in for years. Premier let us file despite these issues.
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo tax makes it so easy it was very smooth, and easy. a little pricey for a $2 federal refund, but better than paying in
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax Makes Filing Easy Overall, I find the online tool to be user-friendly and reassuring. I had the pleasure of speaking withTax Expert JC! He was wonderful to work with. He understood and answered my question in a manner that instill confidence. He was competent, pleasant, and efficient.
Date published: 2022-02-26
Rated 5 out of 5 by from Long time and loyal user! Turbo tax gets better and better with every time I file. The ease of use and confidence that I have when I file my taxes with Turbo Tax is invaluable. From live chat support to optional audit protection the service his hands down the best in the game.
Date published: 2022-02-26
Rated 5 out of 5 by from Love them! I have been using TurboTax for about 6 or more years now and it has always been so simple. I would love it if they gave those who have been with them long term more deals in terms of filing fees, but I’ve always enjoyed how easy and quick it is to file yourself.
Date published: 2022-02-26
Rated 5 out of 5 by from Great Service The representative was patient and informative. She helped answer all my questions and the program was easy to navigate.
Date published: 2022-02-26
Rated 5 out of 5 by from I really like it They’ll call you and help you and they will direct you over the phone in on the computer
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6567