TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by Peter18436572 from Turbotax is an over priced time saver. It is an excellent product. I just hate that it is so expensive. I take no itemized deductions, have no medical bills or major changes..... STILL COSTS ALMOST 300$ to use this service. If it wasn't convenient and I hadn't been using it for years, I would paper file.
Date published: 2023-03-17
Rated 5 out of 5 by bmp17 from turbo trinia was wonderful and very helpful. She made sure everything was clear
Date published: 2023-03-17
Rated 4 out of 5 by Norm1066 from 2022 Review Very difficult to figure out foreign tax and K-1 instructions, and I'm a retired Enrolled Agent. However, all's well that ends well, and it did get done correctly.
Date published: 2023-03-17
Rated 5 out of 5 by null from My assistant was amazing. My turbo tax assistant was more then amazing. I felt like i wasted her time asking silly questions bc this is the first year I’ve ever filed on my own without hrblock and she was more then helpful and amazing! I recommend her to anyone!!
Date published: 2023-03-17
Rated 1 out of 5 by LAJL from Fees You nickel & dime people to death. I went for the basic service. Then all of a sudden there’s a fee to file both state & federal. What else would you do? Then another fee for something that should be part of the original premium. This is the last year guys. H&at Block does it all for free.
Date published: 2023-03-17
Rated 4 out of 5 by Annc2023 from Very Easy to Use and Peace of Mind I have used TT for several years and while my taxes are fairly simple I do feel very confident in both the program and the extra services that I pay for. My young adult children use it as well. I do feel like it got a little more complex this year and I am not sure why the changes were made.
Date published: 2023-03-17
Rated 5 out of 5 by oliviar03 from Amazing! Great experience. Will never use another tax service!
Date published: 2023-03-17
Rated 2 out of 5 by Zapoteco from Turbo tax is reasonably user friendly Program freezes often. Has issues starting and i'ts difficult to transmit return electronically. It keep requesting to update before submitting return.
Date published: 2023-03-17
Rated 5 out of 5 by EllaMaggie from Easy to follow Easy to follow and understand; use it every year. Will continue to use.
Date published: 2023-03-17
Rated 5 out of 5 by Ginabella from Turbotax is easy to use I like how smooth is the process to file your taxes, and how walk you trough.
All TurboTax® Offerings Reviews - Page 6561
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Peter18436572 from Turbotax is an over priced time saver. It is an excellent product. I just hate that it is so expensive. I take no itemized deductions, have no medical bills or major changes..... STILL COSTS ALMOST 300$ to use this service. If it wasn't convenient and I hadn't been using it for years, I would paper file.
Date published: 2023-03-17
Rated 5 out of 5 by bmp17 from turbo trinia was wonderful and very helpful. She made sure everything was clear
Date published: 2023-03-17
Rated 4 out of 5 by Norm1066 from 2022 Review Very difficult to figure out foreign tax and K-1 instructions, and I'm a retired Enrolled Agent. However, all's well that ends well, and it did get done correctly.
Date published: 2023-03-17
Rated 5 out of 5 by null from My assistant was amazing. My turbo tax assistant was more then amazing. I felt like i wasted her time asking silly questions bc this is the first year I’ve ever filed on my own without hrblock and she was more then helpful and amazing! I recommend her to anyone!!
Date published: 2023-03-17
Rated 1 out of 5 by LAJL from Fees You nickel & dime people to death. I went for the basic service. Then all of a sudden there’s a fee to file both state & federal. What else would you do? Then another fee for something that should be part of the original premium. This is the last year guys. H&at Block does it all for free.
Date published: 2023-03-17
Rated 4 out of 5 by Annc2023 from Very Easy to Use and Peace of Mind I have used TT for several years and while my taxes are fairly simple I do feel very confident in both the program and the extra services that I pay for. My young adult children use it as well. I do feel like it got a little more complex this year and I am not sure why the changes were made.
Date published: 2023-03-17
Rated 5 out of 5 by oliviar03 from Amazing! Great experience. Will never use another tax service!
Date published: 2023-03-17
Rated 2 out of 5 by Zapoteco from Turbo tax is reasonably user friendly Program freezes often. Has issues starting and i'ts difficult to transmit return electronically. It keep requesting to update before submitting return.
Date published: 2023-03-17
Rated 5 out of 5 by EllaMaggie from Easy to follow Easy to follow and understand; use it every year. Will continue to use.
Date published: 2023-03-17
Rated 5 out of 5 by Ginabella from Turbotax is easy to use I like how smooth is the process to file your taxes, and how walk you trough.
All TurboTax® Offerings Reviews - Page 6561
Date published: 2023-03-17