TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbotax is an over priced time saver. It is an excellent product. I just hate that it is so expensive. I take no itemized deductions, have no medical bills or major changes..... STILL COSTS ALMOST 300$ to use this service. If it wasn't convenient and I hadn't been using it for years, I would paper file.
Date published: 2023-03-17
Rated 5 out of 5 by from turbo trinia was wonderful and very helpful. She made sure everything was clear
Date published: 2023-03-17
Rated 4 out of 5 by from 2022 Review Very difficult to figure out foreign tax and K-1 instructions, and I'm a retired Enrolled Agent. However, all's well that ends well, and it did get done correctly.
Date published: 2023-03-17
Rated 5 out of 5 by from My assistant was amazing. My turbo tax assistant was more then amazing. I felt like i wasted her time asking silly questions bc this is the first year I’ve ever filed on my own without hrblock and she was more then helpful and amazing! I recommend her to anyone!!
Date published: 2023-03-17
Rated 1 out of 5 by from Fees You nickel & dime people to death. I went for the basic service. Then all of a sudden there’s a fee to file both state & federal. What else would you do? Then another fee for something that should be part of the original premium. This is the last year guys. H&at Block does it all for free.
Date published: 2023-03-17
Rated 4 out of 5 by from Very Easy to Use and Peace of Mind I have used TT for several years and while my taxes are fairly simple I do feel very confident in both the program and the extra services that I pay for. My young adult children use it as well. I do feel like it got a little more complex this year and I am not sure why the changes were made.
Date published: 2023-03-17
Rated 5 out of 5 by from Amazing! Great experience. Will never use another tax service!
Date published: 2023-03-17
Rated 2 out of 5 by from Turbo tax is reasonably user friendly Program freezes often. Has issues starting and i'ts difficult to transmit return electronically. It keep requesting to update before submitting return.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy to follow Easy to follow and understand; use it every year. Will continue to use.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbotax is easy to use I like how smooth is the process to file your taxes, and how walk you trough.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6561
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is an over priced time saver. It is an excellent product. I just hate that it is so expensive. I take no itemized deductions, have no medical bills or major changes..... STILL COSTS ALMOST 300$ to use this service. If it wasn't convenient and I hadn't been using it for years, I would paper file.
Date published: 2023-03-17
Rated 5 out of 5 by from turbo trinia was wonderful and very helpful. She made sure everything was clear
Date published: 2023-03-17
Rated 4 out of 5 by from 2022 Review Very difficult to figure out foreign tax and K-1 instructions, and I'm a retired Enrolled Agent. However, all's well that ends well, and it did get done correctly.
Date published: 2023-03-17
Rated 5 out of 5 by from My assistant was amazing. My turbo tax assistant was more then amazing. I felt like i wasted her time asking silly questions bc this is the first year I’ve ever filed on my own without hrblock and she was more then helpful and amazing! I recommend her to anyone!!
Date published: 2023-03-17
Rated 1 out of 5 by from Fees You nickel & dime people to death. I went for the basic service. Then all of a sudden there’s a fee to file both state & federal. What else would you do? Then another fee for something that should be part of the original premium. This is the last year guys. H&at Block does it all for free.
Date published: 2023-03-17
Rated 4 out of 5 by from Very Easy to Use and Peace of Mind I have used TT for several years and while my taxes are fairly simple I do feel very confident in both the program and the extra services that I pay for. My young adult children use it as well. I do feel like it got a little more complex this year and I am not sure why the changes were made.
Date published: 2023-03-17
Rated 5 out of 5 by from Amazing! Great experience. Will never use another tax service!
Date published: 2023-03-17
Rated 2 out of 5 by from Turbo tax is reasonably user friendly Program freezes often. Has issues starting and i'ts difficult to transmit return electronically. It keep requesting to update before submitting return.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy to follow Easy to follow and understand; use it every year. Will continue to use.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbotax is easy to use I like how smooth is the process to file your taxes, and how walk you trough.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6561