TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Everything went very smoothly I wasn't very pleased with the suggestions of extra things to buy. I understand that's your business, to make sales, but I had already chosen which one I wanted. I thought that should have been enough.
Date published: 2022-02-27
Rated 5 out of 5 by from awesome turbo tax application is very easy to use. the add ons are very helpful and refund was delivered very quickly.
Date published: 2022-02-27
Rated 4 out of 5 by from Thanks wish I could have gotten a little bit more Awesome wish I could have gotten a little bit more
Date published: 2022-02-27
Rated 5 out of 5 by from easy to do This is my first time using Turbotax so I really don't have anything to compare it to.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbotax is Awesome! Very easy to use, and thorough. I feel like its definitely worth the money.
Date published: 2022-02-27
Rated 5 out of 5 by from SO easy to use! Simple, easy to use, one hiccup, and the online service answered it. I've used Turbotax for over a decade, and it hasn't let me down yet!
Date published: 2022-02-27
Rated 1 out of 5 by from questions are not easily answered.. Turbo tax help is NO help. The agent I spoke to couldn't answer my question, she said she would get help and put me on hold. At which time, she disconnected me and never called back even though she had my phone number.
Date published: 2022-02-27
Rated 5 out of 5 by from Makes doing taxes easier. Tax adviser was knowledgeable, helpful and pleasant.
Date published: 2022-02-27
Rated 1 out of 5 by from Extremely POOR. The system refused to believe that my business was closed for the entire year. I was forced into endless loops explaining my non-income and non-expenses
Date published: 2022-02-27
Rated 4 out of 5 by from thanks Everything went well and I am satisfied with TurboTax
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6557
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Everything went very smoothly I wasn't very pleased with the suggestions of extra things to buy. I understand that's your business, to make sales, but I had already chosen which one I wanted. I thought that should have been enough.
Date published: 2022-02-27
Rated 5 out of 5 by from awesome turbo tax application is very easy to use. the add ons are very helpful and refund was delivered very quickly.
Date published: 2022-02-27
Rated 4 out of 5 by from Thanks wish I could have gotten a little bit more Awesome wish I could have gotten a little bit more
Date published: 2022-02-27
Rated 5 out of 5 by from easy to do This is my first time using Turbotax so I really don't have anything to compare it to.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbotax is Awesome! Very easy to use, and thorough. I feel like its definitely worth the money.
Date published: 2022-02-27
Rated 5 out of 5 by from SO easy to use! Simple, easy to use, one hiccup, and the online service answered it. I've used Turbotax for over a decade, and it hasn't let me down yet!
Date published: 2022-02-27
Rated 1 out of 5 by from questions are not easily answered.. Turbo tax help is NO help. The agent I spoke to couldn't answer my question, she said she would get help and put me on hold. At which time, she disconnected me and never called back even though she had my phone number.
Date published: 2022-02-27
Rated 5 out of 5 by from Makes doing taxes easier. Tax adviser was knowledgeable, helpful and pleasant.
Date published: 2022-02-27
Rated 1 out of 5 by from Extremely POOR. The system refused to believe that my business was closed for the entire year. I was forced into endless loops explaining my non-income and non-expenses
Date published: 2022-02-27
Rated 4 out of 5 by from thanks Everything went well and I am satisfied with TurboTax
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6557