TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is reliable and fast Have been using for over ten years. Reliable and fast.
Date published: 2021-04-11
Rated 4 out of 5 by from love the ease of use! don't necessarily like the repeated up-selling of premium products..
Date published: 2021-04-11
Rated 5 out of 5 by from Easy, and accurate! Been doing it for years with TurboTax, THE BEST! Stay with a pro!
Date published: 2021-04-11
Rated 1 out of 5 by from Not Happy with MI Electronic Filing I had to override State of Michigan Schedule 1-Subtractions to enter U.S. Government Interest not picked up. This year, for my first time I filed MI electronically paying $25 and "after I paid" I could not electronically file the MI return until cancelling this override and losing an additional $27 in Michigan tax savings!
Date published: 2021-04-11
Rated 5 out of 5 by from EASY TO USE TURBO TAX EXPORT WALKED ME THROUGH EACH SECTION THAT I WAS UNCOMFORTABLE WITH.
Date published: 2021-04-11
Rated 5 out of 5 by from RE: 13 : Part I - Working Parents and Scheduling i good thank you for your help will use agian was so easy
Date published: 2021-04-11
Rated 2 out of 5 by from Had to workaround a bug Overall good experience except for a bug involving 1099-Misc form. TT insisted I enter a 1099-Misc form even though I didn't receive any (maybe because I did in a previous year) and wouldn't let me file. I had to create a fake 1099-Misc form and then delete it before TT would allow me to file.
Date published: 2021-04-11
Rated 4 out of 5 by from glitchy this year have always enjoyed using TurboTax. This year with the CARES act and adding Charitable contributions even with standard deductions, I kept getting errors. Had to Call and get it worked out. Anything auto populated from TurboTax had to be deleted. It was super painful. Hopefully this gets worked out before next filing season
Date published: 2021-04-11
Rated 5 out of 5 by from Great Made really easy but some steps felt unnecessary, overall it was my first time and I didn't feel stressed at all.
Date published: 2021-04-11
Rated 5 out of 5 by from Another Banner Release. I've been using TT Deluxe forever. Keeps getting better with age. Covered all the changes in deductions as well as special tax situations that resulted from Covis-19 losses. Nicely applied the RMD exemption for 2020. Questioned and explained obscure situations that might affect my Federal and State returns. Clean and simple filing. One day acceptance.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 6553
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is reliable and fast Have been using for over ten years. Reliable and fast.
Date published: 2021-04-11
Rated 4 out of 5 by from love the ease of use! don't necessarily like the repeated up-selling of premium products..
Date published: 2021-04-11
Rated 5 out of 5 by from Easy, and accurate! Been doing it for years with TurboTax, THE BEST! Stay with a pro!
Date published: 2021-04-11
Rated 1 out of 5 by from Not Happy with MI Electronic Filing I had to override State of Michigan Schedule 1-Subtractions to enter U.S. Government Interest not picked up. This year, for my first time I filed MI electronically paying $25 and "after I paid" I could not electronically file the MI return until cancelling this override and losing an additional $27 in Michigan tax savings!
Date published: 2021-04-11
Rated 5 out of 5 by from EASY TO USE TURBO TAX EXPORT WALKED ME THROUGH EACH SECTION THAT I WAS UNCOMFORTABLE WITH.
Date published: 2021-04-11
Rated 5 out of 5 by from RE: 13 : Part I - Working Parents and Scheduling i good thank you for your help will use agian was so easy
Date published: 2021-04-11
Rated 2 out of 5 by from Had to workaround a bug Overall good experience except for a bug involving 1099-Misc form. TT insisted I enter a 1099-Misc form even though I didn't receive any (maybe because I did in a previous year) and wouldn't let me file. I had to create a fake 1099-Misc form and then delete it before TT would allow me to file.
Date published: 2021-04-11
Rated 4 out of 5 by from glitchy this year have always enjoyed using TurboTax. This year with the CARES act and adding Charitable contributions even with standard deductions, I kept getting errors. Had to Call and get it worked out. Anything auto populated from TurboTax had to be deleted. It was super painful. Hopefully this gets worked out before next filing season
Date published: 2021-04-11
Rated 5 out of 5 by from Great Made really easy but some steps felt unnecessary, overall it was my first time and I didn't feel stressed at all.
Date published: 2021-04-11
Rated 5 out of 5 by from Another Banner Release. I've been using TT Deluxe forever. Keeps getting better with age. Covered all the changes in deductions as well as special tax situations that resulted from Covis-19 losses. Nicely applied the RMD exemption for 2020. Questioned and explained obscure situations that might affect my Federal and State returns. Clean and simple filing. One day acceptance.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 6553