TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from GOOD SOFTWARE, EXPERT SERVICE HARD TO ACCESS Although I had scheduled an expert review 2 weeks ahead of time, no expert called me. After multiple phone calls with less competent associates over 2 hours, I got a call from Joseph, an expert who helped me with all the questions.
Date published: 2021-03-14
Rated 5 out of 5 by from AWESOME LOVED IT. DIDNT TAKE LONG. ALL MY INFO WAS THERE. I PLAN ON USEING IT NEXT YEAR.
Date published: 2021-03-14
Rated 5 out of 5 by from James is the MAN! I was struggling with a few things and had to go Live with James and he totally helped and gave me piece of mind. Also found more tax credits for my son! Pumped for TT
Date published: 2021-03-14
Rated 5 out of 5 by from LLP with ease! I do my partnership taxes myself every year and have no problems. I learn more about tax laws and am more able to plan during the year.
Date published: 2021-03-14
Rated 1 out of 5 by from Terrible 50,000 steps just to file a simple return. Try to upsell you every 2 minutes. Expensive.
Date published: 2021-03-14
Rated 5 out of 5 by from Awesome The form was simple enough for me to file and I like the fact it Checks it over for you and the taxes are filed. I did not have to pay which is good because i hardly made any thing. thank you turbo tax for an awesome way for me to do my taxes .
Date published: 2021-03-14
Rated 5 out of 5 by from Great Experience I have been using Turbo Tax for a few years and it is ACCURATE and GREAT!
Date published: 2021-03-14
Rated 3 out of 5 by from Lots of issues with program It was very frustrating to keep calling about the issue with 1099-B form. Issue with negative numbers for option investment loss. Still not resolved.
Date published: 2021-03-14
Rated 2 out of 5 by from Turbo Tax slipped from 2019. Passwords could not be used from one year to the next and it was very difficult getting an answer from your support. In fact, I am awaiting an answer It seems the last update DISALLOWED me to get back into my ongoing tax return. Until I tried many different answers for the security question.
Date published: 2021-03-14
Rated 1 out of 5 by from Turning me towards H&R Block Between the fee of $125 for Federal and State, there is the additional fee for using credit card, *$69,92 in my case that for close to $200 total, I may just pass on the frustration of doing it myself and just have H&R Block do it next year,
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6549
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from GOOD SOFTWARE, EXPERT SERVICE HARD TO ACCESS Although I had scheduled an expert review 2 weeks ahead of time, no expert called me. After multiple phone calls with less competent associates over 2 hours, I got a call from Joseph, an expert who helped me with all the questions.
Date published: 2021-03-14
Rated 5 out of 5 by from AWESOME LOVED IT. DIDNT TAKE LONG. ALL MY INFO WAS THERE. I PLAN ON USEING IT NEXT YEAR.
Date published: 2021-03-14
Rated 5 out of 5 by from James is the MAN! I was struggling with a few things and had to go Live with James and he totally helped and gave me piece of mind. Also found more tax credits for my son! Pumped for TT
Date published: 2021-03-14
Rated 5 out of 5 by from LLP with ease! I do my partnership taxes myself every year and have no problems. I learn more about tax laws and am more able to plan during the year.
Date published: 2021-03-14
Rated 1 out of 5 by from Terrible 50,000 steps just to file a simple return. Try to upsell you every 2 minutes. Expensive.
Date published: 2021-03-14
Rated 5 out of 5 by from Awesome The form was simple enough for me to file and I like the fact it Checks it over for you and the taxes are filed. I did not have to pay which is good because i hardly made any thing. thank you turbo tax for an awesome way for me to do my taxes .
Date published: 2021-03-14
Rated 5 out of 5 by from Great Experience I have been using Turbo Tax for a few years and it is ACCURATE and GREAT!
Date published: 2021-03-14
Rated 3 out of 5 by from Lots of issues with program It was very frustrating to keep calling about the issue with 1099-B form. Issue with negative numbers for option investment loss. Still not resolved.
Date published: 2021-03-14
Rated 2 out of 5 by from Turbo Tax slipped from 2019. Passwords could not be used from one year to the next and it was very difficult getting an answer from your support. In fact, I am awaiting an answer It seems the last update DISALLOWED me to get back into my ongoing tax return. Until I tried many different answers for the security question.
Date published: 2021-03-14
Rated 1 out of 5 by from Turning me towards H&R Block Between the fee of $125 for Federal and State, there is the additional fee for using credit card, *$69,92 in my case that for close to $200 total, I may just pass on the frustration of doing it myself and just have H&R Block do it next year,
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6549