TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Always Use Turbo Tax I've always used turbo tax. I love the way they guide me through everything.
Date published: 2021-03-26
Rated 5 out of 5 by from Quick, Efficient, Secure Free, comprehensive and easy to comprehend. An excellent service all around.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax was quick and easy! I had a couple questions and there was someone right there with an answer. I will definitely come back next year.
Date published: 2021-03-26
Rated 5 out of 5 by from Great experience. Kathleen made it easy and simple. It was great to have an expert to guide me through!
Date published: 2021-03-26
Rated 2 out of 5 by from Previous Turbo User but disappointed Compared to other years i thought there was so many check and rechecks that took to long to validate security etc. I think this maybe my last year to use Turbo Tax and go to one of the brick and motor service. I thought 2020 version was frustrating and really really hate the product. I wouldn't recommend to others like i did in the past. Disappointed
Date published: 2021-03-26
Rated 3 out of 5 by from Worked Either I went to fast or It didnt present me what I was tuck on sooner but it took me 4 days to figure out short year tax for my company
Date published: 2021-03-26
Rated 5 out of 5 by from Great tax program I have used TurboTax for the past 6 years and I like the program
Date published: 2021-03-26
Rated 5 out of 5 by from The best Turbo tax agent is LISA I wanted to say Thank you to Lisa the amazing lady who worked with me on my 2020 Tax return she was passionate about answering my question she was so happy explaining every detail, I wanted to tell her Thank you can not imagine you made my day.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax walks you through the process very easy I have used Turbo tax for about 4 years. Very easy to maneuver. Keeps your place if you need to stop and come back to it. I highly recommend
Date published: 2021-03-26
Rated 5 out of 5 by from Awesome experience!! experts were helpful and did great job! short wait time. Jamal (cpa) did a good job.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 6543
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always Use Turbo Tax I've always used turbo tax. I love the way they guide me through everything.
Date published: 2021-03-26
Rated 5 out of 5 by from Quick, Efficient, Secure Free, comprehensive and easy to comprehend. An excellent service all around.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax was quick and easy! I had a couple questions and there was someone right there with an answer. I will definitely come back next year.
Date published: 2021-03-26
Rated 5 out of 5 by from Great experience. Kathleen made it easy and simple. It was great to have an expert to guide me through!
Date published: 2021-03-26
Rated 2 out of 5 by from Previous Turbo User but disappointed Compared to other years i thought there was so many check and rechecks that took to long to validate security etc. I think this maybe my last year to use Turbo Tax and go to one of the brick and motor service. I thought 2020 version was frustrating and really really hate the product. I wouldn't recommend to others like i did in the past. Disappointed
Date published: 2021-03-26
Rated 3 out of 5 by from Worked Either I went to fast or It didnt present me what I was tuck on sooner but it took me 4 days to figure out short year tax for my company
Date published: 2021-03-26
Rated 5 out of 5 by from Great tax program I have used TurboTax for the past 6 years and I like the program
Date published: 2021-03-26
Rated 5 out of 5 by from The best Turbo tax agent is LISA I wanted to say Thank you to Lisa the amazing lady who worked with me on my 2020 Tax return she was passionate about answering my question she was so happy explaining every detail, I wanted to tell her Thank you can not imagine you made my day.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax walks you through the process very easy I have used Turbo tax for about 4 years. Very easy to maneuver. Keeps your place if you need to stop and come back to it. I highly recommend
Date published: 2021-03-26
Rated 5 out of 5 by from Awesome experience!! experts were helpful and did great job! short wait time. Jamal (cpa) did a good job.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 6543