TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome did an amazing job helping me. Highly recommend them .
Date published: 2022-02-27
Rated 3 out of 5 by from I like the live help I liked the live help. I just didn't realize i was being charged to ask a non tax question. I just needed help with navigation of the site.
Date published: 2022-02-27
Rated 5 out of 5 by from Perfect Thia is an easy and painless way to file your taxes. They walk you through every step, it's very easy to do. I highly recommend it.
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbo Tax Always love turbo tax. I had to look a few things up like State I.D. and 401K loan, but great resource overall.
Date published: 2022-02-27
Rated 3 out of 5 by from Takes forever Too slow too many errors too long where was the 30 $l was to get if I did it by today. It was free last year. This year 78 39 for state
Date published: 2022-02-27
Rated 1 out of 5 by from Forced to pay practically. I had an early retirement fund. Normal turbotax apparently "did not cover" it. So I was forced to pay for the upgrade after I already filled my entire return. Then when I went to select pay with refund, they added an extra $39 dollar fee for no reason. So I switched over to the normal upgrade with card. I did not use a single aspect of the upgrade aside from turbotax saying it was necessary or else I couldn't file.
Date published: 2022-02-27
Rated 5 out of 5 by from turbo is awesome GREAT EXPERIENCE WITH TURBO TAX thanks for helping me
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax Review I found using Turbotax to be very convenient and relatively easy to follow. I have had poor tax experiences in the past, so I really appreciate this positive experience. 10/10 recommend using Turbotax.
Date published: 2022-02-27
Rated 5 out of 5 by from Great It was easy follow the directions and it's very simple
Date published: 2022-02-27
Rated 5 out of 5 by from Tubo Tax is aweso,e My first time filing taxes and they made it so easy.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6540
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome did an amazing job helping me. Highly recommend them .
Date published: 2022-02-27
Rated 3 out of 5 by from I like the live help I liked the live help. I just didn't realize i was being charged to ask a non tax question. I just needed help with navigation of the site.
Date published: 2022-02-27
Rated 5 out of 5 by from Perfect Thia is an easy and painless way to file your taxes. They walk you through every step, it's very easy to do. I highly recommend it.
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbo Tax Always love turbo tax. I had to look a few things up like State I.D. and 401K loan, but great resource overall.
Date published: 2022-02-27
Rated 3 out of 5 by from Takes forever Too slow too many errors too long where was the 30 $l was to get if I did it by today. It was free last year. This year 78 39 for state
Date published: 2022-02-27
Rated 1 out of 5 by from Forced to pay practically. I had an early retirement fund. Normal turbotax apparently "did not cover" it. So I was forced to pay for the upgrade after I already filled my entire return. Then when I went to select pay with refund, they added an extra $39 dollar fee for no reason. So I switched over to the normal upgrade with card. I did not use a single aspect of the upgrade aside from turbotax saying it was necessary or else I couldn't file.
Date published: 2022-02-27
Rated 5 out of 5 by from turbo is awesome GREAT EXPERIENCE WITH TURBO TAX thanks for helping me
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax Review I found using Turbotax to be very convenient and relatively easy to follow. I have had poor tax experiences in the past, so I really appreciate this positive experience. 10/10 recommend using Turbotax.
Date published: 2022-02-27
Rated 5 out of 5 by from Great It was easy follow the directions and it's very simple
Date published: 2022-02-27
Rated 5 out of 5 by from Tubo Tax is aweso,e My first time filing taxes and they made it so easy.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6540